10. Troubleshooting

Error Code

Solution

 

 

4XXX21

Connection to the server failed while receiving an Internet Fax.

 

• Check if the network cable is properly connected to the

 

machine.

 

• Check if the network settings such as the IP address,

 

DNS, and POP3 settings have been configured properly

 

(make sure that no double-byte character is used). See

 

page 253 "Configuring the Network Settings".

 

 

4XXX22

E-mail reception failed while receiving an Internet Fax.

 

• LIST command to the POP3 server failed. Ask the sender

 

to check the e-mail settings.

 

 

4XXX23

E-mail reception failed while receiving an Internet Fax.

 

• There was an error in the header of the e-mail. Ask the

 

sender to check the e-mail settings.

 

 

4XXX24

E-mail reception failed while receiving an Internet Fax.

 

• There was an error in the part header of the e-mail. Ask

 

the sender to check the e-mail settings.

 

• The e-mail had an invalid Content-Type, or an

 

unsupported type of file (such as PDF or JPEG) was

 

received. Ask the sender to check the file type.

 

 

4XXX25

E-mail reception failed while receiving an Internet Fax.

 

• There was an error in the text part of the part body of the

 

e-mail. Ask the sender to check the e-mail settings.

 

 

4XXX26

E-mail reception failed while receiving an Internet Fax.

 

• There was an error in the received TIFF file (which

 

resulted from a condition not indicated by the error codes

 

4XXX43 to 4XXX45). Ask the sender to check the TIFF

 

file.

 

 

4XXX42

E-mail reception failed while receiving an Internet Fax.

 

• There was an error in the part header of the e-mail. Ask

 

the sender to check the e-mail settings.

 

 

332

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Ricoh SP C252SF Error Code Solution 4XXX21, To check the e-mail settings, Sender to check the e-mail settings, 332
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