22Chapter 3 Hardware troubleshooting
RAID troubleshooting
Trouble | Action |
The system boots and | One or more logical drives is in critical mode (one of the drives is |
generates beeps. | in FAIL condition). |
| Rebuild the drives. If the drive rebuilding is unsuccessful, replace |
| the drives. |
The system does not detect the RAID card.
The RAID card can be defective. Check the LEDs on the back of the card. If more than four LEDs are on, the RAID card is defective or the incorrect RAID firmware is used. Refer to either the 703t, 1002rp, 1005r or 600r Server Maintenance and Diagnostics guide for valid RAID firmware.
•Ensure the RAID card is seated in the slot and the cables are connected to the disk drives.
•Replace the RAID card.
The system detects the RAID card, does not boot, and attempts to boot from the network.
The logical hard drive that has the booting partition is offline or both physical drives on the booting logical drive are faulty.
•Press Ctrl+M at startup to open the MegaRAID BIOS Configuration utility.
•Recreate the RAID pack without initialization.
•Restart the server.
If the drives were offline, this action restores their functionality. If this solution does not remedy the trouble, replace the defective drives.
Note: If you brought the hard drives offline deliberately or performed a RAID splitting operation, then you must not recreate the RAID pack without initialization.
Nortel CallPilot
Troubleshooting Reference Guide
5.026 June 2007
