Starting the Remote Desktop Client 119
10Specify the connection speed (broadband or modem) that the connection will be optimized for by entering these recommended settings:
a.Select Performance → Modem (28.8 Kbps).
b.Select Bitmap caching → Enabled.
11Click Connect to create the remote desktop connection. Result: The Security Warning window appears.
12Click OK to continue.
Result: A remote desktop session starts in a window on the client PC.
Note: You can maximize the window to make it full screen. The CallPilot MAS Trace Window should be visible on the task bar. By default, this is a private session that cannot be seen from the CallPilot local console. All disk drives from the client (including floppy and CD drives) are mapped to the CallPilot server. Files can be transferred by copying them using Windows Explorer.
If the RAS connection drops, the Remote Desktop Connection will be disconnected. You can dial back in to
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Nortel CallPilot
Troubleshooting Reference Guide
5.026 June 2007
