BLF/Xfer | Aastra Telecom 6865i manual

Line Keys and Programmable Keys

BLF/Xfer

The BLF key allows one or more extensions to be monitored, and once there is any state change with those extensions, the key shows the status of the monitored lines. The Transfer key allows a call to be transferred to other recipients blindly or consultatively. The BLF/Xfer key combines the BLF and Transfer keys' functionality together allowing the user to transfer calls or use BLF with one key.

Note:

It is recommended that you enable the Switch UI Focus to Ringing Line parameter when using the BLF/Xfer feature. For more information about this parameter, see “Switch UI Focus to Ringing Line” on page 142.

BLF/Xfer Key Requirements and Functionality

•BLF/Xfer and BLF: A BLF/Xfer key can be configured for subscribing to an extension and monitor the status of the extension, similar to the BLF key functionality. Changes of the state of the monitored extension are indicated by the key’s LED.

•BLF/Xfer and Blind Transfer Calls: When the focused line is in the connected state, pressing the BLF/Xfer key transfers the call to the extension unconditionally, disregarding the status of the monitored extension.

If transferring a call to an extension fails, a message Transfer Failed displays on the phone, and you can reconnect the call (get the call back) by pressing the line key again.

•BLF/Xfer and Call Forward: When the focused line is in the ringing state, pressing the BLF/Xfer key forwards the call to the extension unconditionally, disregarding the status of the monitored extension.

•BLF/Xfer and Speed Dial: When the focused line and the monitored extension are idle, pressing the BLF/Xfer key causes the phone to go offhook and dial the number of the extension.

41-001523-00 REV00 – 04.2014

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Aastra Telecom 6865i manual BLF/Xfer Key Requirements and Functionality

Contents

Aastra Model 6865i SIP IP Phone Software License Agreement Content Content Content Content Documentation Phone Features WelcomeAbout This Guide Requirements Installation and Setup Key Panel IP Phone Keys KeyDescription Key Description IP Phone Keys Keypad Key Description Keypad Keys Initializing Network Contacting Redirector Getting StartedPlugging in and Starting the Phone Aastra Done Updating Configuration Checking for new FirmwareChoose Server Server Name SkipSelect Downloading Language Packs Idle Screens L1 John Smith 9055550055 Tue Aug 20 255pmL1 John Smith Cfwd All Tue Aug 20 255pm Network Connected No Service Incomplete Configuration Methods for Customizing Your Phone Phone Options via the IP Phone UIOption Number Option Simplified Options List Using the IP Phone UI Phone Options via the Aastra Web UI Using the Aastra Web UI Status Headings Descriptions Phone Status Phone Status via IP Phone UISelect Phone Status IP Address Next Enter Finding Your Phone’s IP AddressPhone Status Next Enter IP&MAC Addresses Next Enter Phone Status via the Aastra Web UI Status Condition Description SIP Account Status Ring Tones Configuration Method Valid Values Default ValueCustomizing Your Phone Ring Tones and Tone Sets Select Ring Tone Configuring Ring Tones and Tone SetsRing Tone Sets Select Preferences Click on Basic Settings Preferences Ring Tones For global configuration Backlight Setting the Contrast LevelDisplay Contrast Level Select Backlight Configuring Backlight OptionsLive Dialpad Enabling/Disabling Live Dialpad Audio Mode Option Description Audio ModeSetting Audio Mode Select Preferences Select Set Audio Select Audio Mode Select Preferences Select Set Audio Headset Mic VolumeSetting Headset Mic Volume Enabling/Disabling Dhsg Select Time Format Configuring Time and Time FormatTime and Date Select Preferences Select Time and Date Select Date Format Configuring Date and Date FormatConfiguring the Time Zone Select Preferences Select Time and Date Select Set Date Configuring Time Servers Configuring Daylight Savings Time Click on Basic Settings Preferences Time and Date Setting Specifying the Language to Use Language Select Screen Language Click on Basic Settings Preferences Language Settings Input Language Keypad Input Alphabet TablesKey Uppercase Characters Lowercase Characters Customizing Your Phone Portuguese Select Preferences Select Language Select Input Language Configuring Language Input Using the IP Phone UI Latin 2 Character Set Click on Operation User Password User PasswordSetting a User Password Select Password Click on Operation Phone Lock Resetting a User Password Select Restart Phone Click on Operation Reset Click RestartRestarting Your Phone Phone Lock Phone is locked Locking/Unlocking a PhoneSelect Phone Lock Lock the Phone? field, click Lock Emergency Number Description Emergency Dial PlanDefining an Emergency Dial Plan 911110 Multiple Line and Call Appearance Keys Line Keys and Programmable Keys Key Function Description Programmable Keys Paging Expansion Module Keys Configuring a Line Key Using the Aastra Web UILine Key Programmable Keys Creating a Speed Dial Key Speed Dial PrefixKey 333 Cancel Save Line1 Change Cancel SaveSpeeddial Enter Number Creating a Speed Dial Using the Speed Dial Edit Option Select Preferences Select Speed Dial EditPress SD button Programmable Keys Select from Key 1 through Key Click on Operation Keypad Speed Dial Editing Speed Dial Keys Click on Operation Programmable Keys Editing a Speed Dial on a Programmable Key Click on Operation Keypad Speed Dial Do Not Disturb DND Key Configuring a DND Key Busy Lamp Field BLF Key Configuring a BLF Key Using the Aastra Web UI BLF/List Key Configuring a BLF/List Key Using the Aastra Web UI Contact your System Administrator for the BLF List URI Type field, select Auto call distribution Using the ACD Key XML Key Configuring an XML Key Accessing the XMLApplication Flash Key Configuring a Flash Key Sprecode Key Configuring a Sprecode Key Park/Pickup Keys Configuring Park/Pickup Keys Using the Park Call/Pickup Parked Call Feature Parking a CallPicking Up a Parked Call Last Call Return Key Configuring a Last Call Return Key Call Forward Key Configuring a Call Forward BLF/Xfer Key Requirements and Functionality BLF/Xfer Configuring a BLF/Xfer Key Using the Aastra Web UI Speeddial/Xfer Key Requirements and Functionality Speeddial/Xfer Configuring a Speeddial/Xfer Key Speeddial/Conf Configuring a Speeddial/Conf Key Directory Key Configuring a Directory Key Callers List Key Configuring a Callers List Key Redial Key Configuring a Redial Key Conference Key Configuring a Conference Key Transfer Key Configuring a Transfer Key Intercom Key Configuring an Intercom Key Using the Icom Key Services Key Using the Services Key Configuring a Services Key Phone Lock Key Configuring a Phone Lock Key Paging Key Configuring a Paging Key Select from Key 1 through Key Type field, select Paging Using the Paging Key Save Key Configuring a Save Key Delete Key Configuring a Delete Key None Key Setting a None Key Making Calls Dialing a NumberDial Making and Receiving Calls Using a Headset Using Handsfree SpeakerphoneUsing a Headset Volume Controls for the Headset Microphone Redial Accessing the Redial List Mute Deleting An Item from the Redial ListDelete All Items from the Redial List 555-1234 Receiving CallsAnswering an Incoming Call Sending an Incoming Call to Voicemail Automatic Hold When on HoldHandling Calls Placing a Call on Hold Direct Transfer Transferring CallsBlind Transfer Consultive Transfer Indication of Transferred Calls Transferring CallsTransferring an Existing Call to Another Existing Call Completing a Transfer to a Contact in Phone Directory Martha Gold François Dupont Leave Drop Using Local ConferencingConferencing Calls Local Conferencing Martha Gold Dial Martha Gold François Dupont DropCreating a Conference Call by Joining Two Existing Calls Using Centralized Conferencing Ending Calls Ending a Conference and Transferring Remaining PartiesJoining Additional Parties to Active Conferences Directory Managing Calls Accessing Your Directory Managing the DirectoryDirectory Empty Use Save to add Martha Gold 555-1234 To edit Adding a New Entry to the DirectoryEditing an Entry in the Directory Saved Directory Martha Gold Delete again to erase this item Deleting an Entry in the DirectoryDelete All Entries in the Directory Saving Entries to the Directory Downloading the Directory to Your PC Saving from the Callers ListSaving from the Redial List Click on Operation Directory Downloading the Directory Accessing the Callers List Callers ListIconDescription Callers List is Empty Editing Entries in the Callers ListDeleting An Entry in the Callers List Deleting All Entries in the Callers List Missed Calls Indicator Accessing and Clearing Missed CallsDownloading the Callers List to Your PC Download the Callers List DND Configuration DND and Call ForwardL1 John Smith DND On Tue Aug 20 255pm Click on Basic Settings Preferences General Configuring DND Using the Aastra Web UI Click on Basic Settings Account Configuration John Smith Using DND Modes via the IP Phone UIDND in Account Mode DND in Phone Mode Default Smith All On Done DND in Custom ModeApply Changes 0Cancel #Confirm John Smith All Off Call Forward Configuration Configuring Cfwd Using the Aastra Web UI 126 Using Cfwd via the IP Phone UI Cfwd in Account Mode Change Cfwd Number 5555 Change Cancel SetCfwd All Use to view Cfwd State Done Change NextSet Cfwd All Use To view No. Rings Change Done Next Set Cfwd NoAnswer Use to view Cfwd State Done Change Cfwd Number Cfwd in Phone Mode Cfwd Mode All Off DoneChange All OnJohn Smith Cfwd All Tue Aug 20 255pm Cfwd State Done Change Cfwd Number 5555 Cancel Set 133 Cfwd in Custom Mode Cfwd All Use to view Cfwd State Done Change Next Set 136 Additional Features Configuring Display of Dtmf DigitsDisplay Dtmf Digits Play Call Waiting Tone Configuring Call Waiting Tone Stuttered Dial Tone Configuring Stuttered Dial Tone XML Beep Support Configuring XML Beep Support Configuring Status Scroll Delay Status Scroll Delay Switch UI Focus to Ringing Line Call Hold Reminder During Active Calls Configuring Call Hold Reminder During Active Calls Call Hold Reminder on single hold Configuring Call Hold Reminder Call Waiting Tone Period Configuring Call Waiting Tone Period Phone Feature Preferred Line Behavior Preferred Line and Preferred Line Timeout 147 Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls Configuring Message Waiting Indicator Message Waiting Indicator Allow Barge Incoming Intercom Call FeaturesAuto-Answer/Play Warning Tone Microphone Mute Configuring Incoming Intercom Settings Group RTP Paging Configuring Group RTP Paging Keys States and LED Behavior Shared Call Appearance SCA Call Bridging Line Key Phone Behavior Other FeaturesStar Codes Line Keys and Idle Screens None BLF/Xfer Line Speeddial/Xfer Model M680i Expansion Module Using the Expansion Modules M680i Expansion ModulePress-and-Hold to Create a Speed Dial Key Troubleshooting Solutions Exclusions Limited WarrantyWarranty Repair Services After Warranty Service Repair Notice Limited Warranty Australia Only Limited Warranty Australia Only Appendix a Time Zone Codes Time Zone Name/Time Zone Code TableTime Zone Name Time Zone Code Appendix a Time Zone Codes MUT AKS Numerics Index Index Index Disclaimer