3Com 3101SP manual Display Panel in Chapter, Utility Call Forward Call Forward

Models: 3101SP

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72CHAPTER 6: PERSONALIZING YOUR TELEPHONE

Table 8 User Button Mappings (continued)

Function

Button Description

For more information, see

 

 

 

Directory

Press this button to access the Name Directory, a list of

“Using the 3Com Telephone

 

telephone users, displayed in the LCD window of your

Display Panel” in Chapter 5

 

telephone. The user can select a name from the list to dial it

 

 

automatically.

 

Do Not Disturb

Press this button to toggle on and off the Do Not Disturb

“Do Not Disturb” in Chapter 6

 

feature.

 

Extend Wrap-Up Time

Press this button to extend the ACD Wrap-Up Time session

“Extend Wrap-Up Time” in

 

duration. Wrap-Up Time must be enabled by the ACD

Chapter 7

 

administrator. You can use this feature only once per call.

 

Feature

Use this button to access any system feature by pressing it

“Using Feature Codes” in

 

and then dialing the Feature Code.

Chapter 8

 

For example, if a telephone does not have a button

 

 

programmed for Call Park, you can press the Feature

 

 

button, and then dial the Call Park Feature Code (444) to

 

 

access the Call Park feature.

 

Flash

Fwd Vmail

Headset

grp login/out 0–99

(0–29 on NBX 100)

If your NBX system is connected to a Central Office (CO) by one or more Analog Line Card ports, and if the CO provides a feature such as Call Waiting that requires a flash signal, press this button to signal the CO to put the existing call on hold and toggle to the call that is waiting.

To return to the first call, press this button again.

 

Press this button to direct all incoming calls to your voice

“Forwarding Incoming Calls”

mail (or to wherever you have specified in the NBX NetSet

in Chapter 5

utility Call Forward > Call Forward.

 

Press this button to toggle between headset and handset

“Using a Headset” in this

usage.

chapter

The Headset button mapping type is available only on

 

telephones that have a dedicated headphone jack, such as

 

the 3Com 3102 Business Telephone.

 

Press this button and enter the appropriate password to log

“Automatic Call Distribution

in to or out of an associated Automatic Call Distribution,

Groups, Hunt Groups, and

Hunt, or Calling group.

Calling Groups” in Chapter 7

Maps one of the group login/logout Feature Codes (login

 

numbers to this button. (Ask your administrator for what

 

login number to use.) Each login number logs you in or out

 

of the associated group.

 

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3Com 3101SP manual Display Panel in Chapter, Utility Call Forward Call Forward

3101SP specifications

The 3Com 3101SP is an innovative VoIP (Voice over Internet Protocol) phone that offers a powerful solution for businesses seeking efficient and high-quality communication tools. Designed for use with 3Com's VoIP systems, the 3101SP is part of a broader trend toward integrated digital telephony that enhances productivity and streamlines communication processes.

One of the main features of the 3101SP is its user-friendly interface. The phone is equipped with a large, backlit display that provides clear visibility, making it easy for users to navigate menus and access features. The ergonomic design ensures that all buttons are easy to reach, allowing for straightforward operation even during busy periods.

The 3Com 3101SP utilizes advanced Voice over IP technology, enabling high-definition audio quality for calls. This technology eliminates the limitations of traditional telephony, allowing users to communicate over the internet with crystal-clear clarity. The phone supports wideband audio codecs, providing a more natural and easier-to-understand conversation experience.

Another significant characteristic of the 3101SP is its support for multiple lines and call appearances. Users can manage several calls simultaneously, making it an ideal choice for busy office environments. Additionally, the phone features differentiated ring tones and visual indicators to help users identify incoming calls easily.

The 3101SP also includes a range of integrated features that enhance productivity. These include a built-in speakerphone for hands-free operation, as well as voicemail capabilities that allow users to easily access and manage their messages. The device supports call transfer, conferencing, and call hold functionalities, making collaboration seamless among team members.

Moreover, the 3Com 3101SP is built with reliability in mind. It is equipped with Power over Ethernet (PoE) technology, which allows it to receive power through the same Ethernet cable used for data transmission. This simplifies installation and ensures uninterrupted operation, even during power outages.

In terms of security, the 3101SP incorporates various protocols that protect calls and user information. Encryption technologies safeguard data transmission, ensuring that communications remain confidential and secure.

In summary, the 3Com 3101SP VoIP phone combines advanced technology with a range of features designed to improve workplace communication. With its clear audio quality, multi-line support, phone features, and robust security measures, the 3101SP stands as an excellent choice for businesses looking to enhance their telephony capabilities. Its ergonomic design and user-friendly interface further contribute to its appeal, making it a reliable tool for improving overall communication efficiency.