Aastra Telecom 6865i

Line Keys and Programmable Keys

41-001523-00 REV00 – 04.2014 83

Tran sfe r Key

By default, the 6865i has a dedicated Transfer key. However, using the Aastra Web UI, you can assign the Transfer function

to any programmable key.

Note:

For more information about transferring calls, see “Transferring Calls” on page103.

Transfer Key

Contents

Main Software License Agreement Content Software License Agreement Welcome IP Phone Keys Getting Started Methods for Customizing Your Phone Line Keys and Programmable Keys Making Calls Receiving Calls Handling Calls Managing Calls Additional Features Page Welcome About This Guide Documentation Phone Features Welcome Requirements Installation and Setup IP Phone Keys Key Pan el IP Phone Keys Key Description Page IP Phone Keys Keypad Keys Getting Started Plugging in and Starting the Phone Page Idle Screens Incomplete Configuration No Service Methods for Customizing Your Phone Phone Options via the IP Phone UI Simplified Options List Using the IP Phone UI Phone Options via the Aastra Web UI Using the Aastra Web UI 14 Phone Status Phone Status via IP Phone UI Finding Your Phones IP Address Phone Status via the Aastra Web UI 18 SIP Account Status The IP phones show the SIP registration status on the IP phones Status screen in the Aastra Web UI. The following table describes the status conditions that can display for the account. Customizing Your Phone Ring Tones and Tone Sets Ring Tones Configuring Ring Tones and Tone Sets For global configuration Display Contrast Level Backlight Live Dialpad* Enabling/Disabling Live Dialpad Set Audio Audio Mode Headset Mic Volume DHSG Time and Date Configuring Time and Time Format Configuring Date and Date Format Configuring the Time Zone Configuring Daylight Savings Time Configuring Time Servers Page Language Specifying the Language to Use Page Input Language Spanish German Italian 34 Portuguese Nordic Russian Page Page User Password Setting a User Password Resetting a User Password Restarting Your Phone Phone Lock Locking/Unlocking a Phone Emergency Dial Plan Defining an Emergency Dial Plan Line Keys and Programmable Keys Multiple Line and Call Appearance Keys Programmable Keys Page Line Key Configuring a Line Key Using the Aastra Web UI Creating a Speed Dial Key Speed Dial Prefix Press-and-Hold to Create a Speed Dial (applicable to programmable keys and keypad keys) 48 Creating a Speed Dial Using the Speed Dial Edit Option Creating a Speed Dial Using a Programmable Key in the Aastra Web UI Creating Speed Dial Key Using Keypad Speed Dial in the Aastra Web UI Editing Speed Dial Keys Editing a Speed Dial on a Programmable Key Editing a Speed Dial Using Keypad Speed Dial in the Aastra Web UI Do Not Disturb (DND) Key Configuring a DND Key Busy Lamp Field (BLF) Key Configuring a BLF Key Using the Aastra Web UI BLF/List Key Configuring a BLF/List Key Using the Aastra Web UI Page Automatic Call Distribution (ACD) Key (for Sylantro Call Managers) Configuring an Automatic Call Distribution (ACD) Key Using the Aastra Web UI Using the ACD Key Use the following procedure to log into a phone queue from your IP phone: XML Key Configuring an XML Key Programmable Keys Accessing the XMLApplication Flash Key Configuring a Flash Key Sprecode Key Configuring a Sprecode Key Park/Pick up Keys Configuring Park/Pickup Keys 66 Using the Park Call/Pickup Parked Call Feature Picking Up a Parked Call Use the following procedure on the IP phone to park a call and pick up a parked call. Parking a Call Last Call Ret urn Key Configuring a Last Call Return Key Call Forward Key Configuring a Call Forward BLF/Xfer BLF/Xfer Key Requirements and Functionality 70 Configuring a BLF/Xfer Key Using the Aastra Web UI Programmable Keys Speeddial/Xfer Speeddial/Xfer Key Requirements and Functionality Configuring a Speeddial/Xfer Key Speeddial/Conf Configuring a Speeddial/Conf Key Directory Key Configuring a Directory Key Callers List Key Configuring a Callers List Key Redial Key Configuring a Redial Key Page Configuring a Conference Key Page Configuring a Transfer Key Intercom Key Configuring an Intercom Key Using the Icom Key Page Configuring a Services Key Using the Services Key Phone Lock Key Configuring a Phone Lock Key Paging Key Configuring a Paging Key Using the Paging Key Save Key Configuring a Save Key Delete Key Configuring a Delete Key None Key Setting a None Key Making Calls Dialing a Number Using Handsfree Speakerphone Using a Headset Making and Receiving Calls Using a Headset Volume Controls for the Headset Microphone Redial Accessing the Redial List Deleting An Item from the Redial List Delete All Items from the Redial List Mute Receiving Calls Martha Gold Answering an Incoming Call Sending an Incoming Call to Voicemail Handling Calls Placing a Call on Hold When on Hold Automatic Hold Retrieving a Held Call Tran sfe rrin g Cal ls Transferring Calls Transferring an Existing Call to Another Existing Call Completing a Transfer to a Contact in Phone Directory Indication of Transferred Calls Conferencing Calls Local Conferencing Centralized Conferencing (for Sylantro and BroadSoft Call Managers) Page Ending a Conference and Transferring Remaining Parties Ending Calls Managing Calls Directory Accessing Your Directory Managing the Directory Adding a New Entry to the Directory Editing an Entry in the Directory Deleting an Entry in the Directory Delete All Entries in the Directory Saving Entries to the Directory Downloading the Directory to Your PC Page Callers List Accessing the Callers List Editing Entries in the Callers List Deleting An Entry in the Callers List Deleting All Entries in the Callers List Missed Calls Indicator Downloading the Callers List to Your PC Page DND and Call Forward DND Configuration Configuring a DND Key Configuring DND Using the Aastra Web UI Page Using DND Modes via the IP Phone UI DND in Custom Mode Call Forward Configuration Configuring CFWD Using the Aastra Web UI 126 Using CFWD via the IP Phone UI 128 CFWD in Account Mode Page 130 CFWD in Phone Mode 132 Page 134 CFWD in Custom Mode Page 136 Additional Features Display DTMF Digits Configuring Display of DTMF Digits Play Call Waiting Tone Configuring Call Waiting Tone Stuttered Dial Tone Configuring Stuttered Dial Tone XML Beep Support Configuring XML Beep Support Status Scroll Delay Configuring Status Scroll Delay Switch UI Focus to Ringing Line Configuring Switch Focus to Ringing Line Using the Aastra Web UI Call Hold Reminder During Active Calls Configuring Call Hold Reminder During Active Calls Call Hold Reminder (on single hold) Configuring Call Hold Reminder Call Waiting Tone Period Configuring Call Waiting Tone Period Preferred Line and Preferred Line Timeout Configuring Preferred Line and Preferred Line Timeout Using the Aastra Web UI Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls Message Waiting Indicator Configuring Message Waiting Indicator Incoming Intercom Call Features Auto-Answer/Play Warning Tone Microphone Mute Allow Barge In Configuring Incoming Intercom Settings Group RTP Paging Configuring Group RTP Paging Shared Call Appearance (SCA) Call Bridging Star Codes Other Features Model M680i Expansion Module Model M680i Expansion Module Using the Expansion Modules M680i Expansion Module Press-and-Hold to Create a Speed Dial Key Troubleshooting Solutions Limited Warranty Exclusions Warranty Repair Services After Warranty Service Limited Warranty (Australia Only) Repair Noti ce Exclusions Limited Warranty (Australia Only) Warranty Repair Services After Warranty Service Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table A-2 Page A-4 Index Index Index