Nortel Networks NN44200-700 manual Scsi peripheral troubleshooting, Ethernet cable troubleshooting

Models: NN44200-700

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201i server 15

SCSI peripheral troubleshooting

 

 

Trouble

Action

 

The system does not start Note: The 201i server does not support this feature at this time.

from the CD-ROM.

 

The system displays

Ensure that the most recent version of the CD-ROM SCSI driver is

error messages while

installed on your system.

the operating system is

installed from the CD-ROM.

Newer CD-ROM drives are very fast, and the cables that connect them to the server can be too long. The faster the SCSI CD-ROM runs, the shorter the cable must be. The newest CallPilot SCSI drive driver is a de-stroked driver, which forces the SCSI drive to run more slowly and reliably with longer SCSI cables supplied by Nortel. If you get random installation errors during the loading of the operating system, then the SCSI driver installed on your system is not the most recent.

The CD-ROM drive is not shown in the operating system.Errors occur during CD-ROM or tape operation.

Because the SCSI cable can be plugged and unplugged from the faceplate of the 201i server, the cable connector pins can get bent or pushed in.

Inspect the connector of the SCSI cable and ensure that all the connector pins are straight and level. Ensure that the cable is properly and fully plugged in and latched to the 201i server faceplate.

When installing a new CD-ROM or external tape drive, you need to reboot the system before it recognizes the new hardware.

Ethernet cable troubleshooting

TroubleAction

The Ethernet link LEDs are not on.

When an Ethernet cable is properly connected at both ends, the link LED associated with the Ethernet connector must be on at both ends of the Ethernet cable even when the operating system is not running.

The 201i faceplate has a row of four green LEDs labelled E, C, I, and S.

The leftmost LED (E) is associated with the ELAN link.

The second LED (C) is associated with the CLAN link.

Nortel CallPilot

Troubleshooting Reference Guide

NN44200-700 01.05 Standard

5.026 June 2007

Copyright © 2007, Nortel Networks

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Nortel Networks NN44200-700 manual Scsi peripheral troubleshooting, Ethernet cable troubleshooting, TroubleAction