3Com 3101SP manual Index

Models: 3101SP

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INDEX

A

Access buttons

1105 Attendant Console 132

2101 Basic Telephone 27

3101 and 3101SP Basic Telephones 21

3105 Attendant Console 131 accessibility options 17 account codes (feature code) 125 account codes and billing codes 92 ACD 95

and the Do Not Disturb feature 85 ACD, hunt, calling groups (feature code) 125 administrator, definition 10

agent (supervisory monitoring) 103 change 105

all calls, forwarding 51

All Ports Busy message 144

analog telephones on an NBX system 13 announcements, broadcasting 110, 111 answering calls 45

applying your call permissions to another telephone 87

mapping a button 73 Attendant Console

1105 Access buttons 132

3105 Access buttons 131 creating labels 79 overview 130

Auto Attendant, definition 10 automatic call distribution (ACD) 95 automatic callback

(feature code) 125 button mapping 71 initiating 66 introduction 66

automatic telephone relocation 70

B

barge-in 104

billing and account codes 92 blocking

internal and external ID 93

unauthorized outbound calls 86 bracket

2101, security wall-mount 143 2101, telephone support 141

3101 and 3101SP, telephone support 139 branch offices, calling 116

bridged extensions 118, 119 broadcasting announcements 110, 111 busy line (call forwarding) 51

button mapping introduction 70 notes 75 table of 71

buttons

1105 Attendant Console 132

2101 Basic Telephone 25

3101, 3101SP Basic Telephones 19 3105 Attendant Console 131

C

call centers 95

call coverage point 50 call forward

all (feature code) 125 all calls 51

busy (feature code) 126 busy line 51

button mapping 71 call coverage point 50 default 51, 54

no answer (feature code) 126 override 55

precedence 55 problems with 145 ring no answer 51

call logs, on telephone display panel 47 call park

default extensions 109 introduction 109

park a call (feature code) 126 retrieving a parked call 110

Call Park button

1105 Attendant Console 133

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3Com 3101SP manual Index

3101SP specifications

The 3Com 3101SP is an innovative VoIP (Voice over Internet Protocol) phone that offers a powerful solution for businesses seeking efficient and high-quality communication tools. Designed for use with 3Com's VoIP systems, the 3101SP is part of a broader trend toward integrated digital telephony that enhances productivity and streamlines communication processes.

One of the main features of the 3101SP is its user-friendly interface. The phone is equipped with a large, backlit display that provides clear visibility, making it easy for users to navigate menus and access features. The ergonomic design ensures that all buttons are easy to reach, allowing for straightforward operation even during busy periods.

The 3Com 3101SP utilizes advanced Voice over IP technology, enabling high-definition audio quality for calls. This technology eliminates the limitations of traditional telephony, allowing users to communicate over the internet with crystal-clear clarity. The phone supports wideband audio codecs, providing a more natural and easier-to-understand conversation experience.

Another significant characteristic of the 3101SP is its support for multiple lines and call appearances. Users can manage several calls simultaneously, making it an ideal choice for busy office environments. Additionally, the phone features differentiated ring tones and visual indicators to help users identify incoming calls easily.

The 3101SP also includes a range of integrated features that enhance productivity. These include a built-in speakerphone for hands-free operation, as well as voicemail capabilities that allow users to easily access and manage their messages. The device supports call transfer, conferencing, and call hold functionalities, making collaboration seamless among team members.

Moreover, the 3Com 3101SP is built with reliability in mind. It is equipped with Power over Ethernet (PoE) technology, which allows it to receive power through the same Ethernet cable used for data transmission. This simplifies installation and ensures uninterrupted operation, even during power outages.

In terms of security, the 3101SP incorporates various protocols that protect calls and user information. Encryption technologies safeguard data transmission, ensuring that communications remain confidential and secure.

In summary, the 3Com 3101SP VoIP phone combines advanced technology with a range of features designed to improve workplace communication. With its clear audio quality, multi-line support, phone features, and robust security measures, the 3101SP stands as an excellent choice for businesses looking to enhance their telephony capabilities. Its ergonomic design and user-friendly interface further contribute to its appeal, making it a reliable tool for improving overall communication efficiency.