3Com 3101SP manual Using Camp On

Using Camp On 65

■You cannot initiate a Camp On call to:

■An ACD extension

■A Hunt Group extension

■A TAPI RoutePoint extension

■A Call Park extension

■A Phantom extension

■You cannot initiate a Camp On call to a device connected to an Auto Attendant or Voicemail.

■You can use either System-wide Speed dials (SSDs) or Personal Speed Dials (PSDs) that are mapped to a valid extension as an alternative to manually dialing the Camp On destination extension.

■If Call Forward All or Do Not Disturb is enabled on the Camp On destination extension, the message “Not Allowed” is displayed at the telephone attempting to initiate the Camp On.

■The condition of the destination extension at the time you initiate Camp On determines the following:

■If the Destination Extension is In Use — One or more (but not all) of its system appearance lines are presently being used. In this condition, you can use either Camp On with Call Transfer or Direct Camp On to queue a call on to the destination extension.

■If the Destination Extension is Busy — All of its system appearance lines are presently being used. In this condition, you can use only Direct Camp On to queue a call on to the destination extension.

■If the Destination Extension is Available — Instead of queuing the call, both Camp On with Call Transfer and Direct Camp On act as a blind transfer (See “Blind Transfer” earlier in this chapter.)

■If you have an NBX Entry telephone or an analog telephone you can use only Direct Camp On to queue a call on to the destination extension.

■If you are using Camp On with Call Transfer and the destination extension has its Call Coverage set to Disconnect, after the transfer times out, you receive a busy tone. You can now initiate Camp On to the destination extension.

For additional tips and considerations on using Camp On, see your NBX system administrator.