Nothing is printed on the paper.

If you get a blank document, try the following steps.

mIf the cartridge is new, be sure to remove the plastic tape.

mRedistribute the toner powder by gently rocking the toner cartridge.

If you still get a blank document, the cartridge has run out of toner and needs replacing.

The image prints in black and white although the original document is in color or grayscale.

If the printed image contains only black and white areas instead of grays, try the following step.

mCheck to make sure that grayscale printing is turned on (on a Mac OS computer, select the Color/Grayscale option in the Print Options dialog box).

The image is too light.

If the printed images are too light, try the following steps.

mChange the print density to a darker level.

mReplace the toner cartridge.

If you are using a Mac OS computer, you can change print density with the Apple Printer Utility. For more information, see “Setting the Print Density” in Chapter 2. If you are using an IBM PC or compatible computer, you can change print density with the LaserWriter Utility for Windows. For more information, see “Setting the Print Density” in Chapter 3.

The image is too dark.

If the image is too dark, try the following steps.

mChange the print density to a lighter level. (If you are using a Mac OS computer, see “Setting the Print Density” in Chapter 2 for details. If you are using an IBM PC or compatible computer, see “Setting the Print Density” in Chapter 3. )

mReplace the toner cartridge; it may need to be changed.

298Chapter 12

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Apple 12/640PS manual Nothing is printed on the paper, Image is too light, Image is too dark