Choose Server Server Name SkipSelect, Done | Aastra Telecom 6865i

Getting Started

If appropriate servers are found they are listed for you to select from by scrolling down to view the complete list. (Press 3Skip to continue without selecting a server.).

1 Choose Server

<Server Name>

SkipSelect

The 6865i phone then checks settings and looks for new configuration and firmware updates from a server. If a new update is found, the phone displays the message Updating Configuration. This may take a few moments while the phone downloads the latest updates.

Updating

configuration

Checking for new

firmware

Note:

New updates to your phone can be automatically scheduled from the server. This is set up on the phone system by your System Administrator and should be scheduled during non-business hours or slow call periods.

Important!

Do not unplug or remove power to the phone while it is checking or installing firmware and configuration information.

If language packs were loaded to your phone by your System Administrator, the following screen displays during startup.

Downloading

Language Packs

When the configuration update is complete, the phone displays the following screens:

Network

DSP

SIP

Done

8	41-001523-00 REV00 – 04.2014

Image 14

Aastra Telecom 6865i manual Choose Server Server Name SkipSelect, Updating Configuration Checking for new Firmware, Done

Contents

Aastra Model 6865i SIP IP Phone Software License Agreement Content Content Content Content About This Guide Documentation Phone FeaturesWelcome Installation and Setup Requirements IP Phone Keys Key Panel Key Description KeyDescription IP Phone Keys Keypad Keys Keypad Key Description Aastra Getting StartedPlugging in and Starting the Phone Initializing Network Contacting Redirector Downloading Language Packs Updating Configuration Checking for new FirmwareChoose Server Server Name SkipSelect Done L1 John Smith Cfwd All Tue Aug 20 255pm Network Connected Idle ScreensL1 John Smith 9055550055 Tue Aug 20 255pm Incomplete Configuration No Service Option Number Option Methods for Customizing Your PhonePhone Options via the IP Phone UI Using the IP Phone UI Simplified Options List Using the Aastra Web UI Phone Options via the Aastra Web UI Headings Descriptions Status Select Phone Status Phone StatusPhone Status via IP Phone UI IP&MAC Addresses Next Enter Finding Your Phone’s IP AddressPhone Status Next Enter IP Address Next Enter Phone Status via the Aastra Web UI SIP Account Status Status Condition Description Ring Tones and Tone Sets Configuration Method Valid Values Default ValueCustomizing Your Phone Ring Tones Select Preferences Configuring Ring Tones and Tone SetsRing Tone Sets Select Ring Tone For global configuration Click on Basic Settings Preferences Ring Tones Contrast Level Setting the Contrast LevelDisplay Backlight Enabling/Disabling Live Dialpad Configuring Backlight OptionsLive Dialpad Select Backlight Select Preferences Select Set Audio Select Audio Mode Audio ModeSetting Audio Mode Audio Mode Option Description Enabling/Disabling Dhsg Headset Mic VolumeSetting Headset Mic Volume Select Preferences Select Set Audio Select Preferences Select Time and Date Configuring Time and Time FormatTime and Date Select Time Format Select Preferences Select Time and Date Select Set Date Configuring Date and Date FormatConfiguring the Time Zone Select Date Format Configuring Daylight Savings Time Configuring Time Servers Click on Basic Settings Preferences Time and Date Setting Language Specifying the Language to Use Click on Basic Settings Preferences Language Settings Select Screen Language Key Uppercase Characters Lowercase Characters Input LanguageKeypad Input Alphabet Tables Customizing Your Phone Portuguese Configuring Language Input Using the IP Phone UI Select Preferences Select Language Select Input Language Latin 2 Character Set Select Password User PasswordSetting a User Password Click on Operation User Password Resetting a User Password Click on Operation Phone Lock Phone Lock Click on Operation Reset Click RestartRestarting Your Phone Select Restart Phone Lock the Phone? field, click Lock Locking/Unlocking a PhoneSelect Phone Lock Phone is locked 911110 Emergency Dial PlanDefining an Emergency Dial Plan Emergency Number Description Line Keys and Programmable Keys Multiple Line and Call Appearance Keys Programmable Keys Key Function Description Paging Programmable Keys Configuring a Line Key Using the Aastra Web UILine Key Expansion Module Keys Key Creating a Speed Dial KeySpeed Dial Prefix Speeddial Enter Number 333 Cancel SaveLine1 Change Cancel Save Press SD button Creating a Speed Dial Using the Speed Dial Edit OptionSelect Preferences Select Speed Dial Edit Programmable Keys Click on Operation Keypad Speed Dial Select from Key 1 through Key Editing Speed Dial Keys Editing a Speed Dial on a Programmable Key Click on Operation Programmable Keys Click on Operation Keypad Speed Dial Configuring a DND Key Do Not Disturb DND Key Configuring a BLF Key Using the Aastra Web UI Busy Lamp Field BLF Key Configuring a BLF/List Key Using the Aastra Web UI BLF/List Key Contact your System Administrator for the BLF List URI Type field, select Auto call distribution Using the ACD Key XML Key Configuring an XML Key Accessing the XMLApplication Configuring a Flash Key Flash Key Configuring a Sprecode Key Sprecode Key Configuring Park/Pickup Keys Park/Pickup Keys Picking Up a Parked Call Using the Park Call/Pickup Parked Call FeatureParking a Call Configuring a Last Call Return Key Last Call Return Key Configuring a Call Forward Call Forward Key BLF/Xfer BLF/Xfer Key Requirements and Functionality Configuring a BLF/Xfer Key Using the Aastra Web UI Speeddial/Xfer Speeddial/Xfer Key Requirements and Functionality Configuring a Speeddial/Xfer Key Speeddial/Conf Configuring a Speeddial/Conf Key Directory Key Configuring a Directory Key Callers List Key Configuring a Callers List Key Redial Key Configuring a Redial Key Conference Key Configuring a Conference Key Transfer Key Configuring a Transfer Key Configuring an Intercom Key Intercom Key Using the Icom Key Services Key Configuring a Services Key Using the Services Key Configuring a Phone Lock Key Phone Lock Key Configuring a Paging Key Paging Key Using the Paging Key Select from Key 1 through Key Type field, select Paging Save Key Configuring a Save Key Delete Key Configuring a Delete Key Setting a None Key None Key Dial Making CallsDialing a Number Volume Controls for the Headset Microphone Using Handsfree SpeakerphoneUsing a Headset Making and Receiving Calls Using a Headset Accessing the Redial List Redial Delete All Items from the Redial List MuteDeleting An Item from the Redial List Sending an Incoming Call to Voicemail Receiving CallsAnswering an Incoming Call 555-1234 Placing a Call on Hold When on HoldHandling Calls Automatic Hold Consultive Transfer Transferring CallsBlind Transfer Direct Transfer Completing a Transfer to a Contact in Phone Directory Transferring CallsTransferring an Existing Call to Another Existing Call Indication of Transferred Calls Local Conferencing Using Local ConferencingConferencing Calls Martha Gold François Dupont Leave Drop Creating a Conference Call by Joining Two Existing Calls Martha Gold DialMartha Gold François Dupont Drop Using Centralized Conferencing Joining Additional Parties to Active Conferences Ending CallsEnding a Conference and Transferring Remaining Parties Managing Calls Directory Directory Empty Use Save to add Accessing Your DirectoryManaging the Directory Saved Directory Martha Gold Adding a New Entry to the DirectoryEditing an Entry in the Directory Martha Gold 555-1234 To edit Saving Entries to the Directory Deleting an Entry in the DirectoryDelete All Entries in the Directory Delete again to erase this item Saving from the Redial List Downloading the Directory to Your PCSaving from the Callers List Downloading the Directory Click on Operation Directory IconDescription Accessing the Callers ListCallers List Deleting All Entries in the Callers List Editing Entries in the Callers ListDeleting An Entry in the Callers List Callers List is Empty Downloading the Callers List to Your PC Missed Calls IndicatorAccessing and Clearing Missed Calls Download the Callers List L1 John Smith DND On Tue Aug 20 255pm DND ConfigurationDND and Call Forward Configuring DND Using the Aastra Web UI Click on Basic Settings Preferences General Click on Basic Settings Account Configuration DND in Phone Mode Default Using DND Modes via the IP Phone UIDND in Account Mode John Smith John Smith All Off DND in Custom ModeApply Changes 0Cancel #Confirm Smith All On Done Call Forward Configuration Configuring Cfwd Using the Aastra Web UI 126 Using Cfwd via the IP Phone UI Cfwd in Account Mode Cfwd All Use To view Change Cancel SetCfwd All Use to view Cfwd State Done Change NextSet Change Cfwd Number 5555 Cfwd NoAnswer Use to view Cfwd State Done Change Cfwd Number No. Rings Change Done Next Set John Smith Cfwd All Tue Aug 20 255pm Cfwd in Phone ModeCfwd Mode All Off DoneChange All On Cfwd State Done Change Cfwd Number 5555 Cancel Set 133 Cfwd in Custom Mode Cfwd All Use to view Cfwd State Done Change Next Set 136 Display Dtmf Digits Additional FeaturesConfiguring Display of Dtmf Digits Configuring Call Waiting Tone Play Call Waiting Tone Configuring Stuttered Dial Tone Stuttered Dial Tone Configuring XML Beep Support XML Beep Support Status Scroll Delay Configuring Status Scroll Delay Switch UI Focus to Ringing Line Configuring Call Hold Reminder During Active Calls Call Hold Reminder During Active Calls Configuring Call Hold Reminder Call Hold Reminder on single hold Configuring Call Waiting Tone Period Call Waiting Tone Period Preferred Line and Preferred Line Timeout Phone Feature Preferred Line Behavior 147 Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls Message Waiting Indicator Configuring Message Waiting Indicator Microphone Mute Incoming Intercom Call FeaturesAuto-Answer/Play Warning Tone Allow Barge Configuring Incoming Intercom Settings Configuring Group RTP Paging Group RTP Paging Shared Call Appearance SCA Call Bridging Keys States and LED Behavior Line Keys and Idle Screens Other FeaturesStar Codes Line Key Phone Behavior Model M680i Expansion Module None BLF/Xfer Line Speeddial/Xfer Press-and-Hold to Create a Speed Dial Key Using the Expansion ModulesM680i Expansion Module Troubleshooting Solutions After Warranty Service Limited WarrantyWarranty Repair Services Exclusions Limited Warranty Australia Only Repair Notice Limited Warranty Australia Only Time Zone Name Time Zone Code Appendix a Time Zone CodesTime Zone Name/Time Zone Code Table Appendix a Time Zone Codes MUT AKS Index Numerics Index Index Disclaimer