Ricoh SP C252SF, SP C250SF 2XXX14, Because the document was too large, Removing Paper Jams, 330

10. Troubleshooting

Error Code	Solution
1XXX32 to 1XXX84	An error occurred while sending a fax.
	• Check if the telephone line is properly connected to the
	machine.
	• Disconnect the telephone line cord from the machine,
	and connect the cord to a telephone. Check if you can
	make calls using the telephone. If you cannot make calls
	this way, contact your telephone company.
	• If the problem persists, contact your sales or service
	representative.
2XXX14	The machine was not able to print the received fax, or the
	machine's memory reached its capacity while receiving a fax
	because the document was too large.
	• The paper tray was empty. Load paper in the paper tray.
	See page 71 "Loading Paper".
	• The tray selected in [Select Paper Tray] under [Fax
	Features] did not contain A4, Letter, or Legal size paper.
	Load valid size paper in the tray, and configure the
	paper size settings under [Tray Paper Settings]
	accordingly.
	• A cover or tray was open. Close the cover or tray.
	• There was a paper jam. Remove the jammed paper. See
	page 295 "Removing Paper Jams".
	• A print cartridge was empty. Replace the print cartridge.
	See page 273 "Replacing the Print Cartridge".
	• The received fax was too large. Ask the sender to re-send
	the document in parts as several smaller faxes, or to send
	the fax at a lower resolution.
2XXX32 to 2XXX84	An error occurred while receiving a fax.
	• Check if the telephone line is properly connected to the
	machine.
	• Disconnect the telephone line cord from the machine,
	and connect the cord to a telephone. Check if you can
	make calls using the telephone. If you cannot make calls
	this way, contact your telephone company.
	• If the problem persists, contact your sales or service
	representative.

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