62CHAPTER 5: STANDARD FEATURES

More About

■ To place your part of a conference call on hold, press the Hold or

 

 

Conference Calls

button. The other parties can talk among themselves, but they cannot

 

hear you. Music on Hold does not play when a conference call is on

 

hold.

■To transfer a conference call to another telephone, press the Transfer button. Dial the number to which you want to transfer the call, announce to the recipient (optionally) that you are transferring a conference call, and then press the Transfer button again.

■All of the conferenced parties are transferred except yourself.

■Your ability to drop the last person that you added to the conference is transferred to the person who accepts the transfer.

Using Camp On

Camp On allows you to queue a transferred call on to an NBX destination

 

extension that is already in use. When the destination extension becomes

 

available, the system automatically rings that extension.

 

While a call is camped on, the caller hears either Music On Transfer (MOT)

 

or silence if no music is provided. The destination extension becomes

 

available when the user ends the current call or puts the current call on

 

Hold.

 

You initiate a Camp On call through Feature code 468 or a programmed

 

system access button depending on the type of NBX telephone you have

 

and how it is configured.

 

Examples 1 and 2 show two different ways for a user to initiate Camp

 

On.

 

Example 1: Camp On With Call Transfer

 

The user at extension 1001 calls the user at extension 1002, who then

 

transfers the call to extension 1003. But the user at extension 1003 is on

 

another call. (The display panel of the extension 1002 telephone shows

 

“On Another Call.”) So the user at extension 1002 initiates the Camp On

 

call, and then hangs up. The user at extension 1001 remains on hold

 

while the user at extension 1003 hears a tone that indicates a caller is

 

camped on. As soon as extension 1003 is available, extension 1003 rings

 

with a call from extension 1001.

 

In this example, the user at extension 1002 initiates Camp On after

 

initiating a screened call transfer.

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3Com 3101SP manual Using Camp On, More About, Conference Calls, Example 1 Camp On With Call Transfer
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3101SP specifications

The 3Com 3101SP is an innovative VoIP (Voice over Internet Protocol) phone that offers a powerful solution for businesses seeking efficient and high-quality communication tools. Designed for use with 3Com's VoIP systems, the 3101SP is part of a broader trend toward integrated digital telephony that enhances productivity and streamlines communication processes.

One of the main features of the 3101SP is its user-friendly interface. The phone is equipped with a large, backlit display that provides clear visibility, making it easy for users to navigate menus and access features. The ergonomic design ensures that all buttons are easy to reach, allowing for straightforward operation even during busy periods.

The 3Com 3101SP utilizes advanced Voice over IP technology, enabling high-definition audio quality for calls. This technology eliminates the limitations of traditional telephony, allowing users to communicate over the internet with crystal-clear clarity. The phone supports wideband audio codecs, providing a more natural and easier-to-understand conversation experience.

Another significant characteristic of the 3101SP is its support for multiple lines and call appearances. Users can manage several calls simultaneously, making it an ideal choice for busy office environments. Additionally, the phone features differentiated ring tones and visual indicators to help users identify incoming calls easily.

The 3101SP also includes a range of integrated features that enhance productivity. These include a built-in speakerphone for hands-free operation, as well as voicemail capabilities that allow users to easily access and manage their messages. The device supports call transfer, conferencing, and call hold functionalities, making collaboration seamless among team members.

Moreover, the 3Com 3101SP is built with reliability in mind. It is equipped with Power over Ethernet (PoE) technology, which allows it to receive power through the same Ethernet cable used for data transmission. This simplifies installation and ensures uninterrupted operation, even during power outages.

In terms of security, the 3101SP incorporates various protocols that protect calls and user information. Encryption technologies safeguard data transmission, ensuring that communications remain confidential and secure.

In summary, the 3Com 3101SP VoIP phone combines advanced technology with a range of features designed to improve workplace communication. With its clear audio quality, multi-line support, phone features, and robust security measures, the 3101SP stands as an excellent choice for businesses looking to enhance their telephony capabilities. Its ergonomic design and user-friendly interface further contribute to its appeal, making it a reliable tool for improving overall communication efficiency.
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