Manuals / Ricoh / Computer Equipment / All in One Printer

Ricoh SP C250SF, SP C252SF operating instructions Removing Scanning Jams

Models: SP C252SF SP C250SF

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Removing Paper Jams

2.Carefully remove any paper that is jammed under the transfer unit.

DAC090

If you cannot find the jammed paper, look inside the machine.

3.Using both hands, carefully push up the front cover until it closes.

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•When closing the front cover, push the upper area of the cover firmly. After closing the cover, check that the error is cleared.

Removing Scanning Jams

If a paper jam occurs in the ADF, follow the procedure below to remove the jammed paper.

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Ricoh SP C250SF, SP C252SF Removing Scanning Jams, If you cannot find the jammed paper, look inside the machine

Contents

Operating Instructions Page Table of Contents Loading Paper 105 100103 104141 137138 139189 184185 188251 248249 250288 284285 286345 329334 343Disclaimer How to Read This ManualIntroduction Legal ProhibitionDifferences in Functions between Different Models PasswordAbout IP Address List of OptionUser Restriction Code Xxxx Model-Specific InformationAll Other Users Important Safety InstructionsEnvironmental Advice for Users User Information on Electrical & Electronic EquipmentPage Declaration of Conformity Important Safety Instructions Energy Saver mode Energy Star ProgramSaving Energy Page Exterior Front View Guide to ComponentsGetting Started Exterior Rear View DAC009 Interior Control Panel Fax Received indicatorGuide to Components Color of the control panel varies depending on the model Where to Put the Machine Installing the Machine24 cm Inches 20 cm Installing the Machine Installing Option This section explains how to install optionsAttaching Paper Feed Unit Check that the package contains the paper feed unit DAC049 This section explains the operation tools of this machine About Operation ToolsInitial Setup Initial SetupChanging Operation Modes Multi-accessSending it PrintingInternet Fax transmission Received fax into Machines memoryFax immediate transmission Fax immediate transmission*3 Receiving a LAN-Fax job from Assigning a Setting Using Web Image Monitor Assigning a setting using the control panelClose the Web browser Configuring Network Settings Configuring the IP Address SettingsTurn on the machine Press the User Tools key Assigning the machines IPv4 address manually Specifying settings to receive an IPv6 address automatically Assigning the machines IPv6 address manually Sharing the Printer on a Network On the Start menu, click Devices and PrintersClick Apply Infrastructure mode Wireless LAN SetupPress Yes Ad Hoc modePress Yes Restricting Machine Functions According to User Enabling the User Restriction SettingsList of currently registered user entries appears Click Available Functions per UserDeleting user entries This section explains how to modify user entriesThis section explains how to delete user entries Modifying user entriesClose the Web browser Printing both color When Machine Functions are RestrictedBlack-and-white Start or Color Start key Color copying Connected to the machineAuthentication using the printer or LAN-Fax driver Getting Started 16 to 43 lb 80 g/m2, 20 lb Middle thick paper Thick paper 1 Supported PaperLoading Paper 16 to 43 lb Middle thick paper Thick paper 1 That of middle thick paper Specifications of Paper Types195 mm × 267 mm NonePlain Paper, Thick Paper 1, or Thick Paper Inches, 16K 195 mm × 267 mm 71/4 × 101/2 inches, 8 × 13, 81/2 × 13 inches, Folio 81/4 ×Onto Approximately half that of middle thick paperPaper thicker than 160 g/m2 cannot be printed onto Half that of middle thick paper Print cartridges photo conductor unitSupported paper tray Tray 1 and bypass tray Fan envelopes, and then align their edges before loading Loading Paper Non-Recommended Paper Types Print Area Print area may vary depending on the paper size Fax function Place the tray on a flat surface Loading PaperLoading Paper into Tray1 Pull out the paper tray carefully with both handsDAC051 Extending Tray 1 to load paper Remove the rear cover using a coin Loading Paper into Bypass Tray Follow Steps 3 to 7 in Loading Paper into Tray1Insert the top edge of the paper into the machine Loading Envelopes Adjust the paper guides to the paper sizeLower the fusing unit levers Lowering the fusing unit leversSpecifying Paper Type and Paper Size Using Control Panel This section explains how to specify the paper type Specifying the paper typeSpecifying the standard paper size Specifying a custom paper size This section explains how to specify a custom paper sizeLoading Paper Placing Originals About OriginalsRecommended size of originals Unscannable image area Placing Originals Placing Originals on the exposure glassLift the ADF By using the ADF, you can scan multiple pages at once Placing Originals in the Auto Document FeederLower the ADF DAC019 Canceling a Print Job This section explains the basic printing procedureBasic Operation Mac OS Canceling a print job before printing has startedCanceling a print job while printing WindowsWhen the error message is displayed, press JobReset Continuing Printing Using Mismatched PaperResetting the Print Job Press FormFeed while the error message is being displayedStoring a Locked Print file Printing Confidential DocumentsPrinting a Locked Print file A4Mixed 100Deleting a Locked Print file Press DeleteLocked Print file is deleted Checking which Locked Print File Jobs Have Been Canceled Page This function is compatible with USB What Is PictBridge?Direct Printing from a Digital Camera PictBridge PictBridge PrintingCheck that Ready appears on the screen Use the following procedure to quit the PictBridge modeWhat Can Be Done on this Machine Exiting PictBridgeDisconnect the USB cable from the machine When PictBridge Printing Does Not WorkOccurs Not of the specified sizePrint job. For details, see 89 If a Paper MismatchPrint Quality Functions Using Various Print FunctionsChanging orientation or rotating the image Print Output FunctionsUsing Various Print Functions 102 Screen in standby mode Copier Mode ScreenPress the Copy key If necessary, configure advanced photocopy settingsCanceling a Copy 106 25% to 400% in 1% increments 107 Making Enlarged or Reduced CopiesPress Reduce, Enlarge, or Zoom Temporary job settings are cleared in the following casesSpecifying Reduce/Enlarge Press the Reduce/Enlarge key1Sd 4Orig-Comb 4on1 1Sd 109 1Sd 8Orig-Comb 4on1 2Sd 110 Portrait Top to Bottom, Top to Top Specifying Combined and 2-sided Copies DAC602 DAC603 Manually Performing 2-Sided Copying Using the Exposure Glass Manually Performing 2-Sided Copying Using the ADFPage Copying Both Sides of an ID Card onto One Side of Paper Copying an ID CardPress the ID Card Copy key DAC601 Press the Density key Specifying the Scan SettingsAdjusting Image Density Selecting the Document Type According to OriginalPress the Image Quality key Specifying the Original Type120 Sing/Mul Scn Size Scanner Mode ScreenRegistering Scan Destinations Required Support multiple pages in a document 123 EntryCharacters Required Scale Pages in a document, but Jpeg does notScan Size Optional Setting DescriptionResolution Optional Scan to FTP Settings Description Quick Dial Number OptionalConnection Test Up to 32 charactersDirectory Optional Are stored. Can contain up to 64 charactersFiles. Can contain up to 64 characters Service Name RequiredLogin Password Optional Can contain up to 32 charactersSetting Description File Format Color/Gray Required Support multiple pages in a documentSpecified shared folder exists This section explains how to delete registered destinations Modifying Scan DestinationsDeleting Scan Destinations Press the Scanner key Scan to E-mail/FTP/FolderPress the Address Book key Press the B&W Start key or the Color Start keyIf you see this screen, proceed to the next step DAC516 You can press the Clear/Stop key to clear the destination Basic Operation for Scan to USBInsert your USB flash disk into the USB flash disk port Place the original on the exposure glass or in the ADFTo scan in black and white, press the B&W Start key 133 Remove the USB flash disk from the machine 135 Press Reduce/Enlarge key or Scn Size Adjusting Image Density Specifying Resolution Twain Scanning Using Twain ScannerScanning from a Computer Basic Operation for Twain Scanning140 Settings you can configure in the Twain dialog boxBasic Operation for WIA Scanning 142 Screen in standby mode RX File Del File Fax Mode ScreenSending and Receiving a Fax Setting the Date and Time Entering Characters Entering Characters Registering Fax Destinations Registering Fax Destinations Using the Control PanelFax number can contain 0 to 9, pause, , , and space For entering characters, see page 146 Entering CharactersRegistering Fax Destinations Using Web Image Monitor Modifying or deleting fax destinationsFax number and fax name registered for that number appear 228 Administrator Settings Speed Dial Number Dial or Speed Dial destinationFax Number Required Click Fax Quick Dial Destination Preventing Transmission to the Wrong DestinationModifying fax destinations Re-entering a fax number to confirm destinationPress the User Tools key Selecting Transmission Mode Sending a FaxPress the Facsimile key, and then press the or key Basic Operation for Sending a Fax Internet Fax TransmissionPress the B&W Start key Press the Facsimile keyCanceling a Transmission This section explains how to cancel a fax transmission 157Machine can store up to 5 unsent fax jobs Canceling a Transmission While the Original Is Being Scanned Canceling a Transmission Before the Original Is ScannedPress Del File Press the orOK key Specifying the Fax Destination Specifying the destination using the One Touch buttons161 Specifying the destination using Speed Dial162 Specifying the destination using the broadcast functionAdd a destination by using one of the following methods Specifying the destination using the redial functionPress the Pause/Redial key Sending a fax using On Hook DialTo cancel sending a fax, press the Clear/Stop key Useful Sending FunctionsPress the On Hook Dial key On Hook appears on the screen165 Sending a fax after a conversation Press TX, and then press the B&W Start key166 Specifying the Scan Settings Adjusting image densitySpecifying the resolution Press the Image Quality key Using the Fax Function from a Computer LAN- Fax Basic Operation for Sending Faxes from a ComputerEdit the cover sheet as necessary, and then click OK 169 Click Send Canceling a faxConfiguring Transmission Settings Modifying destinations Configuring the LAN-Fax Address BookOpening the LAN-Fax address book Registering destinationsClick Yes Modifying groupsDeleting individual destinations or groups Confirmation message appearsExporting/Importing LAN-Fax Address Book data Editing a Fax Cover Sheet175 Receiving a Fax Selecting Reception ModeReceiving a fax in FAX/TEL Manual mode Receiving a fax in Fax Only mode177 Receiving a fax in FAX/TEL Automatic mode Receiving a fax in FAX/TAD mode178 Receiving an Internet Fax Click OK Close the Web browser Receiving a fax using the control panelReceiving a fax using Web Image Monitor Inactive Manual receptionForwarding or Storing Faxes in Memory 182 Forwarding settingsConfiguring the forwarding conditions Enter the start time and the end time, and press the OK key183 Configuring the storing conditions Printing Out Faxes Stored in MemoryEnter the start time and the end time Press RX File Receiving or Rejecting Faxes from Special Senders186 Registering the Special SendersLimiting the incoming faxes Fax number can contain 0 to 9, , and space187 Lists/Reports Related to Fax Press the or key to select the settings you want to use Configuring the Machine Using the Control PanelConfiguring the Machine Using the Control Panel Menu Chart Configuring the Machine Using the Control Panel Copier Features Settings Configuring the Machine Using the Control Panel Copier Features Settings Configuring the Machine Using the Control Panel Standard Fine 197 Scanner Features Settings High Limitless Scan Fax Transmission Features Settings Default On Off 201 FAX/TAD Fax Features SettingsFax Features Settings Configuring the Machine Using the Control Panel Fax Features Settings Jbig Fax Features Settings Address Book Settings System Settings USB Default 60 sec 15 sec 300 sec NetworkSystem Settings Configuring the Machine Using the Control Panel System Settings Configuring the Machine Using the Control Panel Tray Paper Settings Any Size/Type Default Plain PaperTray 217 Printing the Configuration Printing Lists/ReportsTypes of Lists/Reports Printing Lists/Reports Printer Features Settings Portrait Landscape 221 Configuring the Machine Using the Control Panel Solid Color Presentation Photographic Off 223 Network Settings WPS Dhcp Network Settings Administrator Settings Pstn / PBX 230 Administrator Settings Configuring the Machine Using the Control Panel Using Web Image Monitor Configuring the Machine Using Web Image MonitorDisplaying Top Changing the Interface Language Status Tab Checking the System InformationNumber of color pages Counter TabFully-covered A4 pages Functions, and lists/reportsCovered A4 pages Accumulated value of cyan toner A4 page coverage in percentMagenta Using the printer function Yellow Using the printer function239 Machine Information Tab Configuring the System Settings Sound Volume Adjustment TabTray Paper Settings Tab Tray Description Select the paper type for Tray 1 from the following75-90g/m2, Thick Paper 1 91-105g/m2, Recycled Paper, Color Paper, Cardstock, Envelope, Thick Paper 2 106-160g/m2Applied regardless of the machines settings Select how print jobs using the Tray 1 are handledSystem Settings Machines settingsMachines settings Fax Tab Copier TabFax Number Confirmation Description AdministratorAddress in the Administrator Be sent even if this setting is enabledPriority Tray Tab Toner Saving Tab Timeout TabPrint Priority Description Warm-up time for maintenance will also be loweredBlack-and-White Print Priority Tab Shortcut to Function TabRegistering Destinations Registering Fax Special Senders Restricting Machine Functions According to User Firmware Configuring the Network SettingsItems below cannot be configured Network Status TabNetwork Application Tab IPv6 Configuration TabDNS Tab Auto E-mail Notification Tab Snmp Tab Smtp Tab Internet Fax Tab POP3 TabWireless Tab Connections are configured Enter the Ssid of the access pointCommunication Mode Select the mode to connect Wireless LAN directly, select Ad-HocWEP Key Configuring the IPsec Settings IPsec Global Settings TabIPsec Policy List Tab Any subsequent policies will be renumbered accordingly IP Policy Settings DescriptionIf this setting is left blank, 32 IPv4 or 128 IPv6 will be IKE SettingsOnly Authentication and data encryptionWe recommend this type for communication between security Gateways such as VPN devicesIKE Diffie-Hellman Scanner Journal List Sent, or forwardedPrints a list of Quick Dial entries Prints a list of scan destinationsConfiguring the Administrator Settings Administrator TabReset Settings Tab Backs up the IPsec settings to a file Backup Setting TabMenu Settings instead Backs up settings that are not related to the networkFile Restore Setting TabRestore Setting Description File to Restore Set Date/Time TabEnergy Saver Mode Tab PCL6 Mode PCL6 Mode DescriptionC252 when using the normal driver Replacing the Print Cartridge Maintaining the Machine274 275 276 Remove the protective cover from the print cartridgeDAC064 Replacing the Waste Toner Bottle 279 Slide both levers on the front cover forward280 Close the bottle cap Leave the bottle cap open281 282 Push in the waste toner bottle until it clicksWhen it stops, push on the Push mark until it clicks Replacing the Fusing Unit and Transfer Roller Replacing a ComponentReplacing the Intermediate Transfer Unit 285 Cleaning the Toner Density Sensor Remove the rearmost print cartridgeSlide the toner density sensor lever once to the left 287 Carefully insert the print cartridge removed in verticallyWipe the friction pad with a damp cloth Cleaning the Friction Pad and Paper Feed Roller289 Maintaining the Machine Cleaning the Registration Roller and Paper Tray 292 Wipe the inside of the paper tray with a clothDAC085 Following procedure describes how to clean the ADF Cleaning the Exposure Glass and ADFCleaning the Exposure Glass Cleaning the ADFRemoving Printing Jams Removing Paper JamsDo not touch the fusing unit 296 If paper jams inside the fusing unit297 Pull the paper downward to remove it. Do not pull it upwardPull up the fusing unit levers If paper jams inside a tray298 Do not touch the fusing unit Pull out the jammed paper carefully299 300 If paper jams inside the transfer unitIf you cannot find the jammed paper, look inside the machine Removing Scanning JamsClose the ADF cover and the cover of the input tray for ADF Open the ADF coverGently pull the jammed paper to remove it Be careful not to pull the original too hard, as it may rip303 Close the ADFCommon Problems Adjust the volume of the beep Paper Feed Problems Guides, adjust the paper guides to remove the gaps Problem SolutionCleaning the Registration Roller and Paper Tray Only add paper when there is none left in the tray308 Pages Adjust the paper guides to remove the gapsChecking the Condition of the Machine Print Quality ProblemsChecking the printer driver settings 311 LinesWhen You Cannot Print Properly Printer ProblemsBetween the print start command Problem Solution Locked Print file is canceledLower setting for Gradation in Print Quality. For There is a considerable delayJob Changing the settings with printer driver may help toCheck that the page layout settings are properly Configured in the applicationTab in the printer drivers dialog box See page 209 System SettingsSales or service representative From the color on the computersWhen You Cannot Print Clearly Horizontal lines appear on Service representativeFor details, see page 209 System Settings All the print cartridges againDirty with paper dust if you use paper other than standard Problem Solution White spots appearCome out clean Black gradation is not natural Only when using PostScriptWhen Paper Is Not Fed Properly Other Printing Problems When You Cannot Make Clear Copies Copier ProblemsWhen You Cannot Make Copies as Wanted Scanner Problems When You Cannot Browse the Network to Send a Scan FileWhen Scanning Is Not Done As Expected Fax Problems When You Cannot Send or Receive Fax Messages As WantedTransmission Reception Printing When a report is printed from the machine When an Error Is Notified via a Report or E-mailError notification e-mail When an error notification E-mail is receivedError Code 2XXX32 to An error occurred while receiving a fax Load valid size paper in the tray, and configurePaper size settings under Tray Paper Settings Fax at a lower resolutionNo double-byte character is used. See Error Code Solution 3XXX11Check if the network settings such as the IP address 253 Configuring the Network SettingsE-mail had an invalid Content-Type, or an Error Code Solution 4XXX21To check the e-mail settings Sender to check the e-mail settingsTiff file Error Code Solution 4XXX43Lower resolution Compression method of the received Tiff file wasError and Status Messages on the Screen Other than the bypass tray 215 Tray Paper SettingsOpen Frt. Cvr. then Fusing unit levers are not Copy Performed because the trayCalls using the telephone. If you Using the A4, Letter, or Legal sizeMode in Duplex/Combine under Press JobReset to cancel the jobButton you pressed Check that Pstn / PBX in AdminUse. See page 228 Administrator Access the USB flash disk Properly Failed to Create FileFaxes, or send at a lower resolution Canceled depending onWhen performing printing Print file If using the PCL printer driver, setTray 1 paper input area Paper Feed Problems Misfeed Tray Message Causes Solutions Misfeed Dup. UnitPaper tray Paper Feed Problems Misfeed Stnd. Tray Paper exit area Paper Feed Problems Misfeed TrayThen try the operation again Message Causes Solutions RX Comm. ErrorSee page 215 Tray Paper Settings Reconnect the Ethernet cable properlyReinstall the waste toner bottle. See Specifying the Scan SettingsCancelled Perform sort copying Setting ErrorCould be completed Display USB Memory Message Causes Solutions Unsupported USBFile system was used USB Disconnected Removed before the operationAvailable Functions AppendixAppendix Encryption and Authentication by IPsec Transmission Using IPsecSecurity Association Specifying Encryption Key Exchange Settings Encryption Key Exchange Settings Configuration FlowSpecifying IPsec Settings on the Computer If the settings are not displayed, click AddClick OK twice Transmission Using IPsec Enabling and Disabling IPsec Using the Control Panel New IP security policy IPsec settings is specifiedClick OK, and then click Next Click Finish 351 Moving and Transporting the Machine DisposalBe sure to check the following points Where to Inquire Print Cartridge ConsumablesConsumables Waste Toner Bottle Specifications of the Machine General Function SpecificationsThis section lists the machines specifications Energy Saver mode 358 Printer Function Specifications Copier Function Specifications Maximum resolution scanning and printingNetwork protocol TCP/IP, IPP, Bonjour Scanner Function Specifications Fax transmission and reception Fax Function SpecificationsMail format 363 Internet Fax transmission and receptionQuick dial 20 items Number of redials for Fax ReceptionFormat MIME, Base64 Specifications of Options Paper Feed Unit TK1010Paper capacity Sheets Paper size Copyright Information about Installed Applications ExpatIperf WPA Supplicant 368 Product names of Windows 8 are as follows 369 TrademarksAppendix Index 154 372373 374 375 376 Page EN GB EN US M204-8611