Ricoh SP C252SF, SP C250SF operating instructions Paper Feed Problems

10. Troubleshooting

Paper Feed Problems

If the machine is operating but paper will not feed or paper jams frequently, check the condition of the machine and paper.

Problem		Solution
Paper does not feed smoothly.	•	Use supported types of paper. See page 57 "Supported
		Paper".
	• Load paper correctly, making sure that the paper guides
		are properly adjusted. See page 71 "Loading Paper".
	• If the paper is curled, straighten the paper.
	• Take out the paper from the tray and fan it well. Then,
		reverse the top and bottom of the paper, and put it back
		in the tray.
Paper jams frequently.	•	If there are gaps between the paper and paper guides,
		adjust the paper guides to remove the gaps.
	• Avoid printing on both sides of paper when printing
		images that contain large solid areas, which consume a
		large amount of toner.
	•	Use supported types of paper. See page 57 "Supported
		Paper".
	• Load paper only as high as the upper limit markings on
		the paper guide.
	• Make sure that the friction pads, paper feed rollers or
		registration rollers are clean. See page 288 "Cleaning
		the Friction Pad and Paper Feed Roller".

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