Saeco Coffee Makers SUP 025 PYR manual Problem Cause Troubleshooting

ENGLISH

16 TROUBLESHOOTING

Problem	Cause	Troubleshooting
The appliance does not switch	The appliance is not plugged into	Connect the appliance to the
ON	the outlet	outlet and make sure the
		ON/OFF button is on the "I"
		position
The coffee is too cold	The cups are cold	Heat the cups
No hot water or steam	The hole of the steam nozzle is	Clean the steam nozzle hole with
	clogged	a pin.
Coffee is dispensed slowly	Coffee is too fine	C h a n g e t h e co f f e e b l e n d o r
		adjust grinding as specified in Par.
		5. Decrease the dose (Par. 6)
	Dirty brew unit	Clean the brew unit
The coffee has little "crema"	The blend is not suitable or the	C h a n g e t h e co f f e e b l e n d o r
(cream - froth layer)	coffee is not freshly ground or is	adjust grinding as described in
	ground too coarsely	Par. 5. Increase the dose (Par. 6)
The appliance takes too long to	The cir cuit of t he appliance is	Descale the appliance
heat up or a limited volume of	clogged by scaling
water comes out of the nozzle
The brew unit is jammed	The brew unit is not locked in place	Switch ON the appliance. Make
	correctly	sure drip tray, dump box and brew
		unit are in place correctly. Close
		the front door. The brew unit will
		automatically return to its initial
		position
	Dump box in place	Remove the drip tray and dump
		box before removing the brew
		unit.
No coffee is dispensed	No water	Fill the tank with water and prime
		the machine
	Dirty brew unit	Clean the brew unit
	Large dose	Decrease the dose
	Machine not primed	Prime the machine
	Coffee too fine	Adjust grinder setting while unit is
		grinding to a coarser setting
	Programming of coffee level is too	Reprogram coffee button to a
	low	higher level (see par. 7.3)
Coffee is dispensed outside	The brew unit is not fitted correctly	Refit the brew unit
the dispenser
	The brew unit is clogged	Clean the brew unit and its spouts
Coffee comes out too quickly	Too little coffee inside the container	Fill the container with ground
		coffee (not instant coffee)
	Coarse coffee blend	Change the type of blend
	Small dose	Increase the dose
Water comes out of the	The container is too full	Check the position of the float
container		and empty the container.

• 19 •