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Aastra Telecom 6865i manual Call Hold Reminder on single hold, Configuring Call Hold Reminder

Models: 6865i

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Additional Features

Call Hold Reminder (on single hold)

On the 6865i IP phone, you can enable or disable a feature that will start the reminder ring splash timer as soon as you put a call on hold (even when no other calls are active on the phone). When enabled, the phone initiates a reminder ring splash periodically for the single call on hold. When disabled, no reminder ring splash is audible.

You can enable or disable this feature using the Call Hold Reminder parameter in the Aastra Web UI.

Configuring Call Hold Reminder

Aastra Web UI

1.Click on Basic Settings > Preferences > General.

2.The Call Hold Reminder field is disabled by default. To enabled this field, check the box.

When this feature is enabled, the reminder ring splash timer starts as soon as you put a call on hold (even when no other calls are active on the phone). The phone initiates a reminder ring splash periodically for the single call on hold. When disabled, no reminder ring splash is audible.

3.Click Save Settings.

144	41-001523-00 REV00 – 04.2014

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Aastra Telecom 6865i manual Call Hold Reminder on single hold, Configuring Call Hold Reminder

Contents

Aastra Model 6865i SIP IP Phone Software License Agreement Content Content Content Content Documentation Phone Features WelcomeAbout This Guide Installation and Setup RequirementsIP Phone Keys Key PanelKey Description KeyDescriptionIP Phone Keys Keypad Keys Keypad Key DescriptionAastra Getting StartedPlugging in and Starting the Phone Initializing Network Contacting RedirectorDownloading Language Packs Updating Configuration Checking for new FirmwareChoose Server Server Name SkipSelect DoneIdle Screens L1 John Smith 9055550055 Tue Aug 20 255pmL1 John Smith Cfwd All Tue Aug 20 255pm Network Connected Incomplete Configuration No ServiceMethods for Customizing Your Phone Phone Options via the IP Phone UIOption Number Option Using the IP Phone UI Simplified Options ListUsing the Aastra Web UI Phone Options via the Aastra Web UIHeadings Descriptions StatusPhone Status Phone Status via IP Phone UISelect Phone Status IP&MAC Addresses Next Enter Finding Your Phone’s IP AddressPhone Status Next Enter IP Address Next EnterPhone Status via the Aastra Web UI SIP Account Status Status Condition DescriptionRing Tones and Tone Sets Configuration Method Valid Values Default ValueCustomizing Your Phone Ring TonesSelect Preferences Configuring Ring Tones and Tone SetsRing Tone Sets Select Ring ToneFor global configuration Click on Basic Settings Preferences Ring TonesContrast Level Setting the Contrast LevelDisplay BacklightEnabling/Disabling Live Dialpad Configuring Backlight OptionsLive Dialpad Select BacklightSelect Preferences Select Set Audio Select Audio Mode Audio ModeSetting Audio Mode Audio Mode Option DescriptionEnabling/Disabling Dhsg Headset Mic VolumeSetting Headset Mic Volume Select Preferences Select Set AudioSelect Preferences Select Time and Date Configuring Time and Time FormatTime and Date Select Time FormatSelect Preferences Select Time and Date Select Set Date Configuring Date and Date FormatConfiguring the Time Zone Select Date FormatConfiguring Daylight Savings Time Configuring Time ServersClick on Basic Settings Preferences Time and Date Setting Language Specifying the Language to UseClick on Basic Settings Preferences Language Settings Select Screen LanguageInput Language Keypad Input Alphabet TablesKey Uppercase Characters Lowercase Characters Customizing Your Phone Portuguese Configuring Language Input Using the IP Phone UI Select Preferences Select Language Select Input LanguageLatin 2 Character Set Select Password User PasswordSetting a User Password Click on Operation User PasswordResetting a User Password Click on Operation Phone LockPhone Lock Click on Operation Reset Click RestartRestarting Your Phone Select Restart PhoneLock the Phone? field, click Lock Locking/Unlocking a PhoneSelect Phone Lock Phone is locked911110 Emergency Dial PlanDefining an Emergency Dial Plan Emergency Number DescriptionLine Keys and Programmable Keys Multiple Line and Call Appearance KeysProgrammable Keys Key Function DescriptionPaging Programmable Keys Configuring a Line Key Using the Aastra Web UILine Key Expansion Module KeysCreating a Speed Dial Key Speed Dial PrefixKey 333 Cancel Save Line1 Change Cancel SaveSpeeddial Enter Number Creating a Speed Dial Using the Speed Dial Edit Option Select Preferences Select Speed Dial EditPress SD button Programmable Keys Click on Operation Keypad Speed Dial Select from Key 1 through KeyEditing Speed Dial Keys Editing a Speed Dial on a Programmable Key Click on Operation Programmable KeysClick on Operation Keypad Speed Dial Configuring a DND Key Do Not Disturb DND KeyConfiguring a BLF Key Using the Aastra Web UI Busy Lamp Field BLF KeyConfiguring a BLF/List Key Using the Aastra Web UI BLF/List KeyContact your System Administrator for the BLF List URI Type field, select Auto call distribution Using the ACD Key XML Key Configuring an XML Key Accessing the XMLApplication Configuring a Flash Key Flash KeyConfiguring a Sprecode Key Sprecode KeyConfiguring Park/Pickup Keys Park/Pickup KeysUsing the Park Call/Pickup Parked Call Feature Parking a CallPicking Up a Parked Call Configuring a Last Call Return Key Last Call Return KeyConfiguring a Call Forward Call Forward KeyBLF/Xfer BLF/Xfer Key Requirements and FunctionalityConfiguring a BLF/Xfer Key Using the Aastra Web UI Speeddial/Xfer Speeddial/Xfer Key Requirements and FunctionalityConfiguring a Speeddial/Xfer Key Speeddial/Conf Configuring a Speeddial/Conf Key Directory Key Configuring a Directory Key Callers List Key Configuring a Callers List Key Redial Key Configuring a Redial Key Conference Key Configuring a Conference Key Transfer Key Configuring a Transfer Key Configuring an Intercom Key Intercom KeyUsing the Icom Key Services Key Configuring a Services Key Using the Services KeyConfiguring a Phone Lock Key Phone Lock KeyConfiguring a Paging Key Paging KeyUsing the Paging Key Select from Key 1 through Key Type field, select PagingSave Key Configuring a Save Key Delete Key Configuring a Delete Key Setting a None Key None KeyMaking Calls Dialing a NumberDial Volume Controls for the Headset Microphone Using Handsfree SpeakerphoneUsing a Headset Making and Receiving Calls Using a HeadsetAccessing the Redial List RedialMute Deleting An Item from the Redial ListDelete All Items from the Redial List Sending an Incoming Call to Voicemail Receiving CallsAnswering an Incoming Call 555-1234Placing a Call on Hold When on HoldHandling Calls Automatic HoldConsultive Transfer Transferring CallsBlind Transfer Direct TransferCompleting a Transfer to a Contact in Phone Directory Transferring CallsTransferring an Existing Call to Another Existing Call Indication of Transferred CallsLocal Conferencing Using Local ConferencingConferencing Calls Martha Gold François Dupont Leave DropMartha Gold Dial Martha Gold François Dupont DropCreating a Conference Call by Joining Two Existing Calls Using Centralized Conferencing Ending Calls Ending a Conference and Transferring Remaining PartiesJoining Additional Parties to Active Conferences Managing Calls DirectoryAccessing Your Directory Managing the DirectoryDirectory Empty Use Save to add Saved Directory Martha Gold Adding a New Entry to the DirectoryEditing an Entry in the Directory Martha Gold 555-1234 To editSaving Entries to the Directory Deleting an Entry in the DirectoryDelete All Entries in the Directory Delete again to erase this itemDownloading the Directory to Your PC Saving from the Callers ListSaving from the Redial List Downloading the Directory Click on Operation DirectoryAccessing the Callers List Callers ListIconDescription Deleting All Entries in the Callers List Editing Entries in the Callers ListDeleting An Entry in the Callers List Callers List is EmptyMissed Calls Indicator Accessing and Clearing Missed CallsDownloading the Callers List to Your PC Download the Callers List DND Configuration DND and Call ForwardL1 John Smith DND On Tue Aug 20 255pm Configuring DND Using the Aastra Web UI Click on Basic Settings Preferences GeneralClick on Basic Settings Account Configuration DND in Phone Mode Default Using DND Modes via the IP Phone UIDND in Account Mode John SmithJohn Smith All Off DND in Custom ModeApply Changes 0Cancel #Confirm Smith All On DoneCall Forward Configuration Configuring Cfwd Using the Aastra Web UI 126 Using Cfwd via the IP Phone UI Cfwd in Account Mode Cfwd All Use To view Change Cancel SetCfwd All Use to view Cfwd State Done Change NextSet Change Cfwd Number 5555Cfwd NoAnswer Use to view Cfwd State Done Change Cfwd Number No. Rings Change Done Next SetCfwd in Phone Mode Cfwd Mode All Off DoneChange All OnJohn Smith Cfwd All Tue Aug 20 255pm Cfwd State Done Change Cfwd Number 5555 Cancel Set 133 Cfwd in Custom Mode Cfwd All Use to view Cfwd State Done Change Next Set 136 Additional Features Configuring Display of Dtmf DigitsDisplay Dtmf Digits Configuring Call Waiting Tone Play Call Waiting ToneConfiguring Stuttered Dial Tone Stuttered Dial ToneConfiguring XML Beep Support XML Beep SupportStatus Scroll Delay Configuring Status Scroll DelaySwitch UI Focus to Ringing Line Configuring Call Hold Reminder During Active Calls Call Hold Reminder During Active CallsConfiguring Call Hold Reminder Call Hold Reminder on single holdConfiguring Call Waiting Tone Period Call Waiting Tone PeriodPreferred Line and Preferred Line Timeout Phone Feature Preferred Line Behavior147 Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming CallsMessage Waiting Indicator Configuring Message Waiting IndicatorMicrophone Mute Incoming Intercom Call FeaturesAuto-Answer/Play Warning Tone Allow BargeConfiguring Incoming Intercom Settings Configuring Group RTP Paging Group RTP PagingShared Call Appearance SCA Call Bridging Keys States and LED BehaviorLine Keys and Idle Screens Other FeaturesStar Codes Line Key Phone BehaviorModel M680i Expansion Module None BLF/Xfer Line Speeddial/XferUsing the Expansion Modules M680i Expansion ModulePress-and-Hold to Create a Speed Dial Key Troubleshooting Solutions After Warranty Service Limited WarrantyWarranty Repair Services ExclusionsLimited Warranty Australia Only Repair NoticeLimited Warranty Australia Only Appendix a Time Zone Codes Time Zone Name/Time Zone Code TableTime Zone Name Time Zone Code Appendix a Time Zone Codes MUT AKS Index NumericsIndex Index Disclaimer