130 TROUBLESHOOTING
Boot-up and initialization are processes that occur when a card in an VCN
AC slot is reset. Reset occurs when the user selects Reset board or Reset
port from the menu system.
Telnet Connection Problems
Telnet connection problems take two forms:
■The user cannot connect the management computer to the
management agent; refer to Inability to Connect
■An established Telnet session is broken; refer to Broken Session.
Inability to Connect An inability to connect can have a number of causes which should be
verified. Some problems are not location dependent while other problems
are.
■Perform these location independent checks:
■You are using a good cable.
■Your Telnet terminal emulation is VT100.
■You are using the correct IP address of the management agent.
■Your login ID and password are correct.
■Another Telnet session does not exist.
Only one Telnet session is supported.
Ethernet selftest failed! Hardware error during
initialization
Contact Technical Support.
HDLC selftest failed! Hardware error during
initialization
Contact Technical Support.
I2C selftest failed! Hardware error during
initialization
Contact Technical Support.
DRAM data bus test fail! Hardware error Contact Technical Support.
DRAM address bus test fail! Hardware error Contact Technical Support.
No MAC address for agent! No MAC address on the
card in slot 1 . Thi s is th e
card that provides
central management
for the VCN AC.
Contact Technical Support.
Table20 Fatal Error Messages (continued)
Error message Significance User Action