Fax Problems

 

 

 

 

 

 

 

 

Problem

Causes

 

Solutions

 

 

 

When using On Hook Dial,

If the machine fails to detect

Press [Scan Size] in [Scan Settings],

"Receiving..." appears and

the size of the original when

select the scan size, and then resend the

transmission is not allowed.

the [B&W Start] key is

document.

 

pressed, it performs a

 

 

 

receiving operation.

 

 

 

 

 

LAN-Fax Driver does not

The entered login user

Check your login user name, login

work.

name, login password, or

password, or driver encryption key,

 

driver encryption key is

and then enter them correctly. For

 

incorrect.

details, contact your administrator.

 

 

 

 

Reception

 

 

 

 

 

 

 

 

 

 

 

Problem

Causes

 

Solutions

 

 

 

Cannot receive files.

The telephone line may be

Check if the telephone line is properly

 

disconnected.

connected to the machine. For details,

 

 

see Initial Guide for Fax.

 

 

 

The Receiving File indicator

The machine cannot print

• Load paper into the tray.

lights up and the received

because it is out of paper or

Add toner.

document is not printed.

toner.

The paper tray does not contain

 

 

 

 

 

paper of the right size. Load paper

 

 

 

of the right size in the paper tray.

 

 

 

The machine does not print

[Fax Features] is configured

Print the fax documents using Web

received fax documents.

to store received

browser or the Print Stored RX File

 

documents.

function. For details about printing

 

 

received faxes stored in memory,

 

 

page 184 "Printing Out Faxes Stored in

 

 

Memory" and page 245 "Fax Tab".

 

 

 

The machine failed to print

The paper has run out.

Load paper into the tray.

received fax documents.

 

 

 

 

 

 

 

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Image 327
Ricoh SP C250SF, SP C252SF operating instructions Reception