52Chapter 3 Hardware troubleshooting

Internal LEDs

Description

Information

MPB96 board LEDs

The three red LEDs at the top of the MPB96 board are visible through

 

the grill at the back of the server.

 

The PCI FPGA Done LED (the closest to the card I/O bracket)

 

comes on at startup and turns off immediately. This indicates

 

that the board works properly and was detected correctly by the

 

system. If this LED stays on after the startup, the card is defective

 

and must be replaced.

 

The DSP FPGA Done LED comes on at startup and stays on

 

until the CallPilot drivers are loaded and the diagnostic screen

 

appears. If the LED stays on after the operating system starts and

 

the CallPilot diagnostic screen appears, then the MPB96 board is

 

defective or the DSP and NTBus drivers do not function properly.

 

The CTbus FPGA Done LED (the farthest from the card I/O

 

bracket) works in tandem with the DSP FPGA Done LED and

 

turns on and off at the same time.

 

 

POST Beep Codes

If an error occurs before video initialization, the POST emits beep codes that indicate errors in hardware, software, or firmware.

A beep code is a series of separate tones, each equal in length. Record the beep code sequence before calling Nortel technical support.

Beep count

Description

1, 2, or 3

A Memory error occurred. Reseat the memory

 

or replace the DIMMs with known good

 

modules.

4 – 7 or 9 – 11

A fatal error occurred and indicates a possible

 

serious system problem. Remove all the add-in

 

cards and restart the system. If the error still

 

occurs, contact Nortel support. If the beep

 

codes are not generated after you remove

 

the add-in cards, insert the cards one at a

 

time, booting the system between each card

 

addition, until the beeps again occur to reveal

 

the malfunctioning card.

8

A problem with the onboard video card occurred

 

indicating a fault on the server board.

 

 

Nortel CallPilot

Troubleshooting Reference Guide

NN44200-700 01.05 Standard

5.026 June 2007

Copyright © 2007, Nortel Networks

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Nortel Networks NN44200-700 manual Internal LEDs