Muratec F-65 Check Message printouts, Re-try the call, Paper. Try the call again

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Transmission errors

T.1.1

The remote fax machine did not respond to your machine.

 

Call someone at the remote machine.

T.1.4

Someone pressed STOP at the remote unit in the middle of the hand-

 

shake (the very first part of the fax communication, when the two

 

units “agree” on the settings they will share).

T.2.1

Either the phone line disconnected during transmission or fax com-

 

munication became impossible due to bad phone line conditions.

 

Re-try the call.

T.2.2

The two fax machines were incompatible. Your fax machine sends and

 

receives only ITU-TGroup 3 fax communication, the industry standard

 

since the early 1980s.

T.2.3

Bad phone line conditions made fax communication impossible.

 

Conditions can change rapidly, so try the call again later.

T.3.1

During transmission, your machine’s bult-in page counter detected a

 

possible error in the document feeder.

 

Carefully put the document back into the feeder and try the call again.

T.4.1

The telephone line disconnected during the transmission of a page

 

because of excessive modem errors or because the remote unit ran out

 

of paper. Try the call again.

T.4.2

After transmission began, poor line conditions developed.

 

Try the call again.

T.4.4

Poor line conditions prevented transmission.

 

Try the call again.

T.5.1, T.5.2 ECM transmission failed.

T.5.3

Conditions can change rapidly, so Try the call again later.

Just in case …

“Check Message” printouts

When your machine detects an error on a fax call, it produces an error printout headed by the words “Check Message.” This printout lists the following information about the transmission:

The resulting error code

A communications error message (see “What error messages can mean,” below)

The phone number of the fax machine with which your machine had attempted to communicate

What error messages can mean

The error messages on Check Message printouts can mean a variety of things. Here is a brief summary:

Error message

Possible meanings

 

 

Check condition of

• Remote machine malfunctioned

remote fax.

• No “handshake” signals from remote fax

 

• Wrong phone number reached

 

 

Repeat transmission.

• Poor phone line conditions

 

• No “handshake” signals from remote fax

 

• Document misfeed or miscount

 

• Unable to reach remote machine after

 

attempting specified number of redial tries

 

 

Line is busy.

• Remote machine’s line was busy

 

• Remote machine’s line did not answer

 

 

Check received documents

• Remote confirmation signal not received

 

from remote fax

 

• Poor line conditions caused a poor image

 

 

Memory full.

• Remote fax’s memory capacity exceeded

 

 

Dialing number is not set.

• Stored phone number failed to dial properly

 

 

Stopped.

• Someone pressed STOP at the remote fax

 

in the middle of the “handshake”

 

 

3.7

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Contents Operating Instructions Muratec F-65 Quick Reference Guide Welcome … Page Find your serial number and write it down Welcome to your Muratec fax machineGetting started Beyond the basics What’s in these operating instructionsAppendix and index Just in case …Getting started What’s a fax document? What are resolution and grayscale?What’s inside this section Quick introduction to faxWhat are all the parts? Take it out of the packagingPage What do the keys do? Status indication lights = The ink film is full= Your machine is almost out of ink film Loading paper Setting upPick an installation spot first Power tipsPaper face down into the paper PaperSizeLetter Plug in and power upSetting the paper size Attaching the paper-handling partsInstalling / Changing the Ink Film Adjust the monitor speaker’s volumeBlue leader film To press When you install a new ink filmOperating Tips Attaching a second phone or an answering machineWhat do you want to do? Clearing settings before beginningUsing EasyStart to enter initial settings EasyStartPhone TypeTone When you see the character you wantYour Name AbcdefComplete Phone TypePulseHow big and small your pages can be Some thoughts on resolution, grayscale and contrastSending faxes Some guidelinesTime 05-10 Entering a pause character when dialingPotential problems with call-waiting and voice mail Set DialingPauseSending How to insert a documentUsing memory transmission … or … 919725552009Transmit Dial the fax numberIf the call doesn’t go through redialing C015552009 Canceling a document while sending itAn introduction to Review Commands Prog/CancelDifferent ways to get the job done Tel Ready modeFax Ready mode Receiving faxesFax Primary Tel/Fax Ready modePrimary Tel/Fax Tel PrimaryWhen the paper or ink film runs out Ans/Fax Ready modeNo. of Copy = Making copiesCopying from feeder Copying from memoryIt’s a great phone, too Call request Dialing during a power failureBeyond the basics Beyond the basics Getting everything just the way you want it Setting up for scansReduc Rate 91% Setting the print parametersPrint Parameters Reduc Rate AutoSetting ECM Setting the copy parametersSetting the number of rings Setting silent mode Num Une-Touche Setting the languagePrinting your settings Printing a program listAutodialer basics AutodialerUsing one-touch numbers Erase One-Touch Muratec OfficeCompleted 05No Number Using speed-dial numbersEnter Speed-Dial 01No NumberMuratec Office S05 05NameFax dialing via speed-dial 05555-987-6543 Phoning via speed-dialErasing a speed-dial number Erase Speed-DialWhat if an EasyDial call does not go through? EasyDial directory dialingABC Company Setting up a delayed transmission Delayed transmissionPrinting a stored document Reviewing or canceling delayed commandsPrinting a delayed command list Basics of broadcasting Delayed broadcastingBroadcasting Group No ,4 Relay broadcast initiationRelay Tx Group NoTime 14/1400 Make and pay for the call. Your machine can perform PollingPolling Enter Fax NumberCode polling Limiting polling access to your fax machineCode an introduction Setting up the F-code boxesCode communication Sub-Addr. In Use 01Box Name03Sub-Address# 54321#Hold Time 03Password135*7#9 Code Box In Use Erasing an empty F-code boxErase F-Code Box 03Muratec OfficCode transmission and polling Code Polling Enter Password654321 Code pollingBeyond the basics Press ENTER. The LCD shows briefly Programmable one-touch keys Using the power of programmable one-touch keysProgramming a delayed transmission Time 00/1705 Programming a broadcastTime 11/2030 Time 30/1705P3Fax Number Programming a relay broadcast initiationP3No Number Group No ,24 555-0692,A,S01 Programming an F-code transmission23456#1 Programming F-code polling Press ENTER. The LCD will show briefly Programmable one-touch fax dialing Erasing a programmable one-touch keyPrinting a list of your programmable one-touch keys Operation protection Keeping things secureKey to it all the passcode Set Security Rx Using your fax machine during operation protectionSecurity reception Activating security receptionPrint Mem Rx Doc Set PIN ModeMasking the PIN Printing from security reception and turning it offS01 Enter PIN Number1057 1234 See Autodialing while using the pin mask,19725550911*1234 19725550911Setting Block Junk Fax Setting for use with a closed networkBlock Junk Off BlockJunk Dial01555-3038 Print Junk DialCover Special featuresAuto Print On Managing your fax with its journal and reportsJournal On/Off Auto Print OffSet TCR Setting the Transmit confirmation reports TCRsOneLine + distinctive ring detection What the reports tell youRing Pattern a Set DRDDRDOff DRDOnResponding to a call request Caller-IDTalking first, then sending a fax Talking first, then receiving a faxPrinting the caller-IDList Making the PC-FAXconnection PC-FAXfeature fax/computer connectivityPC-FAXfeature requirements for your computer Printing from your computer to your fax Scanning from your fax to your computerRS-232Cinterface cable AT commandsSending/receiving faxes with your computer Just in case … We’re online to help you If a printout jams Clearing paper jamsIf an original document jams Page Comm. Error Enter No.0-32 Solving communications problems Alarm LCD error messagesEnter a different number for your F-code box’s subaddress Reset the page and try againEnter a PIN for that number, then try again Specific errors ErrorsError reports Kinds of error codesPaper. Try the call again Check Message printoutsRe-try the call Conditions can change rapidly, so try the call again laterCaring for your fax machine Cleaning tipsKeep the air vents clean Curing frequent jams in the document feeder Corrective cleaningCleaning your fax machine Other with isopropyl alcohol Fixing unsatisfactory printout qualitySending faxes Common questionsGeneral questions Reports How your fax machine works Receiving faxesPolling Working with your answering machinePage Bits per second See bps GlossaryLocation ID See Station ID Halftone See GrayscaleHub See Relay broadcasting Leased line See Private lineScanning width See Effective scanning width Receiver ID See Station IDREN See Ringer equivalence number Page Just in case … Appendix and index Specifications Regulatory information See EasyDial Index50-2.52 See Sending faxes Exclusions Limited warrantyObligations