Telnet Connection Problems 131

The computer is in the IP network external to the Ethernet network supported by the managed VCN AC. Perform this check:

Your service provider—to include your company’s Intranet service—may be experiencing problems.

The computer is in the local Ethernet network supported by the managed VCN AC. Perform this check:

The management computer is in the same IP network as the management agent.

The management computer and the VCN AC have the same half or full Ethernet duplex mode.

The management computer and the VCN AC have the same VLAN ID.

Broken Session A broken session can be caused by the following:

A physical connection in the path between the management computer and the managed VCN AC was broken.

An LMA user closed the session; refer to Close Telnet Session, page 102.

Port 1 of the VCN AC was reset.

The management agent was reset.

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3Com DSA-3CV1100-02 service manual Telnet Connection Problems