Ricoh SP C252SF, SP C250SF operating instructions Error and Status Messages on the Screen

10. Troubleshooting

Error and Status Messages on the Screen

Messages are listed in alphabetical order in the table below.

"X" indicates the parts of the messages that appear differently depending on the situation, such as the paper size, paper type, and tray name.

•If the alert indicator lights up continuously or flashes, switch to copier mode and check the displayed message.

Message	Causes		Solutions
2XXX14	The machine was not able to	•	The paper tray was empty. Load
	print the received fax, or the		paper in the paper tray. See page 71
	machine's memory reached its		"Loading Paper".
	capacity while receiving a fax	• The tray selected in [Select Paper
	because the document was too
			Tray] under [Fax Features] did not
	large.
			contain A4, Letter, or Legal size
			paper. Load valid size paper in the
			tray, and then configure the paper
			size settings under [Tray Paper
			Settings] accordingly.
		•	A cover or tray was open. Close the
			cover or tray.
		•	There was a paper jam. Remove the
			jammed paper. See page 306
			"Paper Feed Problems".
		• A print cartridge was empty. Replace
			the print cartridge. See page 273
			"Replacing the Print Cartridge".
		•	The received fax was too large. Ask
			the sender to resend the document in
			parts as several smaller faxes, or to
			send at a lower resolution.
ADF Orig. Misfeed	An original has been jammed	•	Remove jammed originals, and then
Open ADF Cover	inside the ADF.		place them again. See page 306
			"Paper Feed Problems".
and
Remove paper.		• Check the originals are suitable for
			scanning. See page 82 "Placing
			Originals".

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