UNIX troubleshooting

If you are using the LaserWriter 12/640 PS from a UNIX workstation, use this section for troubleshooting tips.

When I print a text file, the lines stairstep off the page.

You need to use a print queue that adds a carriage return at the end of each line. To set up the print queue, the printer administrator follows the instructions in “Step 4: Configuring Users’ Workstations” in Chapter 4. To learn the names of your local print queues, see your printer administrator, or look in your /etc/printcap file.

The document generates PostScript errors.

Make sure the language interpreter in the printer’s TCP/IP interface is set correctly. Sending a text-only document or a PCL5 document when the language interpreter is set to PostScript will generate PostScript errors.

The document generates a PostScript listing.

Make sure the language interpreter in the printer’s TCP/IP interface is set correctly. Sending a PostScript document when the language interpreter is set to PCL5 will generate a PostScript listing.

Banner page generates PostScript errors.

If the administrator sets the TCP/IP interface to interpret everything as PostScript, he or she must not turn on the banner pages in the printcap entry.

Banner pages come out as a PostScript listing.

If the administrator sets the TCP/IP interface to interpret everything as PCL5, he or she must not turn on the banner pages using the TCP/IP Printer Configuration Utility.

The banner page prints OK but the job that follows comes out as a PostScript listing.

Turn off the banner page in the /etc/printcap file.

310Chapter 13

Page 335
Image 335
Apple 12/640PS manual Unix troubleshooting, Turn off the banner page in the /etc/printcap file