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Aastra Telecom 6865i manual Star Codes, Other Features, Line Keys and Idle Screens

Models: 6865i

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Additional Features

Line Keys and Idle Screens

State	Line LED for Local	Caller ID for Remote	Line LED for Remote	Caller ID for Remote
Idle	Off	N/A	Off	N/A

Seized	Solid Green	None	Solid Red	None
Progressing (outgoing call)	Solid Green	Called Party	Solid Red	None

Alerting (incoming call)	Flashing Red	N/A	N/A	N/A
Active	Solid Green	Far-end	Solid Red	Far-end

Held	Slow Flashing Green	Far-end	Slow Flashing Red	Far-end
Hold private	Slow Flashing Green	Far-end	Solid Red	Far-end

Bridge-active	Solid Green	Far-end	Solid Red	Far-end
Bridge-held	Slow Flashing Green	Far-end	Solid Red	Far-end

Line Key Phone Behavior

State	Local Line Key Pressed	Remote Line Key Pressed
Idle	N/A	Attempt to seize the line

Seized	Hang up	Ignore
Progressing	Hang up	Ignore

Alerting	Answer	N/A
Active	Hold	Bridge

Held	Retrieve	Bridge
Hold private	Retrieve	Ignore

Bridge-active	Hold	Bridge
Bridge-held	Retrieve	Bridge

Star Codes

All of the main call handling and extension management features using star codes can be set on your phone by your Administrator. Contact your System Administrator for more information.

If these have not been set up, you can dial any star code commands on the 6865i phone the same way you would on a regular telephone.

Other Features

A multitude of other features are available depending on whether or not your System Administrator has configured them for use. Contact your System Administrator for feature availability and usage information.

154	41-001523-00 REV00 – 04.2014

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Aastra Telecom 6865i manual Star Codes, Other Features, Line Keys and Idle Screens, Line Key Phone Behavior

Contents

Aastra Model 6865i SIP IP Phone Software License Agreement Content Content Content Content Welcome Documentation Phone FeaturesAbout This Guide Installation and Setup RequirementsIP Phone Keys Key PanelKey Description KeyDescriptionIP Phone Keys Keypad Keys Keypad Key DescriptionGetting Started Plugging in and Starting the PhoneAastra Initializing Network Contacting RedirectorUpdating Configuration Checking for new Firmware Choose Server Server Name SkipSelectDownloading Language Packs DoneL1 John Smith 9055550055 Tue Aug 20 255pm Idle ScreensL1 John Smith Cfwd All Tue Aug 20 255pm Network Connected Incomplete Configuration No ServicePhone Options via the IP Phone UI Methods for Customizing Your PhoneOption Number Option Using the IP Phone UI Simplified Options ListUsing the Aastra Web UI Phone Options via the Aastra Web UIHeadings Descriptions StatusPhone Status via IP Phone UI Phone StatusSelect Phone Status Finding Your Phone’s IP Address Phone Status Next EnterIP&MAC Addresses Next Enter IP Address Next EnterPhone Status via the Aastra Web UI SIP Account Status Status Condition DescriptionConfiguration Method Valid Values Default Value Customizing Your PhoneRing Tones and Tone Sets Ring TonesConfiguring Ring Tones and Tone Sets Ring Tone SetsSelect Preferences Select Ring ToneFor global configuration Click on Basic Settings Preferences Ring TonesSetting the Contrast Level DisplayContrast Level BacklightConfiguring Backlight Options Live DialpadEnabling/Disabling Live Dialpad Select BacklightAudio Mode Setting Audio ModeSelect Preferences Select Set Audio Select Audio Mode Audio Mode Option DescriptionHeadset Mic Volume Setting Headset Mic VolumeEnabling/Disabling Dhsg Select Preferences Select Set AudioConfiguring Time and Time Format Time and DateSelect Preferences Select Time and Date Select Time FormatConfiguring Date and Date Format Configuring the Time ZoneSelect Preferences Select Time and Date Select Set Date Select Date FormatConfiguring Daylight Savings Time Configuring Time ServersClick on Basic Settings Preferences Time and Date Setting Language Specifying the Language to UseClick on Basic Settings Preferences Language Settings Select Screen LanguageKeypad Input Alphabet Tables Input LanguageKey Uppercase Characters Lowercase Characters Customizing Your Phone Portuguese Configuring Language Input Using the IP Phone UI Select Preferences Select Language Select Input LanguageLatin 2 Character Set User Password Setting a User PasswordSelect Password Click on Operation User PasswordResetting a User Password Click on Operation Phone LockClick on Operation Reset Click Restart Restarting Your PhonePhone Lock Select Restart PhoneLocking/Unlocking a Phone Select Phone LockLock the Phone? field, click Lock Phone is lockedEmergency Dial Plan Defining an Emergency Dial Plan911110 Emergency Number DescriptionLine Keys and Programmable Keys Multiple Line and Call Appearance KeysProgrammable Keys Key Function DescriptionPaging Configuring a Line Key Using the Aastra Web UI Line KeyProgrammable Keys Expansion Module KeysSpeed Dial Prefix Creating a Speed Dial KeyKey Line1 Change Cancel Save 333 Cancel SaveSpeeddial Enter Number Select Preferences Select Speed Dial Edit Creating a Speed Dial Using the Speed Dial Edit OptionPress SD button Programmable Keys Click on Operation Keypad Speed Dial Select from Key 1 through KeyEditing Speed Dial Keys Editing a Speed Dial on a Programmable Key Click on Operation Programmable KeysClick on Operation Keypad Speed Dial Configuring a DND Key Do Not Disturb DND KeyConfiguring a BLF Key Using the Aastra Web UI Busy Lamp Field BLF KeyConfiguring a BLF/List Key Using the Aastra Web UI BLF/List KeyContact your System Administrator for the BLF List URI Type field, select Auto call distribution Using the ACD Key XML Key Configuring an XML Key Accessing the XMLApplication Configuring a Flash Key Flash KeyConfiguring a Sprecode Key Sprecode KeyConfiguring Park/Pickup Keys Park/Pickup KeysParking a Call Using the Park Call/Pickup Parked Call FeaturePicking Up a Parked Call Configuring a Last Call Return Key Last Call Return KeyConfiguring a Call Forward Call Forward KeyBLF/Xfer BLF/Xfer Key Requirements and FunctionalityConfiguring a BLF/Xfer Key Using the Aastra Web UI Speeddial/Xfer Speeddial/Xfer Key Requirements and FunctionalityConfiguring a Speeddial/Xfer Key Speeddial/Conf Configuring a Speeddial/Conf Key Directory Key Configuring a Directory Key Callers List Key Configuring a Callers List Key Redial Key Configuring a Redial Key Conference Key Configuring a Conference Key Transfer Key Configuring a Transfer Key Configuring an Intercom Key Intercom KeyUsing the Icom Key Services Key Configuring a Services Key Using the Services KeyConfiguring a Phone Lock Key Phone Lock KeyConfiguring a Paging Key Paging KeyUsing the Paging Key Select from Key 1 through Key Type field, select PagingSave Key Configuring a Save Key Delete Key Configuring a Delete Key Setting a None Key None KeyDialing a Number Making CallsDial Using Handsfree Speakerphone Using a HeadsetVolume Controls for the Headset Microphone Making and Receiving Calls Using a HeadsetAccessing the Redial List RedialDeleting An Item from the Redial List MuteDelete All Items from the Redial List Receiving Calls Answering an Incoming CallSending an Incoming Call to Voicemail 555-1234When on Hold Handling CallsPlacing a Call on Hold Automatic HoldTransferring Calls Blind TransferConsultive Transfer Direct TransferTransferring Calls Transferring an Existing Call to Another Existing CallCompleting a Transfer to a Contact in Phone Directory Indication of Transferred CallsUsing Local Conferencing Conferencing CallsLocal Conferencing Martha Gold François Dupont Leave DropMartha Gold François Dupont Drop Martha Gold DialCreating a Conference Call by Joining Two Existing Calls Using Centralized Conferencing Ending a Conference and Transferring Remaining Parties Ending CallsJoining Additional Parties to Active Conferences Managing Calls DirectoryManaging the Directory Accessing Your DirectoryDirectory Empty Use Save to add Adding a New Entry to the Directory Editing an Entry in the DirectorySaved Directory Martha Gold Martha Gold 555-1234 To editDeleting an Entry in the Directory Delete All Entries in the DirectorySaving Entries to the Directory Delete again to erase this itemSaving from the Callers List Downloading the Directory to Your PCSaving from the Redial List Downloading the Directory Click on Operation DirectoryCallers List Accessing the Callers ListIconDescription Editing Entries in the Callers List Deleting An Entry in the Callers ListDeleting All Entries in the Callers List Callers List is EmptyAccessing and Clearing Missed Calls Missed Calls IndicatorDownloading the Callers List to Your PC Download the Callers List DND and Call Forward DND ConfigurationL1 John Smith DND On Tue Aug 20 255pm Configuring DND Using the Aastra Web UI Click on Basic Settings Preferences GeneralClick on Basic Settings Account Configuration Using DND Modes via the IP Phone UI DND in Account ModeDND in Phone Mode Default John SmithDND in Custom Mode Apply Changes 0Cancel #ConfirmJohn Smith All Off Smith All On DoneCall Forward Configuration Configuring Cfwd Using the Aastra Web UI 126 Using Cfwd via the IP Phone UI Cfwd in Account Mode Change Cancel Set Cfwd All Use to view Cfwd State Done Change NextSetCfwd All Use To view Change Cfwd Number 5555Cfwd NoAnswer Use to view Cfwd State Done Change Cfwd Number No. Rings Change Done Next SetCfwd Mode All Off DoneChange All On Cfwd in Phone ModeJohn Smith Cfwd All Tue Aug 20 255pm Cfwd State Done Change Cfwd Number 5555 Cancel Set 133 Cfwd in Custom Mode Cfwd All Use to view Cfwd State Done Change Next Set 136 Configuring Display of Dtmf Digits Additional FeaturesDisplay Dtmf Digits Configuring Call Waiting Tone Play Call Waiting ToneConfiguring Stuttered Dial Tone Stuttered Dial ToneConfiguring XML Beep Support XML Beep SupportStatus Scroll Delay Configuring Status Scroll DelaySwitch UI Focus to Ringing Line Configuring Call Hold Reminder During Active Calls Call Hold Reminder During Active CallsConfiguring Call Hold Reminder Call Hold Reminder on single holdConfiguring Call Waiting Tone Period Call Waiting Tone PeriodPreferred Line and Preferred Line Timeout Phone Feature Preferred Line Behavior147 Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming CallsMessage Waiting Indicator Configuring Message Waiting IndicatorIncoming Intercom Call Features Auto-Answer/Play Warning ToneMicrophone Mute Allow BargeConfiguring Incoming Intercom Settings Configuring Group RTP Paging Group RTP PagingShared Call Appearance SCA Call Bridging Keys States and LED BehaviorOther Features Star CodesLine Keys and Idle Screens Line Key Phone BehaviorModel M680i Expansion Module None BLF/Xfer Line Speeddial/XferM680i Expansion Module Using the Expansion ModulesPress-and-Hold to Create a Speed Dial Key Troubleshooting Solutions Limited Warranty Warranty Repair ServicesAfter Warranty Service ExclusionsLimited Warranty Australia Only Repair NoticeLimited Warranty Australia Only Time Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code Appendix a Time Zone Codes MUT AKS Index NumericsIndex Index Disclaimer