Nortel Networks NN44200-700 manual Routing and remote access troubleshooting

130Chapter 5 Routing and remote access troubleshooting

System monitor or support tools do not return valid or legible information

If you connect to the CallPilot server using a shared session but do not issue the shadow 0 command, support tools and diagnostics that access the database, may return invalid results.

Use a private session or issue the shadow 0 commend when setting up a shared session.

Nortel CallPilot

Troubleshooting Reference Guide

NN44200-700 01.05 Standard

5.026 June 2007

Copyright © 2007, Nortel Networks