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Aastra Telecom manual Aastra Model 6865i SIP IP Phone

Models: 6865i

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Aastra Model 6865i SIP IP Phone

User Guide

Release 3.3.1 SP3

41-001523-00 REV00 – 04.2014

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Aastra Telecom manual Aastra Model 6865i SIP IP Phone

Contents

Aastra Model 6865i SIP IP Phone Software License Agreement Content Content Content Content Welcome Documentation Phone FeaturesAbout This Guide Requirements Installation and SetupKey Panel IP Phone KeysKeyDescription Key DescriptionIP Phone Keys Keypad Key Description Keypad KeysPlugging in and Starting the Phone Getting StartedAastra Initializing Network Contacting RedirectorChoose Server Server Name SkipSelect Updating Configuration Checking for new FirmwareDownloading Language Packs DoneL1 John Smith 9055550055 Tue Aug 20 255pm Idle ScreensL1 John Smith Cfwd All Tue Aug 20 255pm Network Connected No Service Incomplete ConfigurationPhone Options via the IP Phone UI Methods for Customizing Your PhoneOption Number Option Simplified Options List Using the IP Phone UIPhone Options via the Aastra Web UI Using the Aastra Web UIStatus Headings DescriptionsPhone Status via IP Phone UI Phone StatusSelect Phone Status Phone Status Next Enter Finding Your Phone’s IP AddressIP&MAC Addresses Next Enter IP Address Next EnterPhone Status via the Aastra Web UI Status Condition Description SIP Account StatusCustomizing Your Phone Configuration Method Valid Values Default ValueRing Tones and Tone Sets Ring TonesRing Tone Sets Configuring Ring Tones and Tone SetsSelect Preferences Select Ring ToneClick on Basic Settings Preferences Ring Tones For global configurationDisplay Setting the Contrast LevelContrast Level BacklightLive Dialpad Configuring Backlight OptionsEnabling/Disabling Live Dialpad Select BacklightSetting Audio Mode Audio ModeSelect Preferences Select Set Audio Select Audio Mode Audio Mode Option DescriptionSetting Headset Mic Volume Headset Mic VolumeEnabling/Disabling Dhsg Select Preferences Select Set AudioTime and Date Configuring Time and Time FormatSelect Preferences Select Time and Date Select Time FormatConfiguring the Time Zone Configuring Date and Date FormatSelect Preferences Select Time and Date Select Set Date Select Date FormatConfiguring Time Servers Configuring Daylight Savings TimeClick on Basic Settings Preferences Time and Date Setting Specifying the Language to Use LanguageSelect Screen Language Click on Basic Settings Preferences Language SettingsKeypad Input Alphabet Tables Input LanguageKey Uppercase Characters Lowercase Characters Customizing Your Phone Portuguese Select Preferences Select Language Select Input Language Configuring Language Input Using the IP Phone UILatin 2 Character Set Setting a User Password User PasswordSelect Password Click on Operation User PasswordClick on Operation Phone Lock Resetting a User PasswordRestarting Your Phone Click on Operation Reset Click RestartPhone Lock Select Restart PhoneSelect Phone Lock Locking/Unlocking a PhoneLock the Phone? field, click Lock Phone is lockedDefining an Emergency Dial Plan Emergency Dial Plan911110 Emergency Number DescriptionMultiple Line and Call Appearance Keys Line Keys and Programmable KeysKey Function Description Programmable KeysPaging Line Key Configuring a Line Key Using the Aastra Web UIProgrammable Keys Expansion Module KeysSpeed Dial Prefix Creating a Speed Dial KeyKey Line1 Change Cancel Save 333 Cancel SaveSpeeddial Enter Number Select Preferences Select Speed Dial Edit Creating a Speed Dial Using the Speed Dial Edit OptionPress SD button Programmable Keys Select from Key 1 through Key Click on Operation Keypad Speed DialEditing Speed Dial Keys Click on Operation Programmable Keys Editing a Speed Dial on a Programmable KeyClick on Operation Keypad Speed Dial Do Not Disturb DND Key Configuring a DND KeyBusy Lamp Field BLF Key Configuring a BLF Key Using the Aastra Web UIBLF/List Key Configuring a BLF/List Key Using the Aastra Web UIContact your System Administrator for the BLF List URI Type field, select Auto call distribution Using the ACD Key XML Key Configuring an XML Key Accessing the XMLApplication Flash Key Configuring a Flash KeySprecode Key Configuring a Sprecode KeyPark/Pickup Keys Configuring Park/Pickup KeysParking a Call Using the Park Call/Pickup Parked Call FeaturePicking Up a Parked Call Last Call Return Key Configuring a Last Call Return KeyCall Forward Key Configuring a Call ForwardBLF/Xfer Key Requirements and Functionality BLF/XferConfiguring a BLF/Xfer Key Using the Aastra Web UI Speeddial/Xfer Key Requirements and Functionality Speeddial/XferConfiguring a Speeddial/Xfer Key Speeddial/Conf Configuring a Speeddial/Conf Key Directory Key Configuring a Directory Key Callers List Key Configuring a Callers List Key Redial Key Configuring a Redial Key Conference Key Configuring a Conference Key Transfer Key Configuring a Transfer Key Intercom Key Configuring an Intercom KeyUsing the Icom Key Services Key Using the Services Key Configuring a Services KeyPhone Lock Key Configuring a Phone Lock KeyPaging Key Configuring a Paging KeySelect from Key 1 through Key Type field, select Paging Using the Paging KeySave Key Configuring a Save Key Delete Key Configuring a Delete Key None Key Setting a None KeyDialing a Number Making CallsDial Using a Headset Using Handsfree SpeakerphoneVolume Controls for the Headset Microphone Making and Receiving Calls Using a HeadsetRedial Accessing the Redial ListDeleting An Item from the Redial List MuteDelete All Items from the Redial List Answering an Incoming Call Receiving CallsSending an Incoming Call to Voicemail 555-1234Handling Calls When on HoldPlacing a Call on Hold Automatic HoldBlind Transfer Transferring CallsConsultive Transfer Direct TransferTransferring an Existing Call to Another Existing Call Transferring CallsCompleting a Transfer to a Contact in Phone Directory Indication of Transferred CallsConferencing Calls Using Local ConferencingLocal Conferencing Martha Gold François Dupont Leave DropMartha Gold François Dupont Drop Martha Gold DialCreating a Conference Call by Joining Two Existing Calls Using Centralized Conferencing Ending a Conference and Transferring Remaining Parties Ending CallsJoining Additional Parties to Active Conferences Directory Managing CallsManaging the Directory Accessing Your DirectoryDirectory Empty Use Save to add Editing an Entry in the Directory Adding a New Entry to the DirectorySaved Directory Martha Gold Martha Gold 555-1234 To editDelete All Entries in the Directory Deleting an Entry in the DirectorySaving Entries to the Directory Delete again to erase this itemSaving from the Callers List Downloading the Directory to Your PCSaving from the Redial List Click on Operation Directory Downloading the DirectoryCallers List Accessing the Callers ListIconDescription Deleting An Entry in the Callers List Editing Entries in the Callers ListDeleting All Entries in the Callers List Callers List is EmptyAccessing and Clearing Missed Calls Missed Calls IndicatorDownloading the Callers List to Your PC Download the Callers List DND and Call Forward DND ConfigurationL1 John Smith DND On Tue Aug 20 255pm Click on Basic Settings Preferences General Configuring DND Using the Aastra Web UIClick on Basic Settings Account Configuration DND in Account Mode Using DND Modes via the IP Phone UIDND in Phone Mode Default John SmithApply Changes 0Cancel #Confirm DND in Custom ModeJohn Smith All Off Smith All On DoneCall Forward Configuration Configuring Cfwd Using the Aastra Web UI 126 Using Cfwd via the IP Phone UI Cfwd in Account Mode Cfwd All Use to view Cfwd State Done Change NextSet Change Cancel SetCfwd All Use To view Change Cfwd Number 5555No. Rings Change Done Next Set Cfwd NoAnswer Use to view Cfwd State Done Change Cfwd NumberCfwd Mode All Off DoneChange All On Cfwd in Phone ModeJohn Smith Cfwd All Tue Aug 20 255pm Cfwd State Done Change Cfwd Number 5555 Cancel Set 133 Cfwd in Custom Mode Cfwd All Use to view Cfwd State Done Change Next Set 136 Configuring Display of Dtmf Digits Additional FeaturesDisplay Dtmf Digits Play Call Waiting Tone Configuring Call Waiting ToneStuttered Dial Tone Configuring Stuttered Dial ToneXML Beep Support Configuring XML Beep SupportConfiguring Status Scroll Delay Status Scroll DelaySwitch UI Focus to Ringing Line Call Hold Reminder During Active Calls Configuring Call Hold Reminder During Active CallsCall Hold Reminder on single hold Configuring Call Hold ReminderCall Waiting Tone Period Configuring Call Waiting Tone PeriodPhone Feature Preferred Line Behavior Preferred Line and Preferred Line Timeout147 Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming CallsConfiguring Message Waiting Indicator Message Waiting IndicatorAuto-Answer/Play Warning Tone Incoming Intercom Call FeaturesMicrophone Mute Allow BargeConfiguring Incoming Intercom Settings Group RTP Paging Configuring Group RTP PagingKeys States and LED Behavior Shared Call Appearance SCA Call BridgingStar Codes Other FeaturesLine Keys and Idle Screens Line Key Phone BehaviorNone BLF/Xfer Line Speeddial/Xfer Model M680i Expansion ModuleM680i Expansion Module Using the Expansion ModulesPress-and-Hold to Create a Speed Dial Key Troubleshooting Solutions Warranty Repair Services Limited WarrantyAfter Warranty Service ExclusionsRepair Notice Limited Warranty Australia OnlyLimited Warranty Australia Only Time Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code Appendix a Time Zone Codes MUT AKS Numerics IndexIndex Index Disclaimer