130Troubleshooting Miscellaneous Printer Problems

Table 22 • Miscellaneous Printer Problems (Continued)

Problem

Possible Cause

Recommended Solution

 

 

 

The printer locks up

Main logic board failure.

Call a service technician.

while running the

 

 

Power-On Self Test.

 

 

 

 

 

The printer prints

The printer is set for RFID

Switch to RFID labels, or remove the RFID

VOID on every label

operation, but you are not using

commands from your label formats.

that I try to print.

RFID labels.

 

 

 

 

79695L-002 Rev. A

Z Series®/RZ™ Series User Guide

6/6/08