3Com DSA-3CV1100-02 service manual 3Com Corporation Limited Warranty

3Com Corporation LIMITED WARRANTY

	This warranty applies to customers located in the United States, Australia, Canada (except Quebec), Ireland,
	New Zealand, U.K., and other English language countries, and countries for which a translation into the local
	language is not provided
Visitor and Community Network Access Concentrator Unit
HARDWARE	3Com warrants to the end user (“Customer”) that this hardware product will be free from defects in
	workmanship and materials, under normal use and service, for the following length of time from the date of
	purchase from 3Com or its authorized reseller:
	Ninety (90) days
	3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair the
	defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or
	if neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund to
	Customer the purchase price paid for the defective product. All products that are replaced will become the
	property of 3Com. Replacement products may be new or reconditioned. 3Com warrants any replaced or
	repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period,
	whichever is longer.
SOFTWARE	3Com warrants to Customer that each software program licensed from it will perform in substantial
	conformance to its program specifications, for a period of ninety (90) days from the date of purchase from
	3Com or its authorized reseller. 3Com warrants the media containing software against failure during the
	warranty period. No updates are provided. 3Com’s sole obligation under this express warranty shall be, at
	3Com’s option and expense, to refund the purchase price paid by Customer for any defective software
	product, or to replace any defective media with software which substantially conforms to applicable 3Com
	published specifications. Customer assumes responsibility for the selection of the appropriate applications
	program and associated reference materials. 3Com makes no warranty or representation that its software
	products will meet Customer’s requirements or work in combination with any hardware or applications
	software products provided by third parties, that the operation of the software products will be
	uninterrupted or error free, or that all defects in the software products will be corrected. For any third-party
	products listed in the 3Com software product documentation or specifications as being compatible, 3Com
	will make reasonable efforts to provide compatibility, except where the noncompatibility is caused by a
	“bug” or defect in the third party's product or from use of the software product not in accordance with
	3Com’s published specifications or User Guide.
	THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH
	IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS 3COM WARRANTY DOES NOT APPLY
	TO SUCH THIRD-PARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END-USER
	LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
YEAR 2000 WARRANTY	In addition to the Hardware Warranty and Software Warranty stated above, 3Com warrants that each
	product sold or licensed to Customer on and after January 1, 1998, that is date sensitive will continue
	performing properly with regard to such date data on and after January 1, 2000, provided that all other
	products used by Customer in connection or combination with the 3Com product, including hardware,

software, and firmware, accurately exchange date data with the 3Com product, with the exception of those products identified at 3Com’s Web site, http://www.3com.com/products/yr2000.html, as not meeting this standard. If it appears that any product that is stated to meet this standard does not perform properly with regard to such date data on and after January 1, 2000, and Customer notifies 3Com before the later of April 1, 2000, or ninety (90) days after purchase of the product from 3Com or its authorized reseller, 3Com shall, at its option and expense, provide a software update which would effect the proper performance of such product, repair such product, deliver to Customer an equivalent product to replace such product, or if none of the foregoing is feasible, refund to Customer the purchase price paid for such product.

Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days after purchase or until April 1, 2000, whichever is later.

OBTAINING WARRANTY

SERVICE

Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or its authorized reseller may be required. Products returned to 3Com’s Corporate Service Center must be preauthorized by 3Com with a Return Material Authorization (RMA) number or User Service Order (USO) number marked on the outside of the package, and sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to 3Com until the returned item is received by 3Com. The repaired or replaced item will be shipped to Customer, at 3Com’s expense, not later than thirty (30) days after 3Com receives the defective product.

3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on, or integrated with any products returned to 3Com for repair, whether under warranty or not.