Starting the Remote Desktop Client 121
6Make the disk drives and printers from the client PC available on the target CallPilot server by entering these settings:
a.Select Remote Computer Sound → Leave at remote computer.
b.Select Keyboard → On the remote computer.
c.Select the local devices to be automatically connected.
Note 1: Disk drives must be checked to allow the transfer of files (SU/PEP, logs, traces, and so on) to and from the CallPilot server.
Note 2: While file transfer is not possible in a shared session, Nortel recommends that these settings still be selected.
7Click the Display tab.
Result: The Display window appears.
8Specify the screen size and colors for the remote desktop connection by entering these recommended settings:
a.Select Remote Desktop Size → 800X600.
b.Select Color Depth → High Color (16 bit).
9Click the Experience tab.
Result: The Experience window appears.
10Specify the connection speed (broadband or modem) that the connection will be optimized for by entering these recommended settings:
a.Select Performance → Modem (28.8 Kbps).
b.Select Bitmap caching → Enabled.
11Click Connect to create the remote desktop connection. Result: The Security Warning window appears.
12Click OK to continue.
Result: A remote desktop session starts in a window on the client PC.
Nortel CallPilot
Troubleshooting Reference Guide
5.026 June 2007
