Putting a Call on Hold

57

Dialing Another Call You can place a call on hold to dial a new call,

On 3Com 3101and 3101SP Basic Telephones:

1Press the button.

2Press one of the Access buttons that is currently not being used.

3When you hear dial tone, dial the second call.

On a 3Com 2101 Basic Telephone:

1Press the Hold button.

2To obtain dial tone to make the second call:

If you did not hang up the handset, press and release the hook switch.

If you did hang up the handset, pick it up again.

3When you hear dial tone, dial the second call.

More Than One Call The number of simultaneous calls that you can have on your 3Com Telephone is limited by the number of Access buttons that are defined for your extension. The default is the first two Access buttons on the left of 3101 and 3101SP Basic Telephones. Your administrator can verify the number and location on your telephone.

To place more than one call on hold on a 3Com 3101 or 3101SP Basic

Telephone:

1To place the current call on hold, press the button.

To make a call, press one of the Access buttons that is currently not being used. When you hear dial tone, dial the call.

To receive a call, locate the flashing status light that indicates the incoming call and press the associated Access button.

2To place the new call on hold, press .

3To return to either call, press the appropriate Access button.

4To place or receive another new call, repeat the previous steps.

Page 57
Image 57
3Com 3101SP manual Putting a Call on Hold

3101SP specifications

The 3Com 3101SP is an innovative VoIP (Voice over Internet Protocol) phone that offers a powerful solution for businesses seeking efficient and high-quality communication tools. Designed for use with 3Com's VoIP systems, the 3101SP is part of a broader trend toward integrated digital telephony that enhances productivity and streamlines communication processes.

One of the main features of the 3101SP is its user-friendly interface. The phone is equipped with a large, backlit display that provides clear visibility, making it easy for users to navigate menus and access features. The ergonomic design ensures that all buttons are easy to reach, allowing for straightforward operation even during busy periods.

The 3Com 3101SP utilizes advanced Voice over IP technology, enabling high-definition audio quality for calls. This technology eliminates the limitations of traditional telephony, allowing users to communicate over the internet with crystal-clear clarity. The phone supports wideband audio codecs, providing a more natural and easier-to-understand conversation experience.

Another significant characteristic of the 3101SP is its support for multiple lines and call appearances. Users can manage several calls simultaneously, making it an ideal choice for busy office environments. Additionally, the phone features differentiated ring tones and visual indicators to help users identify incoming calls easily.

The 3101SP also includes a range of integrated features that enhance productivity. These include a built-in speakerphone for hands-free operation, as well as voicemail capabilities that allow users to easily access and manage their messages. The device supports call transfer, conferencing, and call hold functionalities, making collaboration seamless among team members.

Moreover, the 3Com 3101SP is built with reliability in mind. It is equipped with Power over Ethernet (PoE) technology, which allows it to receive power through the same Ethernet cable used for data transmission. This simplifies installation and ensures uninterrupted operation, even during power outages.

In terms of security, the 3101SP incorporates various protocols that protect calls and user information. Encryption technologies safeguard data transmission, ensuring that communications remain confidential and secure.

In summary, the 3Com 3101SP VoIP phone combines advanced technology with a range of features designed to improve workplace communication. With its clear audio quality, multi-line support, phone features, and robust security measures, the 3101SP stands as an excellent choice for businesses looking to enhance their telephony capabilities. Its ergonomic design and user-friendly interface further contribute to its appeal, making it a reliable tool for improving overall communication efficiency.