Ricoh SP C250SF Error Code Solution 3XXX11, Check if the network settings such as the IP address

Models: SP C252SF SP C250SF

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Fax Problems

 

 

 

 

Error Code

Solution

 

 

3XXX11

Connection to the server failed while sending an Internet Fax.

 

• Check if the network cable is properly connected to the

 

machine.

 

• Check if the network settings such as the IP address,

 

DNS, and SMTP settings have been configured properly

 

(make sure that no double-byte character is used). See

 

page 253 "Configuring the Network Settings".

 

 

3XXX12

E-mail transmission failed while sending an Internet Fax.

 

• There was an error in the header of the e-mail. Check if

 

the network settings such as the IP address, DNS, and

 

SMTP settings have been configured properly (make sure

 

that no double-byte character is used). See page 253

 

"Configuring the Network Settings".

 

 

3XXX13

E-mail transmission failed while sending an Internet Fax.

 

• There was an error in the part header of the e-mail.

 

Check if the network settings such as the IP address,

 

DNS, and SMTP settings have been configured properly

 

(make sure that no double-byte character is used). See

 

page 253 "Configuring the Network Settings".

 

 

3XXX14

E-mail transmission failed while sending an Internet Fax.

 

• There was an error in the converted TIFF file. Check if the

 

network settings such as the IP address, DNS, and SMTP

 

settings have been configured properly (make sure that

 

no double-byte character is used). See page 253

 

"Configuring the Network Settings".

 

 

3XXX33

The machine memory reached capacity while sending an

 

Internet Fax.

 

• The fax was too large. Resend the document in parts as

 

several smaller faxes, or send the fax at a lower

 

resolution.

 

 

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Ricoh SP C250SF, SP C252SF Error Code Solution 3XXX11, Check if the network settings such as the IP address, 331