Support from Your Network Supplier
If additional assistance is required, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.
When you contact your network supplier for assistance, have the following information ready:
■Diagnostic error messages
■A list of system hardware and software, including revision levels
■Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the following section on how to contact 3Com.
Support from 3Com
If you are unable to receive support from your network supplier, technical support contracts are available from 3Com.
Contact your local 3Com sales office to find your authorized service provider using one of these numbers:
Regional Sales Office | Telephone Number | |
|
|
|
3Com Corporation |
| NET 3Com or 1 408 764 5000 |
P.O. Box 58145 | 800 | |
5400 Bayfront Plaza | 408 | 764 5001 (fax) |
Santa Clara, California |
|
|
|
| |
U.S.A. |
|
|
|
|
|
