HP 1050 manual Use Hewlett-Packard support services, Before calling customer support

Page 85

Use Hewlett-Packard support services

Use Hewlett-Packard support services

www.hp.com/support

If you are unable to find the answer you need in the printed documentation supplied with your product or on the web, you can contact one of the HP support services listed in the following pages. If a support service number is not listed for your country, contact your nearest authorized HP dealer for help.

Before calling customer support

1Make sure that

•Your unit is plugged in and turned on.

•The correct print cartridge is installed properly.

•The recommended paper is loaded in the input tray.

2 Reset your unit by unplugging it and plugging it in again.

3If you need to speak to an HP Customer Support Representative:

•Have your serial number ready.

•Print a Self-Test Report.

•Be prepared to discuss your problem in detail.

4Be near your unit when you call. Prepare your unit for shipment

If you are requested to send in your unit for service, do the following:

•Remove the print cartridge and place it in an airtight bag so it will not dry out. Do not send the print cartridge with the unit unless asked to do so.

•If you do not have the original packing material, you can request a replacement package set from HP Customer Support. Shipping damage caused by improper packaging is not covered under the warranty.

•Include these items in the box:

•A brief description of the symptoms (sample prints are helpful).

•A copy of your sales slip or proof of purchase (to establish the warranty period)

•Your name, address, and telephone number where you can be reached during the day.

Country/region	HP technical support

U.S. during warranty*	1-800-HP-INVENT
Canada during warranty	1-800-HP-INVENT
Canada post warranty	(877) 621-4722
(per call charge)
Mexico	01-800-472-6684
Mexico (Mexico City)	5258 9922

*U.S. phone support is available in both English and Spanish 24 hours a day, 7 days a week (days and hours of support may change without notice).

Specifications and regulatory information 79

Image 85

Contents HP 1040/1050 Fax series Page Contents Digital message center HP 1050 Fax only Additional featuresAdvanced faxing Care and maintenance Feature referenceSpecifications and regulatory information Declaration of conformity Load paper Quick startSend a fax Load documents to fax or copyMake a copy Receive a faxPrint Order then Normal will display Make a telephone callHP Fax basics Parts of the HP Fax HP Fax 1040/1050Bottom view Control Panel of HP FAX5Control panel of HP 1050 Fax Fax Mute/Search 20 Rcv. Mode/Contrast Menus Basic FAX menu Overview of menu optionsECM Mode ResolutionAdvanced FAX menu Fax LogSET UP TAM menu SET UP Sound menuTools menu Speakerphone-HP 1050 Fax Loudspeaker-HP 1040 FaxNavigate the menus Ready modeMenu buttons Most text fields Enter dates, times, text, and telephone numbers## , $$ , %% Fax header telephone numberEnter dates, times, text, and telephone numbers Store a number in the phone book Speed dialingDial from the phone book Print the phone bookDocument types and sizes Paper types and sizesSet document resolution and contrast for a single copy Ringer volume Adjust volumeSpeaker volume Receiving via an extension telephone HP 1040 Fax only Automatic fax redialSet rings to answer Additional featuresBlock junk fax numbers Use Caller IDImage TCR Scan & Fax ModeDelete a number Teach the HP Fax the ring pattern Distinctive ring DrpdSet up distinctive ring Drpd answer mode Answer/receive modeHP1040 Fax FAX HP1050 FaxSet up a separate telephone number for Machine returns to Ready mode Turn on the message center Digital message center HP 1050 Fax onlyPlay your greeting Record your greetingAnnouncement only Screen or monitor your callsPlay back messages Erase selected messages Erase messagesErase all messages in memory Remote Password Remote AccessAccess the message center Toll Saver Message paging Set up message pagingRecord a conversation Receive a messagePage Broadcasting Advanced faxingDelayed fax Polling Setting send pollingPolling another fax to receive To cancel the scheduled jobStart Date&Time will display Forward faxesForward faxes Advanced faxing Set the date and time Alarm soundsTurn on and off sounds Set the fax header information Silent modeKey sounds Automatic reports Print reportsReports you can print System Data Reprinting faxesJunk Fax TAM StatusFax Header Clearing memoryDial/Schedule Faxes in MemoryRedial a number in memory View ink level Print cartridge informationReplace the print cartridge Print the self testReplace the print cartridge Document jams during transmission Clear jammed documents and paperPaper jams during printing Maintain the print cartridge Clean the print cartridge nozzlesWipe the print nozzles and contacts Clean the cartridge carrier contacts Clean the document scanner area Clean the document scanner area LCD error messages Adjust the scannerJunk Fax Full Junk Fax EmptyLoad Document Memory FullPolling Error Poll Code ErrorPoll job exists AlreadyFax problems TroubleshootingFine Paper feeding problems Print quality problemsIf Ink Low. Install new ink cartridge is displayed Digital Message Center problems Troubleshooting Care and maintenance Acceptable documents Specifications and regulatory informationPrint cartridge Product specificationsYES Sample of ITU #1 test chart reduced to 60.5% Environmental product stewardship program Regulatory notices Regulatory notices Declaration of conformity Declaration of conformityBefore calling customer support Use Hewlett-Packard support servicesTampered with Hewlett-Packard Limited Warranty StatementHewlett-Packard Limited Warranty Statement Page Index Page Page Page

Related manuals

Manual 54 pages 54.74 Kb