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Aastra Telecom 6865i manual Cfwd in Account Mode

Models: 6865i

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Managing Calls

CFWD in Account Mode

IP Phone UI

1.Use the 3 and 4 navigation keys to scroll through each account.

L1	John Smith	L2	J. Smith
	CFWD All		CFWD Busy
	Tue Aug 20 2:55pm		Tue Aug 20 2:55pm

In the above example, account 1 has CFWD All enabled and account 2 has CFWD Busy enabled.

2.Press the programmed Call Forward key. The Call Forward Mode screen displays. Use the 2 and 5navigation keys to scroll through each state type.

Indicates	Cfwd Mode
CFWD Enabled	1. All
	Done		Change
Indicates

	Cfwd Mode
no CFWD			!
phone number	2. Busy
configured	Done		Change


Indicates	Cfwd Mode			X
CFWD Disabled	3. No Answer
	Done		Change

Cfwd Mode

4. All Off

Done Change

Cfwd Mode

5. All On

Done Change

In the above example, CFWD All is enabled as indicated by a check mark (), CFWD Busy is enabled but no call forward phone number configured as indicated by a !, and CFWD No Answer is disabled, as indicated by an X.

3.Select a state for the account(s) in focus using the 2 and 5 navigation keys. You can enable/disable any or all of the following states for an account:

•All: Forwards all incoming calls for the respective account to the specified number.

•Busy: Forwards incoming calls to a specified number if DND has been enabled for that account OR if the account is currently engaged in another call.

•No Answer: Forwards incoming calls to a specified number if the call has not been answered for the specified number of rings.

Note:

If CFWD All, CFWD Busy, and CFWD No Answer are all enabled (and/or if the account has DND enabled), the CFWD All settings take precedence over CFWD Busy and CFWD No Answer.

You can also use the following keys if required:

•All Off: Disables all CFWD states for the current account in focus

•All On: Enables all CFWD states for the current account in focus

128	41-001523-00 REV00 – 04.2014

Image 134

Aastra Telecom 6865i manual Cfwd in Account Mode

Contents

Aastra Model 6865i SIP IP Phone Software License Agreement Content Content Content Content About This Guide Documentation Phone FeaturesWelcome Installation and Setup RequirementsIP Phone Keys Key PanelKey Description KeyDescriptionIP Phone Keys Keypad Keys Keypad Key DescriptionAastra Getting StartedPlugging in and Starting the Phone Initializing Network Contacting RedirectorDownloading Language Packs Updating Configuration Checking for new FirmwareChoose Server Server Name SkipSelect DoneL1 John Smith Cfwd All Tue Aug 20 255pm Network Connected Idle ScreensL1 John Smith 9055550055 Tue Aug 20 255pm Incomplete Configuration No ServiceOption Number Option Methods for Customizing Your PhonePhone Options via the IP Phone UI Using the IP Phone UI Simplified Options ListUsing the Aastra Web UI Phone Options via the Aastra Web UIHeadings Descriptions StatusSelect Phone Status Phone StatusPhone Status via IP Phone UI IP&MAC Addresses Next Enter Finding Your Phone’s IP AddressPhone Status Next Enter IP Address Next EnterPhone Status via the Aastra Web UI SIP Account Status Status Condition DescriptionRing Tones and Tone Sets Configuration Method Valid Values Default ValueCustomizing Your Phone Ring TonesSelect Preferences Configuring Ring Tones and Tone SetsRing Tone Sets Select Ring ToneFor global configuration Click on Basic Settings Preferences Ring TonesContrast Level Setting the Contrast LevelDisplay BacklightEnabling/Disabling Live Dialpad Configuring Backlight OptionsLive Dialpad Select BacklightSelect Preferences Select Set Audio Select Audio Mode Audio ModeSetting Audio Mode Audio Mode Option DescriptionEnabling/Disabling Dhsg Headset Mic VolumeSetting Headset Mic Volume Select Preferences Select Set AudioSelect Preferences Select Time and Date Configuring Time and Time FormatTime and Date Select Time FormatSelect Preferences Select Time and Date Select Set Date Configuring Date and Date FormatConfiguring the Time Zone Select Date FormatConfiguring Daylight Savings Time Configuring Time ServersClick on Basic Settings Preferences Time and Date Setting Language Specifying the Language to UseClick on Basic Settings Preferences Language Settings Select Screen LanguageKey Uppercase Characters Lowercase Characters Input LanguageKeypad Input Alphabet Tables Customizing Your Phone Portuguese Configuring Language Input Using the IP Phone UI Select Preferences Select Language Select Input LanguageLatin 2 Character Set Select Password User PasswordSetting a User Password Click on Operation User PasswordResetting a User Password Click on Operation Phone LockPhone Lock Click on Operation Reset Click RestartRestarting Your Phone Select Restart PhoneLock the Phone? field, click Lock Locking/Unlocking a PhoneSelect Phone Lock Phone is locked911110 Emergency Dial PlanDefining an Emergency Dial Plan Emergency Number DescriptionLine Keys and Programmable Keys Multiple Line and Call Appearance KeysProgrammable Keys Key Function DescriptionPaging Programmable Keys Configuring a Line Key Using the Aastra Web UILine Key Expansion Module KeysKey Creating a Speed Dial KeySpeed Dial Prefix Speeddial Enter Number 333 Cancel SaveLine1 Change Cancel Save Press SD button Creating a Speed Dial Using the Speed Dial Edit OptionSelect Preferences Select Speed Dial Edit Programmable Keys Click on Operation Keypad Speed Dial Select from Key 1 through KeyEditing Speed Dial Keys Editing a Speed Dial on a Programmable Key Click on Operation Programmable KeysClick on Operation Keypad Speed Dial Configuring a DND Key Do Not Disturb DND KeyConfiguring a BLF Key Using the Aastra Web UI Busy Lamp Field BLF KeyConfiguring a BLF/List Key Using the Aastra Web UI BLF/List KeyContact your System Administrator for the BLF List URI Type field, select Auto call distribution Using the ACD Key XML Key Configuring an XML Key Accessing the XMLApplication Configuring a Flash Key Flash KeyConfiguring a Sprecode Key Sprecode KeyConfiguring Park/Pickup Keys Park/Pickup KeysPicking Up a Parked Call Using the Park Call/Pickup Parked Call FeatureParking a Call Configuring a Last Call Return Key Last Call Return KeyConfiguring a Call Forward Call Forward KeyBLF/Xfer BLF/Xfer Key Requirements and FunctionalityConfiguring a BLF/Xfer Key Using the Aastra Web UI Speeddial/Xfer Speeddial/Xfer Key Requirements and FunctionalityConfiguring a Speeddial/Xfer Key Speeddial/Conf Configuring a Speeddial/Conf Key Directory Key Configuring a Directory Key Callers List Key Configuring a Callers List Key Redial Key Configuring a Redial Key Conference Key Configuring a Conference Key Transfer Key Configuring a Transfer Key Configuring an Intercom Key Intercom KeyUsing the Icom Key Services Key Configuring a Services Key Using the Services KeyConfiguring a Phone Lock Key Phone Lock KeyConfiguring a Paging Key Paging KeyUsing the Paging Key Select from Key 1 through Key Type field, select PagingSave Key Configuring a Save Key Delete Key Configuring a Delete Key Setting a None Key None KeyDial Making CallsDialing a Number Volume Controls for the Headset Microphone Using Handsfree SpeakerphoneUsing a Headset Making and Receiving Calls Using a HeadsetAccessing the Redial List RedialDelete All Items from the Redial List MuteDeleting An Item from the Redial List Sending an Incoming Call to Voicemail Receiving CallsAnswering an Incoming Call 555-1234Placing a Call on Hold When on HoldHandling Calls Automatic HoldConsultive Transfer Transferring CallsBlind Transfer Direct TransferCompleting a Transfer to a Contact in Phone Directory Transferring CallsTransferring an Existing Call to Another Existing Call Indication of Transferred CallsLocal Conferencing Using Local ConferencingConferencing Calls Martha Gold François Dupont Leave DropCreating a Conference Call by Joining Two Existing Calls Martha Gold DialMartha Gold François Dupont Drop Using Centralized Conferencing Joining Additional Parties to Active Conferences Ending CallsEnding a Conference and Transferring Remaining Parties Managing Calls DirectoryDirectory Empty Use Save to add Accessing Your DirectoryManaging the Directory Saved Directory Martha Gold Adding a New Entry to the DirectoryEditing an Entry in the Directory Martha Gold 555-1234 To editSaving Entries to the Directory Deleting an Entry in the DirectoryDelete All Entries in the Directory Delete again to erase this itemSaving from the Redial List Downloading the Directory to Your PCSaving from the Callers List Downloading the Directory Click on Operation DirectoryIconDescription Accessing the Callers ListCallers List Deleting All Entries in the Callers List Editing Entries in the Callers ListDeleting An Entry in the Callers List Callers List is EmptyDownloading the Callers List to Your PC Missed Calls IndicatorAccessing and Clearing Missed Calls Download the Callers List L1 John Smith DND On Tue Aug 20 255pm DND ConfigurationDND and Call Forward Configuring DND Using the Aastra Web UI Click on Basic Settings Preferences GeneralClick on Basic Settings Account Configuration DND in Phone Mode Default Using DND Modes via the IP Phone UIDND in Account Mode John SmithJohn Smith All Off DND in Custom ModeApply Changes 0Cancel #Confirm Smith All On DoneCall Forward Configuration Configuring Cfwd Using the Aastra Web UI 126 Using Cfwd via the IP Phone UI Cfwd in Account Mode Cfwd All Use To view Change Cancel SetCfwd All Use to view Cfwd State Done Change NextSet Change Cfwd Number 5555Cfwd NoAnswer Use to view Cfwd State Done Change Cfwd Number No. Rings Change Done Next SetJohn Smith Cfwd All Tue Aug 20 255pm Cfwd in Phone ModeCfwd Mode All Off DoneChange All On Cfwd State Done Change Cfwd Number 5555 Cancel Set 133 Cfwd in Custom Mode Cfwd All Use to view Cfwd State Done Change Next Set 136 Display Dtmf Digits Additional FeaturesConfiguring Display of Dtmf Digits Configuring Call Waiting Tone Play Call Waiting ToneConfiguring Stuttered Dial Tone Stuttered Dial ToneConfiguring XML Beep Support XML Beep SupportStatus Scroll Delay Configuring Status Scroll DelaySwitch UI Focus to Ringing Line Configuring Call Hold Reminder During Active Calls Call Hold Reminder During Active CallsConfiguring Call Hold Reminder Call Hold Reminder on single holdConfiguring Call Waiting Tone Period Call Waiting Tone PeriodPreferred Line and Preferred Line Timeout Phone Feature Preferred Line Behavior147 Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming CallsMessage Waiting Indicator Configuring Message Waiting IndicatorMicrophone Mute Incoming Intercom Call FeaturesAuto-Answer/Play Warning Tone Allow BargeConfiguring Incoming Intercom Settings Configuring Group RTP Paging Group RTP PagingShared Call Appearance SCA Call Bridging Keys States and LED BehaviorLine Keys and Idle Screens Other FeaturesStar Codes Line Key Phone BehaviorModel M680i Expansion Module None BLF/Xfer Line Speeddial/XferPress-and-Hold to Create a Speed Dial Key Using the Expansion ModulesM680i Expansion Module Troubleshooting Solutions After Warranty Service Limited WarrantyWarranty Repair Services ExclusionsLimited Warranty Australia Only Repair NoticeLimited Warranty Australia Only Time Zone Name Time Zone Code Appendix a Time Zone CodesTime Zone Name/Time Zone Code Table Appendix a Time Zone Codes MUT AKS Index NumericsIndex Index Disclaimer