30Chapter 3 Hardware troubleshooting

Description

Information

 

started and the CallPilot diagnostic screen has appeared, then

 

the MPB96 board is defective or the DSP and NTBus drivers

 

do not function properly.

 

The CTbus FPGA Done LED (the farthest from the card I/O

 

bracket) works in tandem with the DSP FPGA Done LED and

 

turns on and off at the same time.

RAID controller LEDs

The RAID card has one red LED and eight small LEDs on the back.

 

When the card works properly, the red LED comes briefly on at

 

startup; this indicates that the card was accessed for detection. At

 

the same time, all eight LEDs at the back come on, and then half

 

of them turn off and stay off. Four LEDs lit at the back of the card

 

indicate that the card works properly. If all eight LEDs stay on after

 

startup and boot, the card was not detected or is defective.

 

 

BIOS beep codes

During the power-on self test (POST) routines performed each time that the system is powered on, various errors can occur.

Error type

Description

Non-fatal error

In most cases, these error allow the system to continue the bootup

 

process. Error messages normally appear on the screen.

Fatal error

These errors do not allow the system to continue the bootup process.

 

 

The following table describes the errors communicated by beeps.

Beep

Message

Description

count

 

 

 

 

 

1

Refresh Failure

The memory refresh circuitry of the processor board is

 

 

faulty.

2

Parity error

A parity error was detected in the base memory (the first

 

 

block of 64 kbytes of the system).

3

Base 64KB Memory Failure

A memory failure occurred in the first 64 KB of memory.

4

Timer Not Operational

A memory failure occurred in the first 64 KB of memory, or

 

 

Timer #1 on the processor board failed to function properly

5

Processor Error

The CPU on the processor board generated an error.

6

8042 - Gate A20 Failure

The keyboard controller (8042) contains the Gate A20

 

 

switch, which allows the CPU to operate in protected

 

 

mode. This error message means that the BIOS is not

 

 

able to switch the CPU in the protected mode.

Nortel CallPilot

Troubleshooting Reference Guide

NN44200-700 01.05 Standard

5.026 June 2007

Copyright © 2007, Nortel Networks

Page 30
Image 30
Nortel Networks NN44200-700 manual Bios beep codes, Following table describes the errors communicated by beeps