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Aastra Telecom 6865i manual Missed Calls Indicator, Downloading the Callers List to Your PC

Models: 6865i

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Managing Calls

Missed Calls Indicator

The IP phone has a missed calls indicator that increments the number of missed calls to the phone. This feature is accessi- ble from the IP phone UI only.

The number of calls that have not been answered increment on the phone’s idle screen as # Missed Calls. As the number of unanswered calls increment, the phone numbers associated with the calls are stored in the Callers List. The user can access the Callers List and clear the call from the list. Once the user accesses the Callers List, the # Missed Calls on the idle screen is cleared.

Accessing and Clearing Missed Calls

IP Phone UI

1.Press programmed Callers List key on the phone.

2. Use the 2 and 5 keys to scroll through the line items in the Callers List. The

icon indicates a missed call.

3.To clear a line item from the Callers List, select the line item you want to delete and press the programmed Delete key twice. The line item is deleted from the Callers List.

Downloading the Callers List to Your PC

You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.

You can use any spreadsheet application to open the file for viewing. The following is an example of a callerlist.csv file in a spreadsheet application. This file displays the name, phone number, and the line that the call came in on.

41-001523-00 REV00 – 04.2014

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Aastra Telecom 6865i Missed Calls Indicator, Downloading the Callers List to Your PC, Accessing and Clearing Missed Calls

Contents

Aastra Model 6865i SIP IP Phone Software License Agreement Content Content Content Content Documentation Phone Features WelcomeAbout This Guide Requirements Installation and SetupKey Panel IP Phone KeysKeyDescription Key DescriptionIP Phone Keys Keypad Key Description Keypad KeysInitializing Network Contacting Redirector Getting StartedPlugging in and Starting the Phone AastraDone Updating Configuration Checking for new FirmwareChoose Server Server Name SkipSelect Downloading Language PacksIdle Screens L1 John Smith 9055550055 Tue Aug 20 255pmL1 John Smith Cfwd All Tue Aug 20 255pm Network Connected No Service Incomplete ConfigurationMethods for Customizing Your Phone Phone Options via the IP Phone UIOption Number Option Simplified Options List Using the IP Phone UIPhone Options via the Aastra Web UI Using the Aastra Web UIStatus Headings DescriptionsPhone Status Phone Status via IP Phone UISelect Phone Status IP Address Next Enter Finding Your Phone’s IP AddressPhone Status Next Enter IP&MAC Addresses Next EnterPhone Status via the Aastra Web UI Status Condition Description SIP Account StatusRing Tones Configuration Method Valid Values Default ValueCustomizing Your Phone Ring Tones and Tone SetsSelect Ring Tone Configuring Ring Tones and Tone SetsRing Tone Sets Select PreferencesClick on Basic Settings Preferences Ring Tones For global configurationBacklight Setting the Contrast LevelDisplay Contrast LevelSelect Backlight Configuring Backlight OptionsLive Dialpad Enabling/Disabling Live DialpadAudio Mode Option Description Audio ModeSetting Audio Mode Select Preferences Select Set Audio Select Audio ModeSelect Preferences Select Set Audio Headset Mic VolumeSetting Headset Mic Volume Enabling/Disabling DhsgSelect Time Format Configuring Time and Time FormatTime and Date Select Preferences Select Time and DateSelect Date Format Configuring Date and Date FormatConfiguring the Time Zone Select Preferences Select Time and Date Select Set DateConfiguring Time Servers Configuring Daylight Savings TimeClick on Basic Settings Preferences Time and Date Setting Specifying the Language to Use LanguageSelect Screen Language Click on Basic Settings Preferences Language SettingsInput Language Keypad Input Alphabet TablesKey Uppercase Characters Lowercase Characters Customizing Your Phone Portuguese Select Preferences Select Language Select Input Language Configuring Language Input Using the IP Phone UILatin 2 Character Set Click on Operation User Password User PasswordSetting a User Password Select PasswordClick on Operation Phone Lock Resetting a User PasswordSelect Restart Phone Click on Operation Reset Click RestartRestarting Your Phone Phone LockPhone is locked Locking/Unlocking a PhoneSelect Phone Lock Lock the Phone? field, click LockEmergency Number Description Emergency Dial PlanDefining an Emergency Dial Plan 911110Multiple Line and Call Appearance Keys Line Keys and Programmable KeysKey Function Description Programmable KeysPaging Expansion Module Keys Configuring a Line Key Using the Aastra Web UILine Key Programmable KeysCreating a Speed Dial Key Speed Dial PrefixKey 333 Cancel Save Line1 Change Cancel SaveSpeeddial Enter Number Creating a Speed Dial Using the Speed Dial Edit Option Select Preferences Select Speed Dial EditPress SD button Programmable Keys Select from Key 1 through Key Click on Operation Keypad Speed DialEditing Speed Dial Keys Click on Operation Programmable Keys Editing a Speed Dial on a Programmable KeyClick on Operation Keypad Speed Dial Do Not Disturb DND Key Configuring a DND KeyBusy Lamp Field BLF Key Configuring a BLF Key Using the Aastra Web UIBLF/List Key Configuring a BLF/List Key Using the Aastra Web UIContact your System Administrator for the BLF List URI Type field, select Auto call distribution Using the ACD Key XML Key Configuring an XML Key Accessing the XMLApplication Flash Key Configuring a Flash KeySprecode Key Configuring a Sprecode KeyPark/Pickup Keys Configuring Park/Pickup KeysUsing the Park Call/Pickup Parked Call Feature Parking a CallPicking Up a Parked Call Last Call Return Key Configuring a Last Call Return KeyCall Forward Key Configuring a Call ForwardBLF/Xfer Key Requirements and Functionality BLF/XferConfiguring a BLF/Xfer Key Using the Aastra Web UI Speeddial/Xfer Key Requirements and Functionality Speeddial/XferConfiguring a Speeddial/Xfer Key Speeddial/Conf Configuring a Speeddial/Conf Key Directory Key Configuring a Directory Key Callers List Key Configuring a Callers List Key Redial Key Configuring a Redial Key Conference Key Configuring a Conference Key Transfer Key Configuring a Transfer Key Intercom Key Configuring an Intercom KeyUsing the Icom Key Services Key Using the Services Key Configuring a Services KeyPhone Lock Key Configuring a Phone Lock KeyPaging Key Configuring a Paging KeySelect from Key 1 through Key Type field, select Paging Using the Paging KeySave Key Configuring a Save Key Delete Key Configuring a Delete Key None Key Setting a None KeyMaking Calls Dialing a NumberDial Making and Receiving Calls Using a Headset Using Handsfree SpeakerphoneUsing a Headset Volume Controls for the Headset MicrophoneRedial Accessing the Redial ListMute Deleting An Item from the Redial ListDelete All Items from the Redial List 555-1234 Receiving CallsAnswering an Incoming Call Sending an Incoming Call to VoicemailAutomatic Hold When on HoldHandling Calls Placing a Call on HoldDirect Transfer Transferring CallsBlind Transfer Consultive TransferIndication of Transferred Calls Transferring CallsTransferring an Existing Call to Another Existing Call Completing a Transfer to a Contact in Phone DirectoryMartha Gold François Dupont Leave Drop Using Local ConferencingConferencing Calls Local ConferencingMartha Gold Dial Martha Gold François Dupont DropCreating a Conference Call by Joining Two Existing Calls Using Centralized Conferencing Ending Calls Ending a Conference and Transferring Remaining PartiesJoining Additional Parties to Active Conferences Directory Managing CallsAccessing Your Directory Managing the DirectoryDirectory Empty Use Save to add Martha Gold 555-1234 To edit Adding a New Entry to the DirectoryEditing an Entry in the Directory Saved Directory Martha GoldDelete again to erase this item Deleting an Entry in the DirectoryDelete All Entries in the Directory Saving Entries to the DirectoryDownloading the Directory to Your PC Saving from the Callers ListSaving from the Redial List Click on Operation Directory Downloading the DirectoryAccessing the Callers List Callers ListIconDescription Callers List is Empty Editing Entries in the Callers ListDeleting An Entry in the Callers List Deleting All Entries in the Callers ListMissed Calls Indicator Accessing and Clearing Missed CallsDownloading the Callers List to Your PC Download the Callers List DND Configuration DND and Call ForwardL1 John Smith DND On Tue Aug 20 255pm Click on Basic Settings Preferences General Configuring DND Using the Aastra Web UIClick on Basic Settings Account Configuration John Smith Using DND Modes via the IP Phone UIDND in Account Mode DND in Phone Mode DefaultSmith All On Done DND in Custom ModeApply Changes 0Cancel #Confirm John Smith All OffCall Forward Configuration Configuring Cfwd Using the Aastra Web UI 126 Using Cfwd via the IP Phone UI Cfwd in Account Mode Change Cfwd Number 5555 Change Cancel SetCfwd All Use to view Cfwd State Done Change NextSet Cfwd All Use To viewNo. Rings Change Done Next Set Cfwd NoAnswer Use to view Cfwd State Done Change Cfwd NumberCfwd in Phone Mode Cfwd Mode All Off DoneChange All OnJohn Smith Cfwd All Tue Aug 20 255pm Cfwd State Done Change Cfwd Number 5555 Cancel Set 133 Cfwd in Custom Mode Cfwd All Use to view Cfwd State Done Change Next Set 136 Additional Features Configuring Display of Dtmf DigitsDisplay Dtmf Digits Play Call Waiting Tone Configuring Call Waiting ToneStuttered Dial Tone Configuring Stuttered Dial ToneXML Beep Support Configuring XML Beep SupportConfiguring Status Scroll Delay Status Scroll DelaySwitch UI Focus to Ringing Line Call Hold Reminder During Active Calls Configuring Call Hold Reminder During Active CallsCall Hold Reminder on single hold Configuring Call Hold ReminderCall Waiting Tone Period Configuring Call Waiting Tone PeriodPhone Feature Preferred Line Behavior Preferred Line and Preferred Line Timeout147 Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming CallsConfiguring Message Waiting Indicator Message Waiting IndicatorAllow Barge Incoming Intercom Call FeaturesAuto-Answer/Play Warning Tone Microphone MuteConfiguring Incoming Intercom Settings Group RTP Paging Configuring Group RTP PagingKeys States and LED Behavior Shared Call Appearance SCA Call BridgingLine Key Phone Behavior Other FeaturesStar Codes Line Keys and Idle ScreensNone BLF/Xfer Line Speeddial/Xfer Model M680i Expansion ModuleUsing the Expansion Modules M680i Expansion ModulePress-and-Hold to Create a Speed Dial Key Troubleshooting Solutions Exclusions Limited WarrantyWarranty Repair Services After Warranty ServiceRepair Notice Limited Warranty Australia OnlyLimited Warranty Australia Only Appendix a Time Zone Codes Time Zone Name/Time Zone Code TableTime Zone Name Time Zone Code Appendix a Time Zone Codes MUT AKS Numerics IndexIndex Index Disclaimer