28Chapter 3 Hardware troubleshooting
Trouble symptom | Action |
The system detects the MPB96 board only partially, and Configuration Wizard does not run.
The system detects the MPB96 board, but does not load correctly the DSP information at startup.
The MPB96 board is configured incorrectly from the clocking point of view.
Contact your Nortel support representative for assistance.
The cache.bin file in the D:\nortel\hardware\dsp\c52\ folder is corrupted.
Rerun the Configuration Wizard to reflash the DSPs.
1002rp server
The LEDs indicate the state of your server and can help you troubleshoot startup problems. The following tables provide useful information on the external and internal LEDs.
External LEDs
Description | Information |
Fan fault | Two LEDs at the front of the server indicating the status of the fans |
Disk activity | Six LEDs at the front of the server indicating the status of the disk |
| drives |
Pwr spply | Indicates the status of the power supply |
Fan | Indicates that the fan functions normally |
Power on | Indicates that the server is on |
Over temp | The temperature inside the server is above the safety threshold. |
| This LED indicates that both fans are faulty. |
Fault
MPB96 DS30 link LEDs (three green LEDs located on the card bracket and visible from the back of the server)
Comes on when the Pwr spply, Over temp or Fan fault LED come on.
When these LEDs are on, all three DS30 connections are working properly and the cables are connected correctly. If one or more LEDs is off, one of the following conditions is present:
•One or more connections to the switch is interrupted. Check each of the three branches of the DS30 cable for faults, or replace the cable.
•An MGate card in the switch is defective.
Nortel CallPilot
Troubleshooting Reference Guide
5.026 June 2007
