64CHAPTER 5: STANDARD FEATURES

Initiating Direct Camp On

More About Camp On

You can initiate Camp On to directly queue a call on to a destination extension that is in use or busy.

On a 3Com Basic or Business Telephone or Attendant Console:

1While on a call, press Feature + 468 (or press the Camp On Access button if one is programmed on your telephone).

You are prompted to enter the Camp On destination extension.

2Enter the three-digit or four-digit extension that you want to Camp On.

■If the Camp On attempt is successful, the call originator remains on hold while the destination extension receives a Call Waiting tone.

When the party on the destination extension becomes available, the camped on call rings on the destination extension. Or, if the destination party remains unavailable and the Camp On Return Interval expires, the call is returned to you. See “More About Camp On” in this chapter.

■If the Camp On attempt is not permitted, the message “Not Allowed” or “Camp On In Use” appears on your display panel. See “More About Camp On” in this chapter.

These usage tips and limitations apply to Camp On:

■A system-wide Camp On Return Interval determines how long a caller can stay camped on to an extension. The default Camp On Return Interval is 180 seconds (three minutes). The NBX administrator can configure it to be anything from 30 seconds to 10 minutes. If the Camp On Return Interval expires, the camped call is returned to the originator of the Camp On. For example, extension 1001 calls extension 1002, and the call is then camped onto extension 1003 and extension 1002 hangs up. Extension 1003 stays busy. When the Camp On Return Interval expires, extension 1002 starts ringing. If the user at extension 1002 does not answer the call, the call goes to the call coverage for extension 1002.

■You can initiate a Camp On call only to an internal NBX extension. However, the originating call can originate from either an external or internal number.

■An extension can only have one Camped On call in its queue. If another Camp On attempt is made to this extension, the message “Camp On In Use” is displayed at the telephone attempting to initiate the Camp On.

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3Com 3101SP manual Initiating Direct Camp On More About Camp On
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3101SP specifications

The 3Com 3101SP is an innovative VoIP (Voice over Internet Protocol) phone that offers a powerful solution for businesses seeking efficient and high-quality communication tools. Designed for use with 3Com's VoIP systems, the 3101SP is part of a broader trend toward integrated digital telephony that enhances productivity and streamlines communication processes.

One of the main features of the 3101SP is its user-friendly interface. The phone is equipped with a large, backlit display that provides clear visibility, making it easy for users to navigate menus and access features. The ergonomic design ensures that all buttons are easy to reach, allowing for straightforward operation even during busy periods.

The 3Com 3101SP utilizes advanced Voice over IP technology, enabling high-definition audio quality for calls. This technology eliminates the limitations of traditional telephony, allowing users to communicate over the internet with crystal-clear clarity. The phone supports wideband audio codecs, providing a more natural and easier-to-understand conversation experience.

Another significant characteristic of the 3101SP is its support for multiple lines and call appearances. Users can manage several calls simultaneously, making it an ideal choice for busy office environments. Additionally, the phone features differentiated ring tones and visual indicators to help users identify incoming calls easily.

The 3101SP also includes a range of integrated features that enhance productivity. These include a built-in speakerphone for hands-free operation, as well as voicemail capabilities that allow users to easily access and manage their messages. The device supports call transfer, conferencing, and call hold functionalities, making collaboration seamless among team members.

Moreover, the 3Com 3101SP is built with reliability in mind. It is equipped with Power over Ethernet (PoE) technology, which allows it to receive power through the same Ethernet cable used for data transmission. This simplifies installation and ensures uninterrupted operation, even during power outages.

In terms of security, the 3101SP incorporates various protocols that protect calls and user information. Encryption technologies safeguard data transmission, ensuring that communications remain confidential and secure.

In summary, the 3Com 3101SP VoIP phone combines advanced technology with a range of features designed to improve workplace communication. With its clear audio quality, multi-line support, phone features, and robust security measures, the 3101SP stands as an excellent choice for businesses looking to enhance their telephony capabilities. Its ergonomic design and user-friendly interface further contribute to its appeal, making it a reliable tool for improving overall communication efficiency.
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