148INDEX

3105 Attendant Console 131 call permissions

applying yours to another telephone 87 introduction 87

mapping a button 73 call pickup

directed 95

directed (feature code) 126 group 95

group (feature code) 126 introduction 95 problem 145

call privacy 105

enabling/disabling by the NBX administrator 105 on/off (feature code) 126

toggle on/off 106

call toggle (feature code) 126 Call Toggle button

2101 Basic Telephone 27 managing incoming calls 46

caller ID

identity restriction 93 restricting on outbound calls 93 restriction (CLIR-ALL) (feature code) 126

calling groups

and the Do Not Disturb feature 85 overview 95

sample configuration 101

Calling Line Identity Restriction (CLIR) 93 camp on

button mapping 71 direct 64

direct (feature code) 126 example of direct 63 example of with call transfer 62 initiating with call transfer 63 introduction 62

with call transfer (feature code) 126 CAS 134

change agent (supervisory monitoring) 105 Class of Service (CoS) override 87

Class of Service Override mapping a button 73

cleaning telephones 143 CLIR 93

CLIR-All

button mapping 71 CLIR-Next

button mapping 71 coaching 104

codes

account and billing 92 feature codes 123

NBX Feature Codes Guide 9 Complement Attendant Software (CAS)

computer screens and tabs 135 features 134

introduction 129 keyboard shortcuts 136

conference calls

add (feature code) 126 adding parties 60 drop (feature code) 126 dropping last party 61 introduction 60

configurable operators 112 confirmation tone 123 connecting a headset

general 88

connecting telephones 70, 143 caution, RJ-45 versus RJ-11 jacks 138 electrical power 137

conventions, documentation 10 CoS override (feature code) 126 creating voice mail messages 36 customer (supervisory monitoring) 103

D

delayed ringing 119 dial tone 123

troubleshooting a 3Com Telephone 144 dialing calls

other methods 49 redial 50

release with headset 88 switching from pulse to tone 119

direct camp on 63, 64 direct mail transfer

feature code 126 overview 60

Direct Mail Transfer button 1105 Attendant Console 133 3105 Attendant Console 131

directed call pickup 95 display panel

2101 Basic Telephone 26

3101 and 3101SP Basic Telephones 20

call logs, user directory, and speed dial lists 47 icons, 2101 Basic Telephone 28

Do Not Disturb feature code 126

Do Not Disturb Feature and call forwarding 55

Do Not Disturb feature 85

dual tone multi-frequency (DTMF) dialing 119

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3Com 3101SP manual NBX Feature Codes Guide 9 Complement Attendant Software CAS

3101SP specifications

The 3Com 3101SP is an innovative VoIP (Voice over Internet Protocol) phone that offers a powerful solution for businesses seeking efficient and high-quality communication tools. Designed for use with 3Com's VoIP systems, the 3101SP is part of a broader trend toward integrated digital telephony that enhances productivity and streamlines communication processes.

One of the main features of the 3101SP is its user-friendly interface. The phone is equipped with a large, backlit display that provides clear visibility, making it easy for users to navigate menus and access features. The ergonomic design ensures that all buttons are easy to reach, allowing for straightforward operation even during busy periods.

The 3Com 3101SP utilizes advanced Voice over IP technology, enabling high-definition audio quality for calls. This technology eliminates the limitations of traditional telephony, allowing users to communicate over the internet with crystal-clear clarity. The phone supports wideband audio codecs, providing a more natural and easier-to-understand conversation experience.

Another significant characteristic of the 3101SP is its support for multiple lines and call appearances. Users can manage several calls simultaneously, making it an ideal choice for busy office environments. Additionally, the phone features differentiated ring tones and visual indicators to help users identify incoming calls easily.

The 3101SP also includes a range of integrated features that enhance productivity. These include a built-in speakerphone for hands-free operation, as well as voicemail capabilities that allow users to easily access and manage their messages. The device supports call transfer, conferencing, and call hold functionalities, making collaboration seamless among team members.

Moreover, the 3Com 3101SP is built with reliability in mind. It is equipped with Power over Ethernet (PoE) technology, which allows it to receive power through the same Ethernet cable used for data transmission. This simplifies installation and ensures uninterrupted operation, even during power outages.

In terms of security, the 3101SP incorporates various protocols that protect calls and user information. Encryption technologies safeguard data transmission, ensuring that communications remain confidential and secure.

In summary, the 3Com 3101SP VoIP phone combines advanced technology with a range of features designed to improve workplace communication. With its clear audio quality, multi-line support, phone features, and robust security measures, the 3101SP stands as an excellent choice for businesses looking to enhance their telephony capabilities. Its ergonomic design and user-friendly interface further contribute to its appeal, making it a reliable tool for improving overall communication efficiency.