10. Troubleshooting

Message

Causes

Solutions

 

 

 

Cannot Copy This

2-in-1 or 4-in-1 copy could not

• Using the machine's control panel,

Setting

be performed because the tray

specify [Select Paper] to print copies

Comb.: 2 on 1 / 4

does not contain the valid size

using the A4, Letter, or Legal size

paper, which are A4, Letter, or

paper. See page 193 "Copier

on 1

Legal size.

Features Settings".

Ppr.Size: B6 / 7

 

• Select the A4, Letter, or Legal size

1/4x10 1/2

 

 

paper for the tray selected for printing

 

 

 

 

copies. See page 215 "Tray Paper

 

 

Settings".

 

 

 

Cannot copy.

2-in-1, 4-in-1, or 2-sided copy

• Use the ADF, even when copying a

Set original to ADF.

could not be performed

single sheet.

because the originals were not

 

 

• If you need to use the exposure glass,

 

placed in the ADF.

 

select [Off] or [Manual 2 Sided Scan

 

 

 

 

Mode] in [Duplex/Combine] under

 

 

copy settings, and then try again. See

 

 

page 193 "Copier Features Settings".

 

 

 

Check Paper Size

The paper size set for the

Press [FormFeed] to begin printing, or

 

document differs from the size of

press [JobReset] to cancel the job.

 

the paper in the indicated tray.

 

 

 

 

Check Paper Type

The paper type set for the

Press [FormFeed] to begin printing, or

 

document differs from the type

press [JobReset] to cancel the job.

 

of the paper in the indicated

 

 

tray.

 

 

 

 

Connection Failed

The line could not be connected

• Check if the telephone line cord is

 

correctly.

properly connected to the machine.

 

 

• Disconnect the telephone line from

 

 

the machine, and connect the cord to

 

 

a telephone. Check if you can make

 

 

calls using the telephone. If you

 

 

cannot make calls this way, contact

 

 

your telephone company.

 

 

 

Cover open

A cover is open.

Close the cover completely.

 

 

 

Density Sensor

The machine failed to adjust

Clean the toner density sensor. See

Require Cleaning

color registration.

page 286 "Cleaning the Toner Density

 

 

Sensor".

 

 

 

336

Page 338
Image 338
Ricoh SP C252SF Comb on 1, Using the A4, Letter, or Legal size, Paper. See page 193 Copier, Placed in the ADF, Correctly