Nortel Networks NN44200-700 Diagnostic steps, Resolution, Check the System Log for the, Click Add

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Diagnostic steps		Resolution
5	Check the System Log for the	F	Click Add.
	following events:

•36—The server failed to load application ’/LM/w3svc/1/root/cpmgr’.

The error was ’Server execution failed’.

•10010—The server {A62B60F6-4 508-4E63-9C25-63102FF3E115} did not register with DCOM within the required time-out.

These events indicate that the NT AUTHORITY/Authenticated Users or

NT AUTHORITY\INTERACTIVE entry has been removed from the Users group.

Note: Refer to the Microsoft bulletin Q327153 for more information.

The Select Users or Groups dialog box opens.

GClick the name of the local computer in the Look in list.

The users and groups established on the local computer appear in the upper pane.

HClick Authenticated Users in the upper pane, and then click Add.

The Authenticated Users group moves to the lower pane.

IClick INTERACTIVE, and then click Add.

The INTERACTIVE entry moves to the lower pane.

JClick OK.

KClick Apply in the User Properties dialog box.

LClick OK.

The Properties dialog box for the Users groups closes.

Restart the Internet Information Service.

MIn the left pane of the Computer Management console, click the plus sign (+) to the left of Services and Applications to expand the folder tree.

NClick Services.

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Troubleshooting Reference Guide

NN44200-700 01.05 Standard

5.026 June 2007

Copyright © 2007, Nortel Networks