Manuals / Ricoh / Computer Equipment / All in One Printer

Ricoh SP C250SF, SP C252SF operating instructions Adjust the volume of the beep

Models: SP C252SF SP C250SF

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Page 307

		Common Problems


Problem	Possible cause	Solution

The volume of the sounds	The volume is set to the high	Adjust the volume of the beep,
produced by the machine is too	level.	ring, speaker, and alarm
loud.		sounds. For details, see
		page 209 "System Settings".

The volume of the sounds	The volume is muted or set to the	Adjust the volume of the beep,
produced by the machine is too	low level.	ring, speaker, and alarm
low.		sounds. For details, see
		page 209 "System Settings".

•If any of these problems persist, turn off the power, pull out the power cord, and contact your sales or service representative.

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Ricoh SP C250SF, SP C252SF operating instructions Adjust the volume of the beep

Contents

Operating Instructions Page Table of Contents Loading Paper 105 100103 104141 137138 139189 184185 188251 248249 250288 284285 286345 329334 343Disclaimer How to Read This ManualIntroduction Legal ProhibitionDifferences in Functions between Different Models PasswordList of Option About IP AddressUser Restriction Code Xxxx Model-Specific InformationAll Other Users Important Safety InstructionsEnvironmental Advice for Users User Information on Electrical & Electronic EquipmentPage Declaration of Conformity Important Safety Instructions Energy Star Program Energy Saver modeSaving Energy Page Exterior Front View Guide to ComponentsGetting Started Exterior Rear View DAC009 Interior Control Panel Fax Received indicatorGuide to Components Color of the control panel varies depending on the model Where to Put the Machine Installing the Machine24 cm Inches 20 cm Installing the Machine This section explains how to install options Installing OptionAttaching Paper Feed Unit Check that the package contains the paper feed unit DAC049 This section explains the operation tools of this machine About Operation ToolsInitial Setup Initial SetupChanging Operation Modes Multi-accessPrinting Sending itInternet Fax transmission Machines memory Received fax intoFax immediate transmission Fax immediate transmission*3 Receiving a LAN-Fax job from Assigning a Setting Using Web Image Monitor Assigning a setting using the control panelClose the Web browser Configuring the IP Address Settings Configuring Network SettingsTurn on the machine Press the User Tools key Assigning the machines IPv4 address manually Specifying settings to receive an IPv6 address automatically Assigning the machines IPv6 address manually On the Start menu, click Devices and Printers Sharing the Printer on a NetworkClick Apply Infrastructure mode Wireless LAN SetupPress Yes Ad Hoc modePress Yes Restricting Machine Functions According to User Enabling the User Restriction SettingsList of currently registered user entries appears Click Available Functions per UserDeleting user entries This section explains how to modify user entriesThis section explains how to delete user entries Modifying user entriesClose the Web browser Printing both color When Machine Functions are RestrictedBlack-and-white Start or Color Start key Color copying Connected to the machineAuthentication using the printer or LAN-Fax driver Getting Started 16 to 43 lb 80 g/m2, 20 lb Middle thick paper Thick paper 1 Supported PaperLoading Paper 16 to 43 lb Middle thick paper Thick paper 1 That of middle thick paper Specifications of Paper Types195 mm × 267 mm NonePlain Paper, Thick Paper 1, or Thick Paper Inches, 16K 195 mm × 267 mm 71/4 × 101/2 inches, 8 × 13, 81/2 × 13 inches, Folio 81/4 ×Approximately half that of middle thick paper OntoPaper thicker than 160 g/m2 cannot be printed onto Print cartridges photo conductor unit Half that of middle thick paperSupported paper tray Tray 1 and bypass tray Fan envelopes, and then align their edges before loading Loading Paper Non-Recommended Paper Types Print Area Print area may vary depending on the paper size Fax function Place the tray on a flat surface Loading PaperLoading Paper into Tray1 Pull out the paper tray carefully with both handsDAC051 Extending Tray 1 to load paper Remove the rear cover using a coin Follow Steps 3 to 7 in Loading Paper into Tray1 Loading Paper into Bypass TrayInsert the top edge of the paper into the machine Loading Envelopes Adjust the paper guides to the paper sizeLower the fusing unit levers Lowering the fusing unit leversSpecifying Paper Type and Paper Size Using Control Panel Specifying the paper type This section explains how to specify the paper typeSpecifying the standard paper size Specifying a custom paper size This section explains how to specify a custom paper sizeLoading Paper About Originals Placing OriginalsRecommended size of originals Unscannable image area Placing Originals on the exposure glass Placing OriginalsLift the ADF Placing Originals in the Auto Document Feeder By using the ADF, you can scan multiple pages at onceLower the ADF DAC019 This section explains the basic printing procedure Canceling a Print JobBasic Operation Mac OS Canceling a print job before printing has startedCanceling a print job while printing WindowsWhen the error message is displayed, press JobReset Continuing Printing Using Mismatched PaperResetting the Print Job Press FormFeed while the error message is being displayedStoring a Locked Print file Printing Confidential DocumentsPrinting a Locked Print file A4Mixed 100Press Delete Deleting a Locked Print fileLocked Print file is deleted Checking which Locked Print File Jobs Have Been Canceled Page This function is compatible with USB What Is PictBridge?Direct Printing from a Digital Camera PictBridge PictBridge PrintingCheck that Ready appears on the screen Use the following procedure to quit the PictBridge modeWhat Can Be Done on this Machine Exiting PictBridgeDisconnect the USB cable from the machine When PictBridge Printing Does Not WorkOccurs Not of the specified sizePrint job. For details, see 89 If a Paper MismatchPrint Quality Functions Using Various Print FunctionsChanging orientation or rotating the image Print Output FunctionsUsing Various Print Functions 102 Screen in standby mode Copier Mode ScreenPress the Copy key If necessary, configure advanced photocopy settingsCanceling a Copy 106 25% to 400% in 1% increments 107 Making Enlarged or Reduced CopiesPress Reduce, Enlarge, or Zoom Temporary job settings are cleared in the following casesSpecifying Reduce/Enlarge Press the Reduce/Enlarge key1Sd 4Orig-Comb 4on1 1Sd 109 1Sd 8Orig-Comb 4on1 2Sd 110 Portrait Top to Bottom, Top to Top Specifying Combined and 2-sided Copies DAC602 DAC603 Manually Performing 2-Sided Copying Using the Exposure Glass Manually Performing 2-Sided Copying Using the ADFPage Copying an ID Card Copying Both Sides of an ID Card onto One Side of PaperPress the ID Card Copy key DAC601 Press the Density key Specifying the Scan SettingsAdjusting Image Density Selecting the Document Type According to OriginalPress the Image Quality key Specifying the Original Type120 Sing/Mul Scn Size Scanner Mode ScreenRegistering Scan Destinations Required Support multiple pages in a document 123 EntryCharacters Required Scale Pages in a document, but Jpeg does notScan Size Optional Setting DescriptionResolution Optional Scan to FTP Settings Description Quick Dial Number OptionalConnection Test Up to 32 charactersDirectory Optional Are stored. Can contain up to 64 charactersFiles. Can contain up to 64 characters Service Name RequiredLogin Password Optional Can contain up to 32 charactersRequired Support multiple pages in a document Setting Description File Format Color/GraySpecified shared folder exists Modifying Scan Destinations This section explains how to delete registered destinationsDeleting Scan Destinations Press the Scanner key Scan to E-mail/FTP/FolderPress the B&W Start key or the Color Start key Press the Address Book keyIf you see this screen, proceed to the next step DAC516 You can press the Clear/Stop key to clear the destination Basic Operation for Scan to USBPlace the original on the exposure glass or in the ADF Insert your USB flash disk into the USB flash disk portTo scan in black and white, press the B&W Start key 133 Remove the USB flash disk from the machine 135 Press Reduce/Enlarge key or Scn Size Adjusting Image Density Specifying Resolution Twain Scanning Using Twain ScannerScanning from a Computer Basic Operation for Twain Scanning140 Settings you can configure in the Twain dialog boxBasic Operation for WIA Scanning 142 Screen in standby mode RX File Del File Fax Mode ScreenSending and Receiving a Fax Setting the Date and Time Entering Characters Entering Characters Registering Fax Destinations Registering Fax Destinations Using the Control PanelFax number can contain 0 to 9, pause, , , and space For entering characters, see page 146 Entering CharactersModifying or deleting fax destinations Registering Fax Destinations Using Web Image MonitorFax number and fax name registered for that number appear Speed Dial Number Dial or Speed Dial destination 228 Administrator SettingsFax Number Required Click Fax Quick Dial Destination Preventing Transmission to the Wrong DestinationModifying fax destinations Re-entering a fax number to confirm destinationPress the User Tools key Sending a Fax Selecting Transmission ModePress the Facsimile key, and then press the or key Basic Operation for Sending a Fax Internet Fax TransmissionPress the B&W Start key Press the Facsimile keyThis section explains how to cancel a fax transmission 157 Canceling a TransmissionMachine can store up to 5 unsent fax jobs Canceling a Transmission While the Original Is Being Scanned Canceling a Transmission Before the Original Is ScannedPress the or Press Del FileOK key Specifying the Fax Destination Specifying the destination using the One Touch buttons161 Specifying the destination using Speed Dial162 Specifying the destination using the broadcast functionAdd a destination by using one of the following methods Specifying the destination using the redial functionPress the Pause/Redial key Sending a fax using On Hook DialTo cancel sending a fax, press the Clear/Stop key Useful Sending FunctionsOn Hook appears on the screen Press the On Hook Dial key165 Press TX, and then press the B&W Start key Sending a fax after a conversation166 Adjusting image density Specifying the Scan SettingsSpecifying the resolution Press the Image Quality key Basic Operation for Sending Faxes from a Computer Using the Fax Function from a Computer LAN- FaxEdit the cover sheet as necessary, and then click OK 169 Click Send Canceling a faxConfiguring Transmission Settings Modifying destinations Configuring the LAN-Fax Address BookOpening the LAN-Fax address book Registering destinationsClick Yes Modifying groupsDeleting individual destinations or groups Confirmation message appearsExporting/Importing LAN-Fax Address Book data Editing a Fax Cover Sheet175 Receiving a Fax Selecting Reception ModeReceiving a fax in Fax Only mode Receiving a fax in FAX/TEL Manual mode177 Receiving a fax in FAX/TAD mode Receiving a fax in FAX/TEL Automatic mode178 Receiving an Internet Fax Click OK Close the Web browser Receiving a fax using the control panelReceiving a fax using Web Image Monitor Inactive Manual receptionForwarding or Storing Faxes in Memory 182 Forwarding settingsEnter the start time and the end time, and press the OK key Configuring the forwarding conditions183 Printing Out Faxes Stored in Memory Configuring the storing conditionsEnter the start time and the end time Press RX File Receiving or Rejecting Faxes from Special Senders186 Registering the Special SendersLimiting the incoming faxes Fax number can contain 0 to 9, , and space187 Lists/Reports Related to Fax Press the or key to select the settings you want to use Configuring the Machine Using the Control PanelConfiguring the Machine Using the Control Panel Menu Chart Configuring the Machine Using the Control Panel Copier Features Settings Configuring the Machine Using the Control Panel Copier Features Settings Configuring the Machine Using the Control Panel Standard Fine 197 Scanner Features Settings High Limitless Scan Fax Transmission Features Settings Default On Off 201 FAX/TAD Fax Features SettingsFax Features Settings Configuring the Machine Using the Control Panel Fax Features Settings Jbig Fax Features Settings Address Book Settings System Settings USB Default 60 sec 15 sec 300 sec NetworkSystem Settings Configuring the Machine Using the Control Panel System Settings Configuring the Machine Using the Control Panel Tray Paper Settings Any Size/Type Default Plain PaperTray 217 Printing Lists/Reports Printing the ConfigurationTypes of Lists/Reports Printing Lists/Reports Printer Features Settings Portrait Landscape 221 Configuring the Machine Using the Control Panel Solid Color Presentation Photographic Off 223 Network Settings WPS Dhcp Network Settings Administrator Settings Pstn / PBX 230 Administrator Settings Configuring the Machine Using the Control Panel Using Web Image Monitor Configuring the Machine Using Web Image MonitorDisplaying Top Changing the Interface Language Status Tab Checking the System InformationNumber of color pages Counter TabFully-covered A4 pages Functions, and lists/reportsCovered A4 pages Accumulated value of cyan toner A4 page coverage in percentYellow Using the printer function Magenta Using the printer function239 Machine Information Tab Sound Volume Adjustment Tab Configuring the System SettingsTray Paper Settings Tab Tray Description Select the paper type for Tray 1 from the following75-90g/m2, Thick Paper 1 91-105g/m2, Recycled Paper, Color Paper, Cardstock, Envelope, Thick Paper 2 106-160g/m2Applied regardless of the machines settings Select how print jobs using the Tray 1 are handledSystem Settings Machines settingsMachines settings Fax Tab Copier TabFax Number Confirmation Description AdministratorAddress in the Administrator Be sent even if this setting is enabledPriority Tray Tab Toner Saving Tab Timeout TabPrint Priority Description Warm-up time for maintenance will also be loweredBlack-and-White Print Priority Tab Shortcut to Function TabRegistering Destinations Registering Fax Special Senders Restricting Machine Functions According to User Firmware Configuring the Network SettingsItems below cannot be configured Network Status TabNetwork Application Tab IPv6 Configuration TabDNS Tab Auto E-mail Notification Tab Snmp Tab Smtp Tab Internet Fax Tab POP3 TabWireless Tab Connections are configured Enter the Ssid of the access pointCommunication Mode Select the mode to connect Wireless LAN directly, select Ad-HocWEP Key IPsec Global Settings Tab Configuring the IPsec SettingsIPsec Policy List Tab Any subsequent policies will be renumbered accordingly IP Policy Settings DescriptionIf this setting is left blank, 32 IPv4 or 128 IPv6 will be IKE SettingsOnly Authentication and data encryptionWe recommend this type for communication between security Gateways such as VPN devicesIKE Diffie-Hellman Scanner Journal List Sent, or forwardedPrints a list of Quick Dial entries Prints a list of scan destinationsAdministrator Tab Configuring the Administrator SettingsReset Settings Tab Backs up the IPsec settings to a file Backup Setting TabMenu Settings instead Backs up settings that are not related to the networkFile Restore Setting TabRestore Setting Description File to Restore Set Date/Time TabEnergy Saver Mode Tab PCL6 Mode Description PCL6 ModeC252 when using the normal driver Replacing the Print Cartridge Maintaining the Machine274 275 276 Remove the protective cover from the print cartridgeDAC064 Replacing the Waste Toner Bottle 279 Slide both levers on the front cover forward280 Leave the bottle cap open Close the bottle cap281 282 Push in the waste toner bottle until it clicksWhen it stops, push on the Push mark until it clicks Replacing a Component Replacing the Fusing Unit and Transfer RollerReplacing the Intermediate Transfer Unit 285 Remove the rearmost print cartridge Cleaning the Toner Density SensorSlide the toner density sensor lever once to the left 287 Carefully insert the print cartridge removed in verticallyWipe the friction pad with a damp cloth Cleaning the Friction Pad and Paper Feed Roller289 Maintaining the Machine Cleaning the Registration Roller and Paper Tray 292 Wipe the inside of the paper tray with a clothDAC085 Following procedure describes how to clean the ADF Cleaning the Exposure Glass and ADFCleaning the Exposure Glass Cleaning the ADFRemoving Printing Jams Removing Paper JamsDo not touch the fusing unit 296 If paper jams inside the fusing unit297 Pull the paper downward to remove it. Do not pull it upwardIf paper jams inside a tray Pull up the fusing unit levers298 Pull out the jammed paper carefully Do not touch the fusing unit299 300 If paper jams inside the transfer unitIf you cannot find the jammed paper, look inside the machine Removing Scanning JamsClose the ADF cover and the cover of the input tray for ADF Open the ADF coverGently pull the jammed paper to remove it Be careful not to pull the original too hard, as it may rip303 Close the ADFCommon Problems Adjust the volume of the beep Paper Feed Problems Guides, adjust the paper guides to remove the gaps Problem SolutionCleaning the Registration Roller and Paper Tray Only add paper when there is none left in the tray308 Pages Adjust the paper guides to remove the gapsChecking the Condition of the Machine Print Quality ProblemsChecking the printer driver settings 311 LinesWhen You Cannot Print Properly Printer ProblemsBetween the print start command Problem Solution Locked Print file is canceledLower setting for Gradation in Print Quality. For There is a considerable delayJob Changing the settings with printer driver may help toCheck that the page layout settings are properly Configured in the applicationTab in the printer drivers dialog box See page 209 System SettingsSales or service representative From the color on the computersWhen You Cannot Print Clearly Horizontal lines appear on Service representativeFor details, see page 209 System Settings All the print cartridges againDirty with paper dust if you use paper other than standard Problem Solution White spots appearCome out clean Black gradation is not natural Only when using PostScriptWhen Paper Is Not Fed Properly Other Printing Problems When You Cannot Make Clear Copies Copier ProblemsWhen You Cannot Make Copies as Wanted When You Cannot Browse the Network to Send a Scan File Scanner ProblemsWhen Scanning Is Not Done As Expected When You Cannot Send or Receive Fax Messages As Wanted Fax ProblemsTransmission Reception Printing When a report is printed from the machine When an Error Is Notified via a Report or E-mailError notification e-mail When an error notification E-mail is receivedError Code 2XXX32 to An error occurred while receiving a fax Load valid size paper in the tray, and configurePaper size settings under Tray Paper Settings Fax at a lower resolutionNo double-byte character is used. See Error Code Solution 3XXX11Check if the network settings such as the IP address 253 Configuring the Network SettingsE-mail had an invalid Content-Type, or an Error Code Solution 4XXX21To check the e-mail settings Sender to check the e-mail settingsTiff file Error Code Solution 4XXX43Lower resolution Compression method of the received Tiff file wasError and Status Messages on the Screen Other than the bypass tray 215 Tray Paper SettingsOpen Frt. Cvr. then Fusing unit levers are not Copy Performed because the trayCalls using the telephone. If you Using the A4, Letter, or Legal sizeMode in Duplex/Combine under Press JobReset to cancel the jobButton you pressed Check that Pstn / PBX in AdminUse. See page 228 Administrator Access the USB flash disk Properly Failed to Create FileFaxes, or send at a lower resolution Canceled depending onWhen performing printing Print file If using the PCL printer driver, setTray 1 paper input area Paper Feed Problems Misfeed Tray Message Causes Solutions Misfeed Dup. UnitPaper tray Paper Feed Problems Misfeed Stnd. Tray Paper exit area Paper Feed Problems Misfeed TrayThen try the operation again Message Causes Solutions RX Comm. ErrorSee page 215 Tray Paper Settings Reconnect the Ethernet cable properlyReinstall the waste toner bottle. See Specifying the Scan SettingsCancelled Perform sort copying Setting ErrorCould be completed Display USB Memory Message Causes Solutions Unsupported USBFile system was used USB Disconnected Removed before the operationAvailable Functions AppendixAppendix Encryption and Authentication by IPsec Transmission Using IPsecSecurity Association Specifying Encryption Key Exchange Settings Encryption Key Exchange Settings Configuration FlowIf the settings are not displayed, click Add Specifying IPsec Settings on the ComputerClick OK twice Transmission Using IPsec New IP security policy IPsec settings is specified Enabling and Disabling IPsec Using the Control PanelClick OK, and then click Next Click Finish 351 Disposal Moving and Transporting the MachineBe sure to check the following points Where to Inquire Print Cartridge ConsumablesConsumables Waste Toner Bottle General Function Specifications Specifications of the MachineThis section lists the machines specifications Energy Saver mode 358 Printer Function Specifications Maximum resolution scanning and printing Copier Function SpecificationsNetwork protocol TCP/IP, IPP, Bonjour Scanner Function Specifications Fax transmission and reception Fax Function SpecificationsMail format 363 Internet Fax transmission and receptionQuick dial 20 items Number of redials for Fax ReceptionFormat MIME, Base64 Paper Feed Unit TK1010 Specifications of OptionsPaper capacity Sheets Paper size Expat Copyright Information about Installed ApplicationsIperf WPA Supplicant 368 Product names of Windows 8 are as follows 369 TrademarksAppendix Index 154 372373 374 375 376 Page EN GB EN US M204-8611