10ABOUT THIS GUIDE

How to Use

Table 1 shows where to look for specific information in this guide.

This Guide

Table 1 Where to Find Information

 

 

 

 

 

 

 

If you are looking for information about

Turn to

 

 

 

 

How to get started with your new telephone

Chapter 1

 

 

 

 

The 3Com 3101 and 3101SP Basic Telephones

Chapter 2

 

 

 

 

The 3Com 2101 Basic Telephone

Chapter 3

 

 

 

 

NBX Voice Messaging features

Chapter 4

 

 

 

 

Using standard telephone features

Chapter 5

 

 

 

 

Personalizing your telephone

Chapter 6

 

 

 

 

Enhanced system features

Chapter 7

 

 

 

 

Feature codes

Chapter 8

 

 

 

 

The Attendant Console and Complement Attendant Software

Chapter 9

 

 

 

 

Telephone maintenance and troubleshooting information

Appendix A

 

 

 

 

References to all topics in this book

Index

 

 

 

Conventions

Table 2 defines some commonly used words and phrases in this guide.

 

Table 2 Common Terms

 

 

 

 

 

Term

Definition

 

 

 

 

Auto Attendant

The set of voice prompts that answers incoming calls and

 

 

describes actions that a caller or user can take to access

 

 

individual services.

 

 

 

 

Administrator

The person who is responsible for maintaining your

 

 

3Com Networked Telephony Solution.

 

 

 

 

Receptionist

The person who answers the majority of incoming

 

 

telephone calls. In some business environments, this

 

 

person may be a switchboard operator.

 

 

 

 

User

A person who has a single 3Com Telephone or an

 

 

analog telephone connected to the NBX system through

 

 

an ATC card or the single-port ATA device.

 

 

 

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3Com 3101SP manual How to Use, This Guide, Conventions, Shows where to look for specific information in this guide

3101SP specifications

The 3Com 3101SP is an innovative VoIP (Voice over Internet Protocol) phone that offers a powerful solution for businesses seeking efficient and high-quality communication tools. Designed for use with 3Com's VoIP systems, the 3101SP is part of a broader trend toward integrated digital telephony that enhances productivity and streamlines communication processes.

One of the main features of the 3101SP is its user-friendly interface. The phone is equipped with a large, backlit display that provides clear visibility, making it easy for users to navigate menus and access features. The ergonomic design ensures that all buttons are easy to reach, allowing for straightforward operation even during busy periods.

The 3Com 3101SP utilizes advanced Voice over IP technology, enabling high-definition audio quality for calls. This technology eliminates the limitations of traditional telephony, allowing users to communicate over the internet with crystal-clear clarity. The phone supports wideband audio codecs, providing a more natural and easier-to-understand conversation experience.

Another significant characteristic of the 3101SP is its support for multiple lines and call appearances. Users can manage several calls simultaneously, making it an ideal choice for busy office environments. Additionally, the phone features differentiated ring tones and visual indicators to help users identify incoming calls easily.

The 3101SP also includes a range of integrated features that enhance productivity. These include a built-in speakerphone for hands-free operation, as well as voicemail capabilities that allow users to easily access and manage their messages. The device supports call transfer, conferencing, and call hold functionalities, making collaboration seamless among team members.

Moreover, the 3Com 3101SP is built with reliability in mind. It is equipped with Power over Ethernet (PoE) technology, which allows it to receive power through the same Ethernet cable used for data transmission. This simplifies installation and ensures uninterrupted operation, even during power outages.

In terms of security, the 3101SP incorporates various protocols that protect calls and user information. Encryption technologies safeguard data transmission, ensuring that communications remain confidential and secure.

In summary, the 3Com 3101SP VoIP phone combines advanced technology with a range of features designed to improve workplace communication. With its clear audio quality, multi-line support, phone features, and robust security measures, the 3101SP stands as an excellent choice for businesses looking to enhance their telephony capabilities. Its ergonomic design and user-friendly interface further contribute to its appeal, making it a reliable tool for improving overall communication efficiency.