Nortel Networks NN44200-700 manual SCSI and tape drive troubleshooting, RAID troubleshooting

During startup, a message indicates that the System Event Log is full and the log must be cleared.

1005r server 47

8. Boot into service.

This is an unusual situation and appears only if the server was booted many times. View the log before clearing it. See the 1005r Hardware Maintenance and Diagnostics guide NN44200-704 for viewing and clearing the System Event Log.

After startup, the Intel Server Manager reports that one of the processors is disabled. This causes the system processes to slow down.

1.Power down the server.

2.Disconnect the power cord and wait 2 minutes.

3.Connect the power cord.

4.Power up the server.

SCSI and tape drive troubleshooting

Trouble	Action
The SLR external tape drive was hot plugged	Select a device within the Windows device
but does not appear in the device manager.	manager and then select Action > Rescan. The
	drive should be detected. If not, ensure the
	correct driver is installed.
	If this does not resolve the problem, ensure the
	external drive is powered up and not faulty.
	Observe the LED codes on the tape drive for
	errors pertaining to the tape drive only.
The tape drive is plugged in correctly, but the	The tape drive may have been plugged into
system experiences errors. (The drive cannot	the RAID external SCSI adaptor instead of
be re-tensioned or go offline randomly).	the SCSI adaptor. Plug the tape into the
	correct connector at the back of the server. For
	instructions, see the 1005r Server Hardware
	Installation Guide (NN44200-308).

RAID troubleshooting

Trouble	Action
The system boots but does not detect the RAID	Ensure the PCI raiser assembly is plugged in
card.	correctly, aligned, and firmly pressed into the
	slot. You must complete the reseating with the
	server out of the rack and on a solid surface.

The system boots and detects the RAID card but does not boot into Windows.

Check if any, or all, of the drives are offline. Re-create or repair the RAID packs.

Nortel CallPilot

Troubleshooting Reference Guide

NN44200-700 01.05 Standard

5.026 June 2007

Copyright © 2007, Nortel Networks