During startup, a message indicates that the System Event Log is full and the log must be cleared.

1005r server 47

8. Boot into service.

This is an unusual situation and appears only if the server was booted many times. View the log before clearing it. See the 1005r Hardware Maintenance and Diagnostics guide NN44200-704 for viewing and clearing the System Event Log.

After startup, the Intel Server Manager reports that one of the processors is disabled. This causes the system processes to slow down.

1.Power down the server.

2.Disconnect the power cord and wait 2 minutes.

3.Connect the power cord.

4.Power up the server.

SCSI and tape drive troubleshooting

Trouble

Action

The SLR external tape drive was hot plugged

Select a device within the Windows device

but does not appear in the device manager.

manager and then select Action > Rescan. The

 

drive should be detected. If not, ensure the

 

correct driver is installed.

 

If this does not resolve the problem, ensure the

 

external drive is powered up and not faulty.

 

Observe the LED codes on the tape drive for

 

errors pertaining to the tape drive only.

The tape drive is plugged in correctly, but the

The tape drive may have been plugged into

system experiences errors. (The drive cannot

the RAID external SCSI adaptor instead of

be re-tensioned or go offline randomly).

the SCSI adaptor. Plug the tape into the

 

correct connector at the back of the server. For

 

instructions, see the 1005r Server Hardware

 

Installation Guide (NN44200-308).

 

 

RAID troubleshooting

Trouble

Action

The system boots but does not detect the RAID

Ensure the PCI raiser assembly is plugged in

card.

correctly, aligned, and firmly pressed into the

 

slot. You must complete the reseating with the

 

server out of the rack and on a solid surface.

The system boots and detects the RAID card but does not boot into Windows.

Check if any, or all, of the drives are offline. Re-create or repair the RAID packs.

Nortel CallPilot

Troubleshooting Reference Guide

NN44200-700 01.05 Standard

5.026 June 2007

Copyright © 2007, Nortel Networks

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Nortel Networks NN44200-700 manual Scsi and tape drive troubleshooting, RAID troubleshooting