D-2APPENDIX D: TECHNICAL SUPPORT

3Com Bulletin Board Service

3ComBBS contains patches, software, and drivers for all 3Com products, as well as technical articles. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week.

Access by Analog Modem

To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:

Country

Data Rate

Telephone Number

 

 

 

Australia

up to 14400 bps

61 2 9955 2073

Brazil

up to 14400 bps

55 11 547 9666

France

up to 14400 bps

33 1 6986 6954

Germany

up to 28800 bps

4989 62732 188

Hong Kong

up to 14400 bps

852 2537 5608

Italy (fee required)

up to 14400 bps

39 2 27300680

Japan

up to 14400 bps

81 3 3345 7266

Mexico

up to 28800 bps

52 5 520 7853

P. R. of China

up to 14400 bps

86 10 684 92351

Singapore

up to 14400 bps

65 534 5693

Taiwan

up to 14400 bps

886 2 377 5840

U.K.

up to 28800 bps

44 1442 438278

U.S.A.

up to 28800 bps

1 408 980 8204

 

 

 

Access by Digital Modem

ISDN users can dial in to 3ComBBS using a digital modem for fast access up to 56 Kbps. To access 3ComBBS using ISDN, use the following number:

408 654 2703

3ComFacts Automated Fax Service

3Com Corporation’s interactive fax service, 3ComFacts, provides data sheets, technical articles, diagrams, and

Page 76
Image 76
3Com 3C389 3Com Bulletin Board Service, 3ComFacts Automated Fax Service, Access by Analog Modem, Access by Digital Modem