114CHAPTER 7: GETTING MORE FROM YOUR TELEPHONE SYSTEM

Using Message

The Message Waiting Indicator (MWI) to Telephone allows a user to light

Waiting Indicator to

a status button next to a programmable access button and leave a call

Telephone

back number on another telephone. This feature is distinct from voice

 

mail in that the telephone does not ring and there is no voice mail

 

message. The light appears next to the Access button, not the message

 

waiting light used for voice mail. Example: A principal can use this

 

feature to notify a teacher, without interrupting the class, to call the

 

office as soon as possible.

Sending an MWI

You can send an MWI message to any telephone on your NBX system

Message

that has an MWI Retrieve button enabled. Sending an MWI message

 

turns on the light on the target telephone if it is not already lit, and leaves

 

your telephone number as a callback number.

You cannot send an MWI message to:

■Telephones that do not have an MWI Retrieve button enabled or that have reached their MWI message limit (30)

■Remote NBX systems over external line

■Calling Groups, Hunt Groups, or ACD Groups

To send an MWI message:

1Pick up the handset, and press Feature + 412. Or press the MWI to Ph Send access button. The display panel on your 3Com Telephone shows

Send MWI To:.

2Dial the extension that you want to call and press #.

3The display panel on your 3Com Telephone shows Success.

Retrieving an MWI To receive and retrieve an MWI message, you must have a 3Com Message Telephone with a display panel and a programmable access button with

status light configured for MWI Retrieve. You or your administrator can also configure additional buttons for MWI To Ph Send and MWI Cancel.

A 3Com 2101 Basic Telephone cannot receive an MWI message. An analog telephone cannot receive an MWI message.

When the light is lit on your telephone, you can press the MWI Retrieve button, scroll through your display panel to see the caller ID, and return the call. When you press the MWI Retrieve button, you turn off the MWI light. You may still have one or more calls in a list to return.

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3Com 3101SP manual Using Message, Waiting Indicator to, Sending an MWI, Send MWI To
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3101SP specifications

The 3Com 3101SP is an innovative VoIP (Voice over Internet Protocol) phone that offers a powerful solution for businesses seeking efficient and high-quality communication tools. Designed for use with 3Com's VoIP systems, the 3101SP is part of a broader trend toward integrated digital telephony that enhances productivity and streamlines communication processes.

One of the main features of the 3101SP is its user-friendly interface. The phone is equipped with a large, backlit display that provides clear visibility, making it easy for users to navigate menus and access features. The ergonomic design ensures that all buttons are easy to reach, allowing for straightforward operation even during busy periods.

The 3Com 3101SP utilizes advanced Voice over IP technology, enabling high-definition audio quality for calls. This technology eliminates the limitations of traditional telephony, allowing users to communicate over the internet with crystal-clear clarity. The phone supports wideband audio codecs, providing a more natural and easier-to-understand conversation experience.

Another significant characteristic of the 3101SP is its support for multiple lines and call appearances. Users can manage several calls simultaneously, making it an ideal choice for busy office environments. Additionally, the phone features differentiated ring tones and visual indicators to help users identify incoming calls easily.

The 3101SP also includes a range of integrated features that enhance productivity. These include a built-in speakerphone for hands-free operation, as well as voicemail capabilities that allow users to easily access and manage their messages. The device supports call transfer, conferencing, and call hold functionalities, making collaboration seamless among team members.

Moreover, the 3Com 3101SP is built with reliability in mind. It is equipped with Power over Ethernet (PoE) technology, which allows it to receive power through the same Ethernet cable used for data transmission. This simplifies installation and ensures uninterrupted operation, even during power outages.

In terms of security, the 3101SP incorporates various protocols that protect calls and user information. Encryption technologies safeguard data transmission, ensuring that communications remain confidential and secure.

In summary, the 3Com 3101SP VoIP phone combines advanced technology with a range of features designed to improve workplace communication. With its clear audio quality, multi-line support, phone features, and robust security measures, the 3101SP stands as an excellent choice for businesses looking to enhance their telephony capabilities. Its ergonomic design and user-friendly interface further contribute to its appeal, making it a reliable tool for improving overall communication efficiency.
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