131
Chapter 6
Application troubleshooting
In this chapter
"Symptom 1: CallPilot answers calls, but voice services are not available" (page 132)
"Symptom 2: A user cannot log in to the mailbox from an external phone" (page 134)
"Symptom 3: Speech recognition does not work" (page 135)
"Symptom 4: Users cannot print or receive faxes" (page 136)
"Symptom 5: Symposium voice services do not work" (page 137)
"Symptom 6: Users cannot send messages to a telephone or a fax machine from Desktop Messaging or My C" (page 138)
"Symptom 7: Users cannot browse CallPilot Manager if the Encoding is set to Chinese Simplified (HZ) i" (page 139)
"Symptom 8: Users cannot access the CallPilot Manager login page from a standalone web server running" (page 140)
"Symptom 9: CallPilot Manager users cannot connect to the CallPilot server" (page 142)
Nortel CallPilot
Troubleshooting Reference Guide
5.026 June 2007