
Managing Calls
CFWD in Custom Mode
IP Phone UI
1.Use the 3 and 4 navigation keys to scroll through each account.
L1  | John Smith | L2  | J. Smith  | 
  | CFWD All | 
  | CFWD Busy  | 
  | Tue Aug 20 2:55pm  | 
  | Tue Aug 20 2:55pm  | 
In the above example, account 1 has CFWD All enabled and account 2 has CFWD Busy enabled.
2.Press the Call Forward key. The Call Forward menu displays. Use the 2and 5navigation keys to scroll through each state type.
Indicates  | Cfwd Mode  | 
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CFWD Enabled  | 1. All  | 
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  | Done | Change | ||
Indicates  | 
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Cfwd Mode  | 
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no CFWD  | !  | |||
phone number  | 2. Busy  | |||
configured  | Done | Change | ||
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Indicates  | Cfwd Mode  | 
  | X  | |
CFWD Disabled  | 3. No Answer  | 
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  | Done | Change | ||
Cfwd Mode
4. All Off
Done Change
Cfwd Mode
5. All On
Done Change
In the above example, CFWD All is enabled as indicated by a check mark (), CFWD Busy is enabled but no call forward phone number configured as indicated by a !, and CFWD No Answer is disabled, as indicated by an X.
3.Select a state for the account(s) in focus using the 2 and 5 navigation keys.
You can enable/disable any or all of the following states for a specific account or for all accounts (with individual configurations):
•All: Forwards all incoming calls for the respective account to the specified number.
•Busy: Forwards incoming calls to a specified number if DND has been enabled for that account OR if the account is currently engaged in another call.
•No Answer: Forwards incoming calls to a specified number if the call has not been answered for the specified
number of rings.
Note:
If CFWD All, CFWD Busy, and CFWD No Answer are all enabled (and/or if the account has DND enabled), the CFWD All settings take precedence over CFWD Busy and CFWD No Answer.
You can also use the following keys if required:
•All Off: Disables all CFWD states for the current account in focus
•All On: Enables all CFWD states for the current account in focus
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