52Chapter 3 Hardware troubleshooting
Internal LEDs
Description | Information |
MPB96 board LEDs | The three red LEDs at the top of the MPB96 board are visible through |
| the grill at the back of the server. |
| • The PCI FPGA Done LED (the closest to the card I/O bracket) |
| comes on at startup and turns off immediately. This indicates |
| that the board works properly and was detected correctly by the |
| system. If this LED stays on after the startup, the card is defective |
| and must be replaced. |
| • The DSP FPGA Done LED comes on at startup and stays on |
| until the CallPilot drivers are loaded and the diagnostic screen |
| appears. If the LED stays on after the operating system starts and |
| the CallPilot diagnostic screen appears, then the MPB96 board is |
| defective or the DSP and NTBus drivers do not function properly. |
| • The CTbus FPGA Done LED (the farthest from the card I/O |
| bracket) works in tandem with the DSP FPGA Done LED and |
| turns on and off at the same time. |
|
|
POST Beep Codes
If an error occurs before video initialization, the POST emits beep codes that indicate errors in hardware, software, or firmware.
A beep code is a series of separate tones, each equal in length. Record the beep code sequence before calling Nortel technical support.
Beep count | Description |
1, 2, or 3 | A Memory error occurred. Reseat the memory |
| or replace the DIMMs with known good |
| modules. |
4 – 7 or 9 – 11 | A fatal error occurred and indicates a possible |
| serious system problem. Remove all the |
| cards and restart the system. If the error still |
| occurs, contact Nortel support. If the beep |
| codes are not generated after you remove |
| the |
| time, booting the system between each card |
| addition, until the beeps again occur to reveal |
| the malfunctioning card. |
8 | A problem with the onboard video card occurred |
| indicating a fault on the server board. |
|
|
Nortel CallPilot
Troubleshooting Reference Guide
5.026 June 2007