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Aastra Model 6865i SIP IP Phone
Models:
6865i
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174 pages
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Troubleshooting
Install
Password
DND in Phone Mode Default
Status Scroll Delay
Missed Calls Indicator
Warranty
Incomplete Configuration
Resetting a User Password
Accessing the XMLApplication
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Aastra Model 6865i SIP IP Phone
User Guide
Release 3.3.1 SP3
41-001523-00
REV00 – 04.2014
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Contents
Aastra Model 6865i SIP IP Phone
Software License Agreement
Content
Content
Content
Content
Welcome
Documentation Phone Features
About This Guide
Requirements
Installation and Setup
Key Panel
IP Phone Keys
KeyDescription
Key Description
IP Phone Keys
Keypad Key Description
Keypad Keys
Plugging in and Starting the Phone
Getting Started
Aastra
Initializing Network Contacting Redirector
Choose Server Server Name SkipSelect
Updating Configuration Checking for new Firmware
Downloading Language Packs
Done
L1 John Smith 9055550055 Tue Aug 20 255pm
Idle Screens
L1 John Smith Cfwd All Tue Aug 20 255pm Network Connected
No Service
Incomplete Configuration
Phone Options via the IP Phone UI
Methods for Customizing Your Phone
Option Number Option
Simplified Options List
Using the IP Phone UI
Phone Options via the Aastra Web UI
Using the Aastra Web UI
Status
Headings Descriptions
Phone Status via IP Phone UI
Phone Status
Select Phone Status
Phone Status Next Enter
Finding Your Phone’s IP Address
IP&MAC Addresses Next Enter
IP Address Next Enter
Phone Status via the Aastra Web UI
Status Condition Description
SIP Account Status
Customizing Your Phone
Configuration Method Valid Values Default Value
Ring Tones and Tone Sets
Ring Tones
Ring Tone Sets
Configuring Ring Tones and Tone Sets
Select Preferences
Select Ring Tone
Click on Basic Settings Preferences Ring Tones
For global configuration
Display
Setting the Contrast Level
Contrast Level
Backlight
Live Dialpad
Configuring Backlight Options
Enabling/Disabling Live Dialpad
Select Backlight
Setting Audio Mode
Audio Mode
Select Preferences Select Set Audio Select Audio Mode
Audio Mode Option Description
Setting Headset Mic Volume
Headset Mic Volume
Enabling/Disabling Dhsg
Select Preferences Select Set Audio
Time and Date
Configuring Time and Time Format
Select Preferences Select Time and Date
Select Time Format
Configuring the Time Zone
Configuring Date and Date Format
Select Preferences Select Time and Date Select Set Date
Select Date Format
Configuring Time Servers
Configuring Daylight Savings Time
Click on Basic Settings Preferences Time and Date Setting
Specifying the Language to Use
Language
Select Screen Language
Click on Basic Settings Preferences Language Settings
Keypad Input Alphabet Tables
Input Language
Key Uppercase Characters Lowercase Characters
Customizing Your Phone
Portuguese
Select Preferences Select Language Select Input Language
Configuring Language Input Using the IP Phone UI
Latin 2 Character Set
Setting a User Password
User Password
Select Password
Click on Operation User Password
Click on Operation Phone Lock
Resetting a User Password
Restarting Your Phone
Click on Operation Reset Click Restart
Phone Lock
Select Restart Phone
Select Phone Lock
Locking/Unlocking a Phone
Lock the Phone? field, click Lock
Phone is locked
Defining an Emergency Dial Plan
Emergency Dial Plan
911110
Emergency Number Description
Multiple Line and Call Appearance Keys
Line Keys and Programmable Keys
Key Function Description
Programmable Keys
Paging
Line Key
Configuring a Line Key Using the Aastra Web UI
Programmable Keys
Expansion Module Keys
Speed Dial Prefix
Creating a Speed Dial Key
Key
Line1 Change Cancel Save
333 Cancel Save
Speeddial Enter Number
Select Preferences Select Speed Dial Edit
Creating a Speed Dial Using the Speed Dial Edit Option
Press SD button
Programmable Keys
Select from Key 1 through Key
Click on Operation Keypad Speed Dial
Editing Speed Dial Keys
Click on Operation Programmable Keys
Editing a Speed Dial on a Programmable Key
Click on Operation Keypad Speed Dial
Do Not Disturb DND Key
Configuring a DND Key
Busy Lamp Field BLF Key
Configuring a BLF Key Using the Aastra Web UI
BLF/List Key
Configuring a BLF/List Key Using the Aastra Web UI
Contact your System Administrator for the BLF List URI
Type field, select Auto call distribution
Using the ACD Key
XML Key
Configuring an XML Key
Accessing the XMLApplication
Flash Key
Configuring a Flash Key
Sprecode Key
Configuring a Sprecode Key
Park/Pickup Keys
Configuring Park/Pickup Keys
Parking a Call
Using the Park Call/Pickup Parked Call Feature
Picking Up a Parked Call
Last Call Return Key
Configuring a Last Call Return Key
Call Forward Key
Configuring a Call Forward
BLF/Xfer Key Requirements and Functionality
BLF/Xfer
Configuring a BLF/Xfer Key Using the Aastra Web UI
Speeddial/Xfer Key Requirements and Functionality
Speeddial/Xfer
Configuring a Speeddial/Xfer Key
Speeddial/Conf
Configuring a Speeddial/Conf Key
Directory Key
Configuring a Directory Key
Callers List Key
Configuring a Callers List Key
Redial Key
Configuring a Redial Key
Conference Key
Configuring a Conference Key
Transfer Key
Configuring a Transfer Key
Intercom Key
Configuring an Intercom Key
Using the Icom Key
Services Key
Using the Services Key
Configuring a Services Key
Phone Lock Key
Configuring a Phone Lock Key
Paging Key
Configuring a Paging Key
Select from Key 1 through Key Type field, select Paging
Using the Paging Key
Save Key
Configuring a Save Key
Delete Key
Configuring a Delete Key
None Key
Setting a None Key
Dialing a Number
Making Calls
Dial
Using a Headset
Using Handsfree Speakerphone
Volume Controls for the Headset Microphone
Making and Receiving Calls Using a Headset
Redial
Accessing the Redial List
Deleting An Item from the Redial List
Mute
Delete All Items from the Redial List
Answering an Incoming Call
Receiving Calls
Sending an Incoming Call to Voicemail
555-1234
Handling Calls
When on Hold
Placing a Call on Hold
Automatic Hold
Blind Transfer
Transferring Calls
Consultive Transfer
Direct Transfer
Transferring an Existing Call to Another Existing Call
Transferring Calls
Completing a Transfer to a Contact in Phone Directory
Indication of Transferred Calls
Conferencing Calls
Using Local Conferencing
Local Conferencing
Martha Gold François Dupont Leave Drop
Martha Gold François Dupont Drop
Martha Gold Dial
Creating a Conference Call by Joining Two Existing Calls
Using Centralized Conferencing
Ending a Conference and Transferring Remaining Parties
Ending Calls
Joining Additional Parties to Active Conferences
Directory
Managing Calls
Managing the Directory
Accessing Your Directory
Directory Empty Use Save to add
Editing an Entry in the Directory
Adding a New Entry to the Directory
Saved Directory Martha Gold
Martha Gold 555-1234 To edit
Delete All Entries in the Directory
Deleting an Entry in the Directory
Saving Entries to the Directory
Delete again to erase this item
Saving from the Callers List
Downloading the Directory to Your PC
Saving from the Redial List
Click on Operation Directory
Downloading the Directory
Callers List
Accessing the Callers List
IconDescription
Deleting An Entry in the Callers List
Editing Entries in the Callers List
Deleting All Entries in the Callers List
Callers List is Empty
Accessing and Clearing Missed Calls
Missed Calls Indicator
Downloading the Callers List to Your PC
Download the Callers List
DND and Call Forward
DND Configuration
L1 John Smith DND On Tue Aug 20 255pm
Click on Basic Settings Preferences General
Configuring DND Using the Aastra Web UI
Click on Basic Settings Account Configuration
DND in Account Mode
Using DND Modes via the IP Phone UI
DND in Phone Mode Default
John Smith
Apply Changes 0Cancel #Confirm
DND in Custom Mode
John Smith All Off
Smith All On Done
Call Forward Configuration
Configuring Cfwd Using the Aastra Web UI
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Using Cfwd via the IP Phone UI
Cfwd in Account Mode
Cfwd All Use to view Cfwd State Done Change NextSet
Change Cancel Set
Cfwd All Use To view
Change Cfwd Number 5555
No. Rings Change Done Next Set
Cfwd NoAnswer Use to view Cfwd State Done Change Cfwd Number
Cfwd Mode All Off DoneChange All On
Cfwd in Phone Mode
John Smith Cfwd All Tue Aug 20 255pm
Cfwd State Done Change Cfwd Number 5555 Cancel Set
133
Cfwd in Custom Mode
Cfwd All Use to view Cfwd State Done Change Next Set
136
Configuring Display of Dtmf Digits
Additional Features
Display Dtmf Digits
Play Call Waiting Tone
Configuring Call Waiting Tone
Stuttered Dial Tone
Configuring Stuttered Dial Tone
XML Beep Support
Configuring XML Beep Support
Configuring Status Scroll Delay
Status Scroll Delay
Switch UI Focus to Ringing Line
Call Hold Reminder During Active Calls
Configuring Call Hold Reminder During Active Calls
Call Hold Reminder on single hold
Configuring Call Hold Reminder
Call Waiting Tone Period
Configuring Call Waiting Tone Period
Phone Feature Preferred Line Behavior
Preferred Line and Preferred Line Timeout
147
Configuring Goodbye Key to Cancel Incoming Calls
Goodbye Key Cancels Incoming Calls
Configuring Message Waiting Indicator
Message Waiting Indicator
Auto-Answer/Play Warning Tone
Incoming Intercom Call Features
Microphone Mute
Allow Barge
Configuring Incoming Intercom Settings
Group RTP Paging
Configuring Group RTP Paging
Keys States and LED Behavior
Shared Call Appearance SCA Call Bridging
Star Codes
Other Features
Line Keys and Idle Screens
Line Key Phone Behavior
None BLF/Xfer Line Speeddial/Xfer
Model M680i Expansion Module
M680i Expansion Module
Using the Expansion Modules
Press-and-Hold to Create a Speed Dial Key
Troubleshooting Solutions
Warranty Repair Services
Limited Warranty
After Warranty Service
Exclusions
Repair Notice
Limited Warranty Australia Only
Limited Warranty Australia Only
Time Zone Name/Time Zone Code Table
Appendix a Time Zone Codes
Time Zone Name Time Zone Code
Appendix a Time Zone Codes
MUT
AKS
Numerics
Index
Index
Index
Disclaimer
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