Call Pickup

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Call Pickup

Use the Call Pickup feature to answer a call that is ringing on another

 

telephone. This feature is best arranged in advance when you and

 

another user know that it would be convenient or necessary to answer

 

calls ringing on that user’s telephone.

 

You can answer a call that is ringing on another telephone only if you and

 

that user both are members of the same Call Pickup group or if that user

 

is a member of a Call Pickup group that allows “nonmember pickup.”

 

Your administrator configures call pickup groups and can tell you which

 

group you belong to.

To view the list of Call Pickup groups of which you are a member:

1Log in to the NBX NetSet Utility and go to System Group Settings > Call Pickup.

2Click the group name that you want to view from the Call Pickup Group list to view the members of that group.

Directed Call Pickup

You can answer a call that is ringing on a specific user’s telephone.

on a Specific

Using the feature code:

Telephone

1Pick up the handset.

2Press Feature + 455 and the user’s extension. The call is directed to your telephone.

Group Call Pickup You can answer a call that is ringing on a group member’s telephone.

Using the feature code:

1Pick up the handset.

2Press Feature + 456 and the group number. The call is directed to your telephone.

Automatic Call

Distribution

Groups, Hunt

Groups, and Calling

Groups

Your administrator can establish formal and informal call centers so that incoming calls can be directed to several telephones that have been associated into automatic call distribution groups, hunt groups, or calling groups.

A call center is a general term that refers to any system that accepts incoming calls to a site and ensures that those calls are sent to the proper

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3Com 3101SP manual Call Pickup, Calls ringing on that user’s telephone, Group you belong to

3101SP specifications

The 3Com 3101SP is an innovative VoIP (Voice over Internet Protocol) phone that offers a powerful solution for businesses seeking efficient and high-quality communication tools. Designed for use with 3Com's VoIP systems, the 3101SP is part of a broader trend toward integrated digital telephony that enhances productivity and streamlines communication processes.

One of the main features of the 3101SP is its user-friendly interface. The phone is equipped with a large, backlit display that provides clear visibility, making it easy for users to navigate menus and access features. The ergonomic design ensures that all buttons are easy to reach, allowing for straightforward operation even during busy periods.

The 3Com 3101SP utilizes advanced Voice over IP technology, enabling high-definition audio quality for calls. This technology eliminates the limitations of traditional telephony, allowing users to communicate over the internet with crystal-clear clarity. The phone supports wideband audio codecs, providing a more natural and easier-to-understand conversation experience.

Another significant characteristic of the 3101SP is its support for multiple lines and call appearances. Users can manage several calls simultaneously, making it an ideal choice for busy office environments. Additionally, the phone features differentiated ring tones and visual indicators to help users identify incoming calls easily.

The 3101SP also includes a range of integrated features that enhance productivity. These include a built-in speakerphone for hands-free operation, as well as voicemail capabilities that allow users to easily access and manage their messages. The device supports call transfer, conferencing, and call hold functionalities, making collaboration seamless among team members.

Moreover, the 3Com 3101SP is built with reliability in mind. It is equipped with Power over Ethernet (PoE) technology, which allows it to receive power through the same Ethernet cable used for data transmission. This simplifies installation and ensures uninterrupted operation, even during power outages.

In terms of security, the 3101SP incorporates various protocols that protect calls and user information. Encryption technologies safeguard data transmission, ensuring that communications remain confidential and secure.

In summary, the 3Com 3101SP VoIP phone combines advanced technology with a range of features designed to improve workplace communication. With its clear audio quality, multi-line support, phone features, and robust security measures, the 3101SP stands as an excellent choice for businesses looking to enhance their telephony capabilities. Its ergonomic design and user-friendly interface further contribute to its appeal, making it a reliable tool for improving overall communication efficiency.