Ricoh SP C252SF, SP C250SF Error Code Solution 4XXX21, To check the e-mail settings, 332

10. Troubleshooting

Error Code	Solution
4XXX21	Connection to the server failed while receiving an Internet Fax.
	• Check if the network cable is properly connected to the
	machine.
	• Check if the network settings such as the IP address,
	DNS, and POP3 settings have been configured properly
	(make sure that no double-byte character is used). See
	page 253 "Configuring the Network Settings".
4XXX22	E-mail reception failed while receiving an Internet Fax.
	• LIST command to the POP3 server failed. Ask the sender
	to check the e-mail settings.
4XXX23	E-mail reception failed while receiving an Internet Fax.
	• There was an error in the header of the e-mail. Ask the
	sender to check the e-mail settings.
4XXX24	E-mail reception failed while receiving an Internet Fax.
	• There was an error in the part header of the e-mail. Ask
	the sender to check the e-mail settings.
	• The e-mail had an invalid Content-Type, or an
	unsupported type of file (such as PDF or JPEG) was
	received. Ask the sender to check the file type.
4XXX25	E-mail reception failed while receiving an Internet Fax.
	• There was an error in the text part of the part body of the
	e-mail. Ask the sender to check the e-mail settings.
4XXX26	E-mail reception failed while receiving an Internet Fax.
	• There was an error in the received TIFF file (which
	resulted from a condition not indicated by the error codes
	4XXX43 to 4XXX45). Ask the sender to check the TIFF
	file.
4XXX42	E-mail reception failed while receiving an Internet Fax.
	• There was an error in the part header of the e-mail. Ask
	the sender to check the e-mail settings.

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